TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Cherish80 from
Great Tax Experience
Very satisfied with the support filing my taxes. First year with Turbo and I will neverlook back!
Date published: 2023-03-10
Rated 1 out of 5 by
disappointed1000000 from
Turbo Tax has lost my business
There have been so many software issues and "inability to file without credit card payment" issues that I will not use Turbo Tax again. Also, the help team closes tickets before your issues are actually resolved.
Date published: 2023-03-10
Rated 1 out of 5 by
Chubz01 from
Payments
I didn't select anything to be charged but yet I'm still charged I thought this was a free way to do taxes but nope
Date published: 2023-03-10
Rated 5 out of 5 by
Jimbopress from
Turbo Tax is great
I have used Turbo Tax for many years with great success. Will continue to use it.
Date published: 2023-03-10
Rated 5 out of 5 by
Wary1 from
I love being able to file my own taxes.
I like being asked about deduction. Usually the standard deduction is right for me.
Date published: 2023-03-10
Rated 5 out of 5 by
Pupa1 from
Turbo Tax Review
It's just easy. High degree of confidence, even if it is a little more expensive than H&R Block.
Date published: 2023-03-10
Rated 1 out of 5 by
Abba61854 from
Horrible experience with Turbo Tax online
Much worse than last year - terrible product. I'd rather do it manually. System wouldn't process the returns to file electronically even though I entered the correct AGI from last year - I had kept a copy of the returns. Done. Won't be back.
Date published: 2023-03-10
Rated 5 out of 5 by
AB09 from
USED FOR YEARS , STILL GREAT !!
It was easy to set up and very easy to use.No worries using the wrong form or a miscalculation.
Date published: 2023-03-10
Rated 5 out of 5 by
Mike Good from
Easy to use
Easy to use, easy to use, easy to use, easy to use
Date published: 2023-03-10
Rated 5 out of 5 by
Gracie1999 from
Very easy
Loved it, but was difficult to see the charges until the end. Thought it would be free and ended up being $200 plus fees! Well worth it, but would just like to know what I am being charged.
All TurboTax® Offerings Reviews - Page 6910
Date published: 2023-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cherish80 from
Great Tax Experience
Very satisfied with the support filing my taxes. First year with Turbo and I will neverlook back!
Date published: 2023-03-10
Rated 1 out of 5 by
disappointed1000000 from
Turbo Tax has lost my business
There have been so many software issues and "inability to file without credit card payment" issues that I will not use Turbo Tax again. Also, the help team closes tickets before your issues are actually resolved.
Date published: 2023-03-10
Rated 1 out of 5 by
Chubz01 from
Payments
I didn't select anything to be charged but yet I'm still charged I thought this was a free way to do taxes but nope
Date published: 2023-03-10
Rated 5 out of 5 by
Jimbopress from
Turbo Tax is great
I have used Turbo Tax for many years with great success. Will continue to use it.
Date published: 2023-03-10
Rated 5 out of 5 by
Wary1 from
I love being able to file my own taxes.
I like being asked about deduction. Usually the standard deduction is right for me.
Date published: 2023-03-10
Rated 5 out of 5 by
Pupa1 from
Turbo Tax Review
It's just easy. High degree of confidence, even if it is a little more expensive than H&R Block.
Date published: 2023-03-10
Rated 1 out of 5 by
Abba61854 from
Horrible experience with Turbo Tax online
Much worse than last year - terrible product. I'd rather do it manually. System wouldn't process the returns to file electronically even though I entered the correct AGI from last year - I had kept a copy of the returns. Done. Won't be back.
Date published: 2023-03-10
Rated 5 out of 5 by
AB09 from
USED FOR YEARS , STILL GREAT !!
It was easy to set up and very easy to use.No worries using the wrong form or a miscalculation.
Date published: 2023-03-10
Rated 5 out of 5 by
Mike Good from
Easy to use
Easy to use, easy to use, easy to use, easy to use
Date published: 2023-03-10
Rated 5 out of 5 by
Gracie1999 from
Very easy
Loved it, but was difficult to see the charges until the end. Thought it would be free and ended up being $200 plus fees! Well worth it, but would just like to know what I am being charged.
All TurboTax® Offerings Reviews - Page 6910
Date published: 2023-03-10