TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
Brett_213 from
It works fine, but it's too expensive.
I've used TurboTax for years. It works, but it's getting too expensive.
Date published: 2023-03-11
Rated 2 out of 5 by
BunnnyMom from
Turbo Tax is fair
I have filed my taxes with turbo tax 7 or 8 years now and I do like them. They are a quick way to get them done and out of the way. What I do not like is the high charge for doing your taxes yourself because you had to use another form. Then when you use your refund to pay for your bill they charge another 40.00 because you used YOUR refund....
Date published: 2023-03-11
Rated 5 out of 5 by
elated as a lark from
turbo tax is awesome
I had a great experience Cynthia was too patient, knowledgeable. Her experience was evident to me
Date published: 2023-03-11
Rated 5 out of 5 by
FarisM from
Turbotax was great, Olinda went above and beyond!
It was a great experience using full service, barely had to lift a finger and my tax advisor (Olinda) took care of all the little details and went above and beyond to help me understand the process.
Date published: 2023-03-11
Rated 5 out of 5 by
Kewww from
Turbo tax is good.
I like to do for myself and Turbo Tax is simple enough.
Date published: 2023-03-11
Rated 1 out of 5 by
null from
Poor UX scheme
At first was introduce turbo tax live to try for free, then when I try to file eventually, I cannot downgrade it, which I am required to clear and refile, this was time-consuming, and a deadly trap for the user. You should design a disclaimer, that if some of these feature were used, you cannot downgrade anymore.
Date published: 2023-03-11
Rated 5 out of 5 by
Saraandtheboys from
Love using Turbo Tax
I have used Turbo Tax for years to file my taxes, whether self employed or working for an employer, they have always made filing taxes easy and stress free
Date published: 2023-03-11
Rated 5 out of 5 by
IB74 from
Awesome, service
Awesome service, will recommend to anyone, thanks turbotax
Date published: 2023-03-11
Rated 5 out of 5 by
Robertfny from
The best service I ever had
Robin put me at ease. Explained everything to me. A big load was lifted off my shoulders
Date published: 2023-03-11
Rated 5 out of 5 by
Robot14 from
Good service
Great service, she did a very good jop on my taxes.
All TurboTax® Offerings Reviews - Page 6902
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Brett_213 from
It works fine, but it's too expensive.
I've used TurboTax for years. It works, but it's getting too expensive.
Date published: 2023-03-11
Rated 2 out of 5 by
BunnnyMom from
Turbo Tax is fair
I have filed my taxes with turbo tax 7 or 8 years now and I do like them. They are a quick way to get them done and out of the way. What I do not like is the high charge for doing your taxes yourself because you had to use another form. Then when you use your refund to pay for your bill they charge another 40.00 because you used YOUR refund....
Date published: 2023-03-11
Rated 5 out of 5 by
elated as a lark from
turbo tax is awesome
I had a great experience Cynthia was too patient, knowledgeable. Her experience was evident to me
Date published: 2023-03-11
Rated 5 out of 5 by
FarisM from
Turbotax was great, Olinda went above and beyond!
It was a great experience using full service, barely had to lift a finger and my tax advisor (Olinda) took care of all the little details and went above and beyond to help me understand the process.
Date published: 2023-03-11
Rated 5 out of 5 by
Kewww from
Turbo tax is good.
I like to do for myself and Turbo Tax is simple enough.
Date published: 2023-03-11
Rated 1 out of 5 by
null from
Poor UX scheme
At first was introduce turbo tax live to try for free, then when I try to file eventually, I cannot downgrade it, which I am required to clear and refile, this was time-consuming, and a deadly trap for the user. You should design a disclaimer, that if some of these feature were used, you cannot downgrade anymore.
Date published: 2023-03-11
Rated 5 out of 5 by
Saraandtheboys from
Love using Turbo Tax
I have used Turbo Tax for years to file my taxes, whether self employed or working for an employer, they have always made filing taxes easy and stress free
Date published: 2023-03-11
Rated 5 out of 5 by
IB74 from
Awesome, service
Awesome service, will recommend to anyone, thanks turbotax
Date published: 2023-03-11
Rated 5 out of 5 by
Robertfny from
The best service I ever had
Robin put me at ease. Explained everything to me. A big load was lifted off my shoulders
Date published: 2023-03-11
Rated 5 out of 5 by
Robot14 from
Good service
Great service, she did a very good jop on my taxes.
All TurboTax® Offerings Reviews - Page 6902
Date published: 2023-03-11