TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax was great! I'm a first time tax filer, and tubro tax was a life saver, shout out turbo tax for being awesome!!
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is very easy to use and get through. I will use again.
Date published: 2021-03-12
Rated 5 out of 5 by from I love Turbo Tax. I've used Turbo Tax for several years. It was straightforward enough to get me through filing the year after my husband died and when my residence changed. These two circumstances presented issues I hadn't dealt with before; but TT helped me get through filing without assistance. Just finished 2020. Ran into a problem at the end because TT didn't recognize that I had purchased the Deluxe version which allows for one free state filing. My mistake in loading the software I'm sure, because I didn't get the required confirmation number to complete electronic filing. To get past the hang-up, I had to pay for the state. It was worth the $25.25 to get the filing done.
Date published: 2021-03-12
Rated 4 out of 5 by from Good, takes a while to figure out & a few gliches Got started real easy. The step-by-step had no step to enter the PPP loan nor information on classifying it. Thank heavens for the forum - great help. Took a while to figure out navigation between forms and step-by-step. And then on the balance sheet, it insisted in putting the liabilites in Recursive. Then I found you could not just delete the entry and correct, you had to enter a 0. Net-net - pretty happy.
Date published: 2021-03-12
Rated 5 out of 5 by from Great website Easy steps to follow and fast process. Checked things for me
Date published: 2021-03-12
Rated 5 out of 5 by from GREAT and super easy Super easy to navigate and very clear In asking questions clearly.
Date published: 2021-03-12
Rated 5 out of 5 by from very friendly I have been using Turbo Tax for several years including my Son & my daughter and we are very satisfied.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax made it easy! TurboTax made it so easy for me to itemize my deductions and make sense of my small business financials!
Date published: 2021-03-12
Rated 4 out of 5 by from Awesome it was my first time use Turbotax, wonderful experience!
Date published: 2021-03-12
Rated 4 out of 5 by from 2020 Charitable donations just now correct Had to wait until 2nd week of March to file as Turbo Tax did not compute charitable contributions correctly for those who contributed more that 60% of AGI. IRS had not completed their publication addressing the 2020 changes so Turbo Tax could not make the change in their software. The only problem, there was no warning that changes had not been included in software. Also when the change was made, the charitable deduction was not updated automatically. I had to go the charitable deduction page and run through the numbers (not changing anything) and then software recalculated tax refund versus a payment due in the original calculation. It would have been useful to be alerted to items not included in Turbo Tax, those still awaiting IRS guidance.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6927
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax was great! I'm a first time tax filer, and tubro tax was a life saver, shout out turbo tax for being awesome!!
Date published: 2021-03-12
Rated 5 out of 5 by from Turbo Tax is easy to use Turbo tax is very easy to use and get through. I will use again.
Date published: 2021-03-12
Rated 5 out of 5 by from I love Turbo Tax. I've used Turbo Tax for several years. It was straightforward enough to get me through filing the year after my husband died and when my residence changed. These two circumstances presented issues I hadn't dealt with before; but TT helped me get through filing without assistance. Just finished 2020. Ran into a problem at the end because TT didn't recognize that I had purchased the Deluxe version which allows for one free state filing. My mistake in loading the software I'm sure, because I didn't get the required confirmation number to complete electronic filing. To get past the hang-up, I had to pay for the state. It was worth the $25.25 to get the filing done.
Date published: 2021-03-12
Rated 4 out of 5 by from Good, takes a while to figure out & a few gliches Got started real easy. The step-by-step had no step to enter the PPP loan nor information on classifying it. Thank heavens for the forum - great help. Took a while to figure out navigation between forms and step-by-step. And then on the balance sheet, it insisted in putting the liabilites in Recursive. Then I found you could not just delete the entry and correct, you had to enter a 0. Net-net - pretty happy.
Date published: 2021-03-12
Rated 5 out of 5 by from Great website Easy steps to follow and fast process. Checked things for me
Date published: 2021-03-12
Rated 5 out of 5 by from GREAT and super easy Super easy to navigate and very clear In asking questions clearly.
Date published: 2021-03-12
Rated 5 out of 5 by from very friendly I have been using Turbo Tax for several years including my Son & my daughter and we are very satisfied.
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax made it easy! TurboTax made it so easy for me to itemize my deductions and make sense of my small business financials!
Date published: 2021-03-12
Rated 4 out of 5 by from Awesome it was my first time use Turbotax, wonderful experience!
Date published: 2021-03-12
Rated 4 out of 5 by from 2020 Charitable donations just now correct Had to wait until 2nd week of March to file as Turbo Tax did not compute charitable contributions correctly for those who contributed more that 60% of AGI. IRS had not completed their publication addressing the 2020 changes so Turbo Tax could not make the change in their software. The only problem, there was no warning that changes had not been included in software. Also when the change was made, the charitable deduction was not updated automatically. I had to go the charitable deduction page and run through the numbers (not changing anything) and then software recalculated tax refund versus a payment due in the original calculation. It would have been useful to be alerted to items not included in Turbo Tax, those still awaiting IRS guidance.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6927