TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awsom Easy to use and through used for several years and always pleased with results
Date published: 2022-02-26
Rated 4 out of 5 by from Too many pushy ads + unoptimized handling of ETFs Experience is pretty seamless and easy to use. Two main critiques: 1. Too many ads are pushed on you when using this. It's nice to see the options available, but seeing so many makes the experience feel cheap. In addition, seeing so many additional services to check, recheck, and "insure" the filing procedure reduces the user's confidence in the quality of the base service. 2. I had a some ETFs (GLD and SLV) which, after googling around, seem to have unique reportings wihout cost basis that stump professionals and filers. I had to manually find a solution for the monthly entries for both, totaling 16 or 17 instances! Automated handling of such reportings would be great in the future.
Date published: 2022-02-26
Rated 5 out of 5 by from I love turbo tax Everything was easy for me and they help me a lot :
Date published: 2022-02-26
Rated 4 out of 5 by from Sale of rental property single family home Each time I called in for help agent was not able to provide assistance to the point I felt they were confident. Also confusing is descriptions of rental property vs business income when answering questions.
Date published: 2022-02-26
Rated 5 out of 5 by from So easy to use Turbo tax is quick, reliable, and very easy to use! Anyone can use this program, it gives you exact instructions. I always get the max refund available!
Date published: 2022-02-26
Rated 2 out of 5 by from TurboTax Costs too much Stop making it seem like we are getting discounts. It's not a discount, you just up-charge people who aren't able to file early. Make the low price available for everyone at all times. Honestly, I hate that you also charge for filing different types of forms. These are taxes. It should be one, individual, affordable rate across the board for everyone, no matter which forms or the timing of when we file.
Date published: 2022-02-26
Rated 5 out of 5 by from Nice and smooth Vivian made filing my taxes easy and smooth. Very friendly and sweet
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome Awesome Tt is awesome awesome awesome thanks alotTT
Date published: 2022-02-26
Rated 1 out of 5 by from 2021 Turbotax is terrible I had a problem with state e-filing. I couldn't pay with state filing fee with credit card. The screen was locked. When I called the customer support, they couldn't find my email address. They said no account with that email address. I have been using Turbotax with this email address since 1996.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is awesome Great, easy, effective. Love using it, super grateful.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6904
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awsom Easy to use and through used for several years and always pleased with results
Date published: 2022-02-26
Rated 4 out of 5 by from Too many pushy ads + unoptimized handling of ETFs Experience is pretty seamless and easy to use. Two main critiques: 1. Too many ads are pushed on you when using this. It's nice to see the options available, but seeing so many makes the experience feel cheap. In addition, seeing so many additional services to check, recheck, and "insure" the filing procedure reduces the user's confidence in the quality of the base service. 2. I had a some ETFs (GLD and SLV) which, after googling around, seem to have unique reportings wihout cost basis that stump professionals and filers. I had to manually find a solution for the monthly entries for both, totaling 16 or 17 instances! Automated handling of such reportings would be great in the future.
Date published: 2022-02-26
Rated 5 out of 5 by from I love turbo tax Everything was easy for me and they help me a lot :
Date published: 2022-02-26
Rated 4 out of 5 by from Sale of rental property single family home Each time I called in for help agent was not able to provide assistance to the point I felt they were confident. Also confusing is descriptions of rental property vs business income when answering questions.
Date published: 2022-02-26
Rated 5 out of 5 by from So easy to use Turbo tax is quick, reliable, and very easy to use! Anyone can use this program, it gives you exact instructions. I always get the max refund available!
Date published: 2022-02-26
Rated 2 out of 5 by from TurboTax Costs too much Stop making it seem like we are getting discounts. It's not a discount, you just up-charge people who aren't able to file early. Make the low price available for everyone at all times. Honestly, I hate that you also charge for filing different types of forms. These are taxes. It should be one, individual, affordable rate across the board for everyone, no matter which forms or the timing of when we file.
Date published: 2022-02-26
Rated 5 out of 5 by from Nice and smooth Vivian made filing my taxes easy and smooth. Very friendly and sweet
Date published: 2022-02-26
Rated 5 out of 5 by from Awesome Awesome Tt is awesome awesome awesome thanks alotTT
Date published: 2022-02-26
Rated 1 out of 5 by from 2021 Turbotax is terrible I had a problem with state e-filing. I couldn't pay with state filing fee with credit card. The screen was locked. When I called the customer support, they couldn't find my email address. They said no account with that email address. I have been using Turbotax with this email address since 1996.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is awesome Great, easy, effective. Love using it, super grateful.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6904