TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Extremely easy I've never filed taxes before and all my w2 had the wrong ssn on them and I had a whole panic attack over it, but they made it incredibly easy to fix it. Definitely using again next year
Date published: 2022-02-26
Rated 2 out of 5 by from Not perfect yet continues to improve, AT A COST! TurboTax continues to improve year after year, however still not perfect. Yet, the biggest issues that I have are around cost - it has become increasingly expensive to file and submit tax returns on TT despite the user/consumer still having to go through the whole return process. It has actually gotten just as expensive using the software as it is to file with a professional which would require you to do absolutely nothing. The amount of upgrades and misleading discounts has also gotten out of control. Next year will likely just file professionally at a very similar cost, without any of the headache/hassle.
Date published: 2022-02-26
Rated 5 out of 5 by from Live Experts is a big deal Turbo Tax was as easy as ever, and now much more valuable with Live Support. I was unsure about my taxes, so I reviewed my 1040 with a 9-yr veteran tax professional before hitting submit. I feel confident enough to now spend my refund! I've gone back and forth between using Turbo Tax and a local accountant.
Date published: 2022-02-26
Rated 3 out of 5 by from Glitch In Program In the Income Section there are pages that repeat themselves and will not let you move forward. I had to jump to Deduction Section and go back to enter several Income Items.
Date published: 2022-02-26
Rated 5 out of 5 by from Wonderful It was easy and simple process throughout. Plus, you have a live agent to help you
Date published: 2022-02-26
Rated 5 out of 5 by from Filing taxes in under 3 hours! I entered, reviewed and filed under 3 hours! If only, I didn't have to pay the government, life would be good!
Date published: 2022-02-26
Rated 4 out of 5 by from alright did it myself.. at least this year it went thru.. last year it wouldn't go thru and I had to mail them.. Still haven't got my refund from last year..hope it comes this year
Date published: 2022-02-26
Rated 5 out of 5 by from my taxes were easy to do I was able to get a great return and it was made very easy
Date published: 2022-02-26
Rated 5 out of 5 by from T EASY TO USE. FAST AND STRAIGHT TO THE POINT WOULD RECOMMEND
Date published: 2022-02-26
Rated 5 out of 5 by from My lifetime tax software Turbo Tax is still the easiest and best out there. I remember going to the store and buying the software on a floppy disc! I'm old and never had filing issues thanks to Turbo Tax.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6926
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Extremely easy I've never filed taxes before and all my w2 had the wrong ssn on them and I had a whole panic attack over it, but they made it incredibly easy to fix it. Definitely using again next year
Date published: 2022-02-26
Rated 2 out of 5 by from Not perfect yet continues to improve, AT A COST! TurboTax continues to improve year after year, however still not perfect. Yet, the biggest issues that I have are around cost - it has become increasingly expensive to file and submit tax returns on TT despite the user/consumer still having to go through the whole return process. It has actually gotten just as expensive using the software as it is to file with a professional which would require you to do absolutely nothing. The amount of upgrades and misleading discounts has also gotten out of control. Next year will likely just file professionally at a very similar cost, without any of the headache/hassle.
Date published: 2022-02-26
Rated 5 out of 5 by from Live Experts is a big deal Turbo Tax was as easy as ever, and now much more valuable with Live Support. I was unsure about my taxes, so I reviewed my 1040 with a 9-yr veteran tax professional before hitting submit. I feel confident enough to now spend my refund! I've gone back and forth between using Turbo Tax and a local accountant.
Date published: 2022-02-26
Rated 3 out of 5 by from Glitch In Program In the Income Section there are pages that repeat themselves and will not let you move forward. I had to jump to Deduction Section and go back to enter several Income Items.
Date published: 2022-02-26
Rated 5 out of 5 by from Wonderful It was easy and simple process throughout. Plus, you have a live agent to help you
Date published: 2022-02-26
Rated 5 out of 5 by from Filing taxes in under 3 hours! I entered, reviewed and filed under 3 hours! If only, I didn't have to pay the government, life would be good!
Date published: 2022-02-26
Rated 4 out of 5 by from alright did it myself.. at least this year it went thru.. last year it wouldn't go thru and I had to mail them.. Still haven't got my refund from last year..hope it comes this year
Date published: 2022-02-26
Rated 5 out of 5 by from my taxes were easy to do I was able to get a great return and it was made very easy
Date published: 2022-02-26
Rated 5 out of 5 by from T EASY TO USE. FAST AND STRAIGHT TO THE POINT WOULD RECOMMEND
Date published: 2022-02-26
Rated 5 out of 5 by from My lifetime tax software Turbo Tax is still the easiest and best out there. I remember going to the store and buying the software on a floppy disc! I'm old and never had filing issues thanks to Turbo Tax.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6926