TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from turbo tax is awesome I had a great experience Cynthia was too patient, knowledgeable. Her experience was evident to me
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax was great, Olinda went above and beyond! It was a great experience using full service, barely had to lift a finger and my tax advisor (Olinda) took care of all the little details and went above and beyond to help me understand the process.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is good. I like to do for myself and Turbo Tax is simple enough.
Date published: 2023-03-11
Rated 1 out of 5 by from Poor UX scheme At first was introduce turbo tax live to try for free, then when I try to file eventually, I cannot downgrade it, which I am required to clear and refile, this was time-consuming, and a deadly trap for the user. You should design a disclaimer, that if some of these feature were used, you cannot downgrade anymore.
Date published: 2023-03-11
Rated 5 out of 5 by from Love using Turbo Tax I have used Turbo Tax for years to file my taxes, whether self employed or working for an employer, they have always made filing taxes easy and stress free
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome, service Awesome service, will recommend to anyone, thanks turbotax
Date published: 2023-03-11
Rated 5 out of 5 by from The best service I ever had Robin put me at ease. Explained everything to me. A big load was lifted off my shoulders
Date published: 2023-03-11
Rated 5 out of 5 by from Good service Great service, she did a very good jop on my taxes.
Date published: 2023-03-11
Rated 5 out of 5 by from This was great This was easy and fast and I have a good amount of peace of mind that my refund was calculated correctly and will not result in an audit.
Date published: 2023-03-11
Rated 5 out of 5 by from TURBOTAX IS AWESOME QUESTIONS ARE EASY, TURBO WALKS YOU THROUGH FILING WITH SIMPLE STEPS, IF YOU GET STUCK YOU CAN ALWAYS CALL A LIVE AGENT LUCKILY I FILED WHEN THERE WAS A $0 FEE FOR EXTRA HELP UNTIL MARCH 31ST.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6906
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is awesome I had a great experience Cynthia was too patient, knowledgeable. Her experience was evident to me
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax was great, Olinda went above and beyond! It was a great experience using full service, barely had to lift a finger and my tax advisor (Olinda) took care of all the little details and went above and beyond to help me understand the process.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is good. I like to do for myself and Turbo Tax is simple enough.
Date published: 2023-03-11
Rated 1 out of 5 by from Poor UX scheme At first was introduce turbo tax live to try for free, then when I try to file eventually, I cannot downgrade it, which I am required to clear and refile, this was time-consuming, and a deadly trap for the user. You should design a disclaimer, that if some of these feature were used, you cannot downgrade anymore.
Date published: 2023-03-11
Rated 5 out of 5 by from Love using Turbo Tax I have used Turbo Tax for years to file my taxes, whether self employed or working for an employer, they have always made filing taxes easy and stress free
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome, service Awesome service, will recommend to anyone, thanks turbotax
Date published: 2023-03-11
Rated 5 out of 5 by from The best service I ever had Robin put me at ease. Explained everything to me. A big load was lifted off my shoulders
Date published: 2023-03-11
Rated 5 out of 5 by from Good service Great service, she did a very good jop on my taxes.
Date published: 2023-03-11
Rated 5 out of 5 by from This was great This was easy and fast and I have a good amount of peace of mind that my refund was calculated correctly and will not result in an audit.
Date published: 2023-03-11
Rated 5 out of 5 by from TURBOTAX IS AWESOME QUESTIONS ARE EASY, TURBO WALKS YOU THROUGH FILING WITH SIMPLE STEPS, IF YOU GET STUCK YOU CAN ALWAYS CALL A LIVE AGENT LUCKILY I FILED WHEN THERE WAS A $0 FEE FOR EXTRA HELP UNTIL MARCH 31ST.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6906