TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Pretty Good for Online but Watch for Hidden Fees It was good being able to do it all myself and only need minimal help, but having to pay for something extra that I didn't want because my return wasn't "simple," and then also having to pay extra to file State and Federal taxes (when I didn't have to pay extra to do that last year) was sucky. On top of that they wanted to charge more money if you paid out of your return versus using a card. It made me angry. They've gotten pricier since last year, and they offer some cool stuff if you want that. But I just simply wanted to file my taxes. No fuss. No fluff. I just wish I didn't have to still pay $118 to do it even though I was emailed a coupon (that didn't work). So yes, you can use it. Just beware of the fees.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is great It was so easy to file. I just entered my info an done
Date published: 2023-03-11
Rated 5 out of 5 by from Perfect everytime!! Awesome!!!!! Highly recommend!!!!!! Fastest app to get taxes done right!!!
Date published: 2023-03-11
Rated 3 out of 5 by from Still has too many bugs Attachments are still being added such as the State Film Credit when your company was not involved in a movie. Then software wont let you e-file until completely go back and delete the attachment from your final packet. Wasted an hour of my time doing this. Every year it is another bug.
Date published: 2023-03-11
Rated 5 out of 5 by from Such a relief I couldn't be happier with Turbo Tax. I am thankful for Turbo Tax being so easy to use. The step by step instructions and the fact they double and triple check everything really puts my mind at ease. Thank you Turbo Tax
Date published: 2023-03-11
Rated 5 out of 5 by from Absolutely LOVED TurboTax! I LOVED using TurboTax! It was so user friendly! I look forward to using it every year!
Date published: 2023-03-11
Rated 5 out of 5 by from awesome quick service it was quick and easy and it made sure it updated you with your status
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is a Great Tax Preparation Resource The instructions are relatively easy to follow. The live help is patient, professional and courteous.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is great, very user friendly I never thought I could do my taxes by myself, however I've been doing my own taxes for over 5 years now
Date published: 2023-03-11
Rated 2 out of 5 by from not very happy but it was useful Not happy that there was a $129 charge for non-residential tax filers. ended up doing it myself
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6894
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Pretty Good for Online but Watch for Hidden Fees It was good being able to do it all myself and only need minimal help, but having to pay for something extra that I didn't want because my return wasn't "simple," and then also having to pay extra to file State and Federal taxes (when I didn't have to pay extra to do that last year) was sucky. On top of that they wanted to charge more money if you paid out of your return versus using a card. It made me angry. They've gotten pricier since last year, and they offer some cool stuff if you want that. But I just simply wanted to file my taxes. No fuss. No fluff. I just wish I didn't have to still pay $118 to do it even though I was emailed a coupon (that didn't work). So yes, you can use it. Just beware of the fees.
Date published: 2023-03-11
Rated 5 out of 5 by from TurboTax is great It was so easy to file. I just entered my info an done
Date published: 2023-03-11
Rated 5 out of 5 by from Perfect everytime!! Awesome!!!!! Highly recommend!!!!!! Fastest app to get taxes done right!!!
Date published: 2023-03-11
Rated 3 out of 5 by from Still has too many bugs Attachments are still being added such as the State Film Credit when your company was not involved in a movie. Then software wont let you e-file until completely go back and delete the attachment from your final packet. Wasted an hour of my time doing this. Every year it is another bug.
Date published: 2023-03-11
Rated 5 out of 5 by from Such a relief I couldn't be happier with Turbo Tax. I am thankful for Turbo Tax being so easy to use. The step by step instructions and the fact they double and triple check everything really puts my mind at ease. Thank you Turbo Tax
Date published: 2023-03-11
Rated 5 out of 5 by from Absolutely LOVED TurboTax! I LOVED using TurboTax! It was so user friendly! I look forward to using it every year!
Date published: 2023-03-11
Rated 5 out of 5 by from awesome quick service it was quick and easy and it made sure it updated you with your status
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is a Great Tax Preparation Resource The instructions are relatively easy to follow. The live help is patient, professional and courteous.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo tax is great, very user friendly I never thought I could do my taxes by myself, however I've been doing my own taxes for over 5 years now
Date published: 2023-03-11
Rated 2 out of 5 by from not very happy but it was useful Not happy that there was a $129 charge for non-residential tax filers. ended up doing it myself
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6894