TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from It works fine, but it's too expensive. I've used TurboTax for years. It works, but it's getting too expensive.
Date published: 2023-03-11
Rated 2 out of 5 by from Turbo Tax is fair I have filed my taxes with turbo tax 7 or 8 years now and I do like them. They are a quick way to get them done and out of the way. What I do not like is the high charge for doing your taxes yourself because you had to use another form. Then when you use your refund to pay for your bill they charge another 40.00 because you used YOUR refund....
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is awesome I had a great experience Cynthia was too patient, knowledgeable. Her experience was evident to me
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax was great, Olinda went above and beyond! It was a great experience using full service, barely had to lift a finger and my tax advisor (Olinda) took care of all the little details and went above and beyond to help me understand the process.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is good. I like to do for myself and Turbo Tax is simple enough.
Date published: 2023-03-11
Rated 1 out of 5 by from Poor UX scheme At first was introduce turbo tax live to try for free, then when I try to file eventually, I cannot downgrade it, which I am required to clear and refile, this was time-consuming, and a deadly trap for the user. You should design a disclaimer, that if some of these feature were used, you cannot downgrade anymore.
Date published: 2023-03-11
Rated 5 out of 5 by from Love using Turbo Tax I have used Turbo Tax for years to file my taxes, whether self employed or working for an employer, they have always made filing taxes easy and stress free
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome, service Awesome service, will recommend to anyone, thanks turbotax
Date published: 2023-03-11
Rated 5 out of 5 by from The best service I ever had Robin put me at ease. Explained everything to me. A big load was lifted off my shoulders
Date published: 2023-03-11
Rated 5 out of 5 by from Good service Great service, she did a very good jop on my taxes.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6902
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It works fine, but it's too expensive. I've used TurboTax for years. It works, but it's getting too expensive.
Date published: 2023-03-11
Rated 2 out of 5 by from Turbo Tax is fair I have filed my taxes with turbo tax 7 or 8 years now and I do like them. They are a quick way to get them done and out of the way. What I do not like is the high charge for doing your taxes yourself because you had to use another form. Then when you use your refund to pay for your bill they charge another 40.00 because you used YOUR refund....
Date published: 2023-03-11
Rated 5 out of 5 by from turbo tax is awesome I had a great experience Cynthia was too patient, knowledgeable. Her experience was evident to me
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax was great, Olinda went above and beyond! It was a great experience using full service, barely had to lift a finger and my tax advisor (Olinda) took care of all the little details and went above and beyond to help me understand the process.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is good. I like to do for myself and Turbo Tax is simple enough.
Date published: 2023-03-11
Rated 1 out of 5 by from Poor UX scheme At first was introduce turbo tax live to try for free, then when I try to file eventually, I cannot downgrade it, which I am required to clear and refile, this was time-consuming, and a deadly trap for the user. You should design a disclaimer, that if some of these feature were used, you cannot downgrade anymore.
Date published: 2023-03-11
Rated 5 out of 5 by from Love using Turbo Tax I have used Turbo Tax for years to file my taxes, whether self employed or working for an employer, they have always made filing taxes easy and stress free
Date published: 2023-03-11
Rated 5 out of 5 by from Awesome, service Awesome service, will recommend to anyone, thanks turbotax
Date published: 2023-03-11
Rated 5 out of 5 by from The best service I ever had Robin put me at ease. Explained everything to me. A big load was lifted off my shoulders
Date published: 2023-03-11
Rated 5 out of 5 by from Good service Great service, she did a very good jop on my taxes.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6902