TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
tombryantexcavator from
great but needs clarity
we applied before the deadline for the free filing but it wasn't clear if we would have to pay. Thankfully it was grandfathered in because the filing took longer than the deadline to apply but I was worried it wouldn't. Otherwise the service was great and everyone was helpful.
Date published: 2022-04-04
Rated 5 out of 5 by
Kelli21 from
I always use Turbotax!
I use Turbotax every year because it guides you through every step and is easy to use.
Date published: 2022-04-04
Rated 5 out of 5 by
JR the great from
TurboTax is great and easy!
It was easy and fast! The steps were simple to follow.
Date published: 2022-04-04
Rated 4 out of 5 by
jrgraham2008 from
Good Software: A Suggestion or Two
I really like how smoothly this program works. There are no glitches as you work through it. I would like to see the helps provided for the Deluxe version be a little more robust. I do feel that years ago the online helps provided without added cost were more robust. When I called the help line, I found it impossible to get through to a customer representative; the automated assistant did not understand the plain language I was using.I had a question about the consent form. I later figured it out on my own, but easy access to a live person would've helped figure it out more easily and quickly.
Date published: 2022-04-04
Rated 4 out of 5 by
dblenke59 from
Different this year
Initially was a little confused and the Standard deduction and non-standard deduction you used to choose, this year was much longer to get result.
Date published: 2022-04-04
Rated 1 out of 5 by
DEW002 from
25% Off Discount is Misleading
I was sent a 25% off discount for filing before the end of 4/3/22. The following disclaimer was included "*Special limited time offer: Get 25% off TurboTax Deluxe, Premier or Self‑Employed Online when you file your federal return between March 16, 2022 and April 3, 2022 (11:59pm PT). Discount cannot be combined with any other offers and does not apply to state returns. Actual prices are determined at the time of print or e‑file and are subject to change without notice. Excludes TurboTax Live Full Service." I used TurboTax Self-Employed, but the link claimed that the discount didn't apply to my account. It is very disappointing as this service continues to get more expensive every year and when I do receive a discount code that I am eligible for, it doesn't work.
Date published: 2022-04-04
Rated 5 out of 5 by
Dblanco from
So easy and fun
So easy and fun to use - way better than the paper forms
Date published: 2022-04-04
Rated 5 out of 5 by
Germanatoe from
good job
great job so stoked on turbo taxes speedy processs
Date published: 2022-04-04
Rated 4 out of 5 by
TATERHEAD05 from
GOOD TAX PREPARER
NOT MANY PROBLEMS AND EASY TO USE. LOTS OF SECRUITY
Date published: 2022-04-04
Rated 5 out of 5 by
PBC7 from
Turbo Tax is Awesome
it was quick and easy and made my first time filing easy
All TurboTax® Offerings Reviews - Page 6917
Date published: 2022-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
tombryantexcavator from
great but needs clarity
we applied before the deadline for the free filing but it wasn't clear if we would have to pay. Thankfully it was grandfathered in because the filing took longer than the deadline to apply but I was worried it wouldn't. Otherwise the service was great and everyone was helpful.
Date published: 2022-04-04
Rated 5 out of 5 by
Kelli21 from
I always use Turbotax!
I use Turbotax every year because it guides you through every step and is easy to use.
Date published: 2022-04-04
Rated 5 out of 5 by
JR the great from
TurboTax is great and easy!
It was easy and fast! The steps were simple to follow.
Date published: 2022-04-04
Rated 4 out of 5 by
jrgraham2008 from
Good Software: A Suggestion or Two
I really like how smoothly this program works. There are no glitches as you work through it. I would like to see the helps provided for the Deluxe version be a little more robust. I do feel that years ago the online helps provided without added cost were more robust. When I called the help line, I found it impossible to get through to a customer representative; the automated assistant did not understand the plain language I was using.I had a question about the consent form. I later figured it out on my own, but easy access to a live person would've helped figure it out more easily and quickly.
Date published: 2022-04-04
Rated 4 out of 5 by
dblenke59 from
Different this year
Initially was a little confused and the Standard deduction and non-standard deduction you used to choose, this year was much longer to get result.
Date published: 2022-04-04
Rated 1 out of 5 by
DEW002 from
25% Off Discount is Misleading
I was sent a 25% off discount for filing before the end of 4/3/22. The following disclaimer was included "*Special limited time offer: Get 25% off TurboTax Deluxe, Premier or Self‑Employed Online when you file your federal return between March 16, 2022 and April 3, 2022 (11:59pm PT). Discount cannot be combined with any other offers and does not apply to state returns. Actual prices are determined at the time of print or e‑file and are subject to change without notice. Excludes TurboTax Live Full Service." I used TurboTax Self-Employed, but the link claimed that the discount didn't apply to my account. It is very disappointing as this service continues to get more expensive every year and when I do receive a discount code that I am eligible for, it doesn't work.
Date published: 2022-04-04
Rated 5 out of 5 by
Dblanco from
So easy and fun
So easy and fun to use - way better than the paper forms
Date published: 2022-04-04
Rated 5 out of 5 by
Germanatoe from
good job
great job so stoked on turbo taxes speedy processs
Date published: 2022-04-04
Rated 4 out of 5 by
TATERHEAD05 from
GOOD TAX PREPARER
NOT MANY PROBLEMS AND EASY TO USE. LOTS OF SECRUITY
Date published: 2022-04-04
Rated 5 out of 5 by
PBC7 from
Turbo Tax is Awesome
it was quick and easy and made my first time filing easy
All TurboTax® Offerings Reviews - Page 6917
Date published: 2022-04-04