TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from I've enjoyed it more in the past I have enjoy filing with TurboTax for many years. Personally, I found this year be cumbersome and confusing. When I made the choice to talk to a live expert, I was on hold for an exceptional amount of time told that there was a high volume. Of course there's a high volume, it's tax time. I had all the documents I need to file. At times the software was hesitant. I have not had any type of hesitation in other software I've worked with on my computer. The final cost is very close to just hiring a person to talk to and bring my documents to; maybe next year. The total process took me 3 hours. In the past, I've never spent more than two hours. Not sure why this year was so complex.
Date published: 2021-03-01
Rated 5 out of 5 by from You have helped me tremendously! I couldn't have asked for better service! You folks were absolutely great! Thank you so much for your help.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is so easy to use Turbo tax is very user friendly. It walks you step by step and is way cheaper than an account accountant. I like how it saves my returns.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is so EASY! It is so great to have a tool that takes you step by step through each part of your tax return and catches things you missed too!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Great experience and very helpful. Used my cell phone to fill out the forms.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome! Scott was great, he was very nice he helped me understand my taxes and made experience overall enjoyable!
Date published: 2021-03-01
Rated 5 out of 5 by from first time filer For my first time filing on my own I found turbo tax to be so user friendly and very very helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from great Very user friendly. It doesn't take an expert to figure it out.
Date published: 2021-03-01
Rated 5 out of 5 by from terrific I am very satisfied with your service. I hope it gets easier each year.
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent Great and easy way to submit a tax return. Very informative.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6905
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from I've enjoyed it more in the past I have enjoy filing with TurboTax for many years. Personally, I found this year be cumbersome and confusing. When I made the choice to talk to a live expert, I was on hold for an exceptional amount of time told that there was a high volume. Of course there's a high volume, it's tax time. I had all the documents I need to file. At times the software was hesitant. I have not had any type of hesitation in other software I've worked with on my computer. The final cost is very close to just hiring a person to talk to and bring my documents to; maybe next year. The total process took me 3 hours. In the past, I've never spent more than two hours. Not sure why this year was so complex.
Date published: 2021-03-01
Rated 5 out of 5 by from You have helped me tremendously! I couldn't have asked for better service! You folks were absolutely great! Thank you so much for your help.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is so easy to use Turbo tax is very user friendly. It walks you step by step and is way cheaper than an account accountant. I like how it saves my returns.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is so EASY! It is so great to have a tool that takes you step by step through each part of your tax return and catches things you missed too!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Great experience and very helpful. Used my cell phone to fill out the forms.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome! Scott was great, he was very nice he helped me understand my taxes and made experience overall enjoyable!
Date published: 2021-03-01
Rated 5 out of 5 by from first time filer For my first time filing on my own I found turbo tax to be so user friendly and very very helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from great Very user friendly. It doesn't take an expert to figure it out.
Date published: 2021-03-01
Rated 5 out of 5 by from terrific I am very satisfied with your service. I hope it gets easier each year.
Date published: 2021-03-01
Rated 5 out of 5 by from Excellent Great and easy way to submit a tax return. Very informative.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 6905