TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Like Turbo Tax It was very easy to use/navigate Turbo Tax doing my taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo is easy! Turbo tax is easy to complete. I love that I can file my taxes with just a few forms from the comfort of my home. It guides you through every step.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax Problems I have been using TT for 20+ years, and this year it gave me nothing but problems. First, it took me 2 hrs to get it loaded on my laptop & I this was using both the CD and online downloading. I finally got it to load via the CD and I don't even know what I did! I then had problems with the new section, where I did not receive my 2nd stimulus money. It took me 4 tries to get this section right. I was going to e:mail this year, but it was rejected FOUR times! My return was correct per TT. It had to do with my personal info verification for e:filing. I entered the correct AGI three times, verifying with my 2019 tax return. After 4 times, I gave up and decided I will just mail in my tax return! I was discussing this problem with a friend, and she had the exact same thing happen to her!! She is another long term user of TT. What "gives" Turbo Tax??? After all of these problems, this is the last time I will purchase Turbo Tax Deluxe! My friend feels the same way as I do. You have lost two long term TT users and purchasers. I am going with an in person tax specialist in the future. It will be worth it not to have these same frustrations again!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Tax Turbo Great Tool The Tax Turbo is very easy to use, I like this tool to file my tax return
Date published: 2021-05-17
Rated 5 out of 5 by from turbo was great it was very useful instead of paying all that money
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Product Even the most Complex returns are made easy and one can learn a lot from their Informative Help
Date published: 2021-05-17
Rated 5 out of 5 by from Taxes for Dummies Easy... straightforward...accessible...will use it next year.
Date published: 2021-05-17
Rated 3 out of 5 by from I had some issues small but still frustrating The whole form 1095 A info is not good and needs to be improved
Date published: 2021-05-17
Rated 4 out of 5 by from ok ok this experience was reasonable not easy not too hard
Date published: 2021-05-17
Rated 5 out of 5 by from Many tear user As always TurboTax is simple to follow. Does the job well.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 690
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Like Turbo Tax It was very easy to use/navigate Turbo Tax doing my taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo is easy! Turbo tax is easy to complete. I love that I can file my taxes with just a few forms from the comfort of my home. It guides you through every step.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax Problems I have been using TT for 20+ years, and this year it gave me nothing but problems. First, it took me 2 hrs to get it loaded on my laptop & I this was using both the CD and online downloading. I finally got it to load via the CD and I don't even know what I did! I then had problems with the new section, where I did not receive my 2nd stimulus money. It took me 4 tries to get this section right. I was going to e:mail this year, but it was rejected FOUR times! My return was correct per TT. It had to do with my personal info verification for e:filing. I entered the correct AGI three times, verifying with my 2019 tax return. After 4 times, I gave up and decided I will just mail in my tax return! I was discussing this problem with a friend, and she had the exact same thing happen to her!! She is another long term user of TT. What "gives" Turbo Tax??? After all of these problems, this is the last time I will purchase Turbo Tax Deluxe! My friend feels the same way as I do. You have lost two long term TT users and purchasers. I am going with an in person tax specialist in the future. It will be worth it not to have these same frustrations again!!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Tax Turbo Great Tool The Tax Turbo is very easy to use, I like this tool to file my tax return
Date published: 2021-05-17
Rated 5 out of 5 by from turbo was great it was very useful instead of paying all that money
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Product Even the most Complex returns are made easy and one can learn a lot from their Informative Help
Date published: 2021-05-17
Rated 5 out of 5 by from Taxes for Dummies Easy... straightforward...accessible...will use it next year.
Date published: 2021-05-17
Rated 3 out of 5 by from I had some issues small but still frustrating The whole form 1095 A info is not good and needs to be improved
Date published: 2021-05-17
Rated 4 out of 5 by from ok ok this experience was reasonable not easy not too hard
Date published: 2021-05-17
Rated 5 out of 5 by from Many tear user As always TurboTax is simple to follow. Does the job well.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 690