TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Outstanding Hard to navigate.Why the change.i usually use disc
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is the best on-line product Very easy to install. Looks to previous returns to save time entering your information.
Date published: 2021-03-13
Rated 2 out of 5 by from No step to attach 1099 Although the program specified to attach a copy of the 1099 (since I elected not to enter the detailed breakouts) and included a remark to see attached statement, there was no step or ability to attach the 1099. The program specified that it would ask to attach the 1099 later but never did. There was no option to attach the form. I elected to combine the 1099 with my 8453 PDF which the program asked to be attached. I can only hope the IRS will see the 1099 attached in this manner.
Date published: 2021-03-13
Rated 5 out of 5 by from Great Help Great program! It was very helpful and checked every area in which I could claim and maximize my return. It was such an easy process.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is awesome this was my first time doing my taxes and TurboTax made it so easy i almost enjoyed it
Date published: 2021-03-13
Rated 5 out of 5 by from I like that they fixed the second stimulus pack! When the second stimulus came out something had happened that wouldnt allow user to get their stimulus if they allowed for the payment of their taxes to be withheld out of your return. SO I and lot of other people i had read about were considering if last year was the last year with turbo tax. I am pleased that turbo tax did the right thing and delivered. I will be continuing to use TT and shout out to them for doing the right thing!
Date published: 2021-03-13
Rated 4 out of 5 by from Very user-friendly and easy to use This is my 4th year using TurboTax. Big fan! Definitely using again.
Date published: 2021-03-13
Rated 2 out of 5 by from Tax Program Review For the most part, the system wasn't to bad, however, there are a few things within the system that are not helpful or straight forward. Very disappointed with how difficult and unable I was to contact someone for assistance. Not really worth the price.
Date published: 2021-03-13
Rated 2 out of 5 by from I want to use Basic not Deluxe I really hate that I was forced to upgrade to deluxe because of a retirement tax credit that turbo tax didn't even help me claim.
Date published: 2021-03-13
Rated 5 out of 5 by from great Walks me right through everything. Very easy, even the deductions were easy.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6921
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Outstanding Hard to navigate.Why the change.i usually use disc
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is the best on-line product Very easy to install. Looks to previous returns to save time entering your information.
Date published: 2021-03-13
Rated 2 out of 5 by from No step to attach 1099 Although the program specified to attach a copy of the 1099 (since I elected not to enter the detailed breakouts) and included a remark to see attached statement, there was no step or ability to attach the 1099. The program specified that it would ask to attach the 1099 later but never did. There was no option to attach the form. I elected to combine the 1099 with my 8453 PDF which the program asked to be attached. I can only hope the IRS will see the 1099 attached in this manner.
Date published: 2021-03-13
Rated 5 out of 5 by from Great Help Great program! It was very helpful and checked every area in which I could claim and maximize my return. It was such an easy process.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is awesome this was my first time doing my taxes and TurboTax made it so easy i almost enjoyed it
Date published: 2021-03-13
Rated 5 out of 5 by from I like that they fixed the second stimulus pack! When the second stimulus came out something had happened that wouldnt allow user to get their stimulus if they allowed for the payment of their taxes to be withheld out of your return. SO I and lot of other people i had read about were considering if last year was the last year with turbo tax. I am pleased that turbo tax did the right thing and delivered. I will be continuing to use TT and shout out to them for doing the right thing!
Date published: 2021-03-13
Rated 4 out of 5 by from Very user-friendly and easy to use This is my 4th year using TurboTax. Big fan! Definitely using again.
Date published: 2021-03-13
Rated 2 out of 5 by from Tax Program Review For the most part, the system wasn't to bad, however, there are a few things within the system that are not helpful or straight forward. Very disappointed with how difficult and unable I was to contact someone for assistance. Not really worth the price.
Date published: 2021-03-13
Rated 2 out of 5 by from I want to use Basic not Deluxe I really hate that I was forced to upgrade to deluxe because of a retirement tax credit that turbo tax didn't even help me claim.
Date published: 2021-03-13
Rated 5 out of 5 by from great Walks me right through everything. Very easy, even the deductions were easy.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6921