TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281599 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I Really Enjoy The Ease Of Using TurboTax I ENJOY THE FEATURE THAT TRANSFERS INFORMATION FROM YEARS PRIOR. IT SAVES ME A LOT OF TIME AND EFFORT DIGGING FOR DOCUMENTS.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is take care of my rental properties tax return.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is fantastic ! Filing was easy . Turbo tax made it easy and understandable.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbotax makes filing taxes stress free As it has been for the past 15 years, using Turbotax has been easy, instructional and worry free! Thanks for a great product
Date published: 2021-03-13
Rated 4 out of 5 by from couple of surprises overall easy to work with the software. walks you thru almost anything you need to do. They do not mention they charge you to efile the forms. Would have been nice to know in advance. With the amount of different documents I have to do for Mom, this has made my life much easier
Date published: 2021-03-13
Rated 5 out of 5 by from Thank you, TurboTax I've been using TurboTax for 7 years to help me through the very anxious month of April. Every rock is turned over trying to find every possible deduction. The final double check is also very reassuring. eFile is a fabulous service. Thank you, TurboTax. See you next year.
Date published: 2021-03-13
Rated 5 out of 5 by from 100% sastifection great. I could do tax by myself. It very hard but i get it done
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome My experience was interesting I will be using the site and service for the future keep up the good work.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is awesome! It’s so easy even I can do it. All the information that had not changed since last year was already there for me. All I had to do was fill in the new information.
Date published: 2021-03-13
Rated 2 out of 5 by from Zero Help with Covid Grants and Loans I was very disappointed with Turbo Tax Business this year. It provided zero guidance whatsoever for handling PPP loans and state level Covid grants. The PPP loan is kind of a BIG DEAL this year. Even though the loans aren't taxable, you still have to report it and include it on your balance sheet. It would have been very easy for them to include a simple questionnaire. DId you receive a PPP loan? What was the amount? What was the amount forgiven? But they did nothing. I called the help number and they gave me another number to call. IT WAS A NUMBER TO THE IRS! I don't think the IRS is going to tell me how to enter the information into TurboTax. I had to google it and read through the questions in the Intuit Community forum. The "high level" people that answered the questions were snarky and unhelpful. I finally found the answer from a "low level" person that explained how to do it. I will be looking for different software to use next year. This company isn't even trying.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6910
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Really Enjoy The Ease Of Using TurboTax I ENJOY THE FEATURE THAT TRANSFERS INFORMATION FROM YEARS PRIOR. IT SAVES ME A LOT OF TIME AND EFFORT DIGGING FOR DOCUMENTS.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is take care of my rental properties tax return.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is fantastic ! Filing was easy . Turbo tax made it easy and understandable.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbotax makes filing taxes stress free As it has been for the past 15 years, using Turbotax has been easy, instructional and worry free! Thanks for a great product
Date published: 2021-03-13
Rated 4 out of 5 by from couple of surprises overall easy to work with the software. walks you thru almost anything you need to do. They do not mention they charge you to efile the forms. Would have been nice to know in advance. With the amount of different documents I have to do for Mom, this has made my life much easier
Date published: 2021-03-13
Rated 5 out of 5 by from Thank you, TurboTax I've been using TurboTax for 7 years to help me through the very anxious month of April. Every rock is turned over trying to find every possible deduction. The final double check is also very reassuring. eFile is a fabulous service. Thank you, TurboTax. See you next year.
Date published: 2021-03-13
Rated 5 out of 5 by from 100% sastifection great. I could do tax by myself. It very hard but i get it done
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome My experience was interesting I will be using the site and service for the future keep up the good work.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is awesome! It’s so easy even I can do it. All the information that had not changed since last year was already there for me. All I had to do was fill in the new information.
Date published: 2021-03-13
Rated 2 out of 5 by from Zero Help with Covid Grants and Loans I was very disappointed with Turbo Tax Business this year. It provided zero guidance whatsoever for handling PPP loans and state level Covid grants. The PPP loan is kind of a BIG DEAL this year. Even though the loans aren't taxable, you still have to report it and include it on your balance sheet. It would have been very easy for them to include a simple questionnaire. DId you receive a PPP loan? What was the amount? What was the amount forgiven? But they did nothing. I called the help number and they gave me another number to call. IT WAS A NUMBER TO THE IRS! I don't think the IRS is going to tell me how to enter the information into TurboTax. I had to google it and read through the questions in the Intuit Community forum. The "high level" people that answered the questions were snarky and unhelpful. I finally found the answer from a "low level" person that explained how to do it. I will be looking for different software to use next year. This company isn't even trying.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6910