TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from A bit confusing. Parts needed to be edited but was unable to do so. At certain parts I "hoped" it was the correct answer, which isn't the feeling you want when doing your taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Makes the job much easier Questions were answered in language/format that were easily understood
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is Useful I come back to them every year and find the way it streamlines the tax filing process using step-by-step Q&A useful. Overall I'm fine with the software although I often walk away wondering if I purchased the correct package. It would be great to have a Q&A that helps you select the correct tax package so you can be sure you're not overpaying for something you don't fully need
Date published: 2022-04-18
Rated 4 out of 5 by from Very easy to use. Turbo Tax was simple to use. Questions were explained very well.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax very efficient and thorough Download worked fine. My 4th year using Turbo Tax and I'm very happy with the info which is retained from year to year.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax has worked year after year asks everything you I'm absoolutely sure I cover everything
Date published: 2022-04-18
Rated 1 out of 5 by from Sloooooowwww!!! This took me hours longer than it should have to file my taxes for self employed due to Turbo Tax system is slow slow slow when it comes to adding receipts. I literally was sitting on top of my fiber internet modem with Strong signal yet, Turbo Tax would sit there waiting...waiting waiting. This is first year not filing W2, and going forward will be looking for different system, more efficient one to file taxes...disappointing to say the least in the speed of Turbo Tax.
Date published: 2022-04-18
Rated 1 out of 5 by from NOT HAPPY I did not want all the extra products that I was charged for and was unable to get a refund. I chose the least expensive option and I was charged for Max and other extra items. Will not use this service next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Good job helped me with to fix my refund. And I was happy with the job.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy access Did my taxes online thru TurboTax again this year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 690
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from A bit confusing. Parts needed to be edited but was unable to do so. At certain parts I "hoped" it was the correct answer, which isn't the feeling you want when doing your taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Makes the job much easier Questions were answered in language/format that were easily understood
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax is Useful I come back to them every year and find the way it streamlines the tax filing process using step-by-step Q&A useful. Overall I'm fine with the software although I often walk away wondering if I purchased the correct package. It would be great to have a Q&A that helps you select the correct tax package so you can be sure you're not overpaying for something you don't fully need
Date published: 2022-04-18
Rated 4 out of 5 by from Very easy to use. Turbo Tax was simple to use. Questions were explained very well.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax very efficient and thorough Download worked fine. My 4th year using Turbo Tax and I'm very happy with the info which is retained from year to year.
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax has worked year after year asks everything you I'm absoolutely sure I cover everything
Date published: 2022-04-18
Rated 1 out of 5 by from Sloooooowwww!!! This took me hours longer than it should have to file my taxes for self employed due to Turbo Tax system is slow slow slow when it comes to adding receipts. I literally was sitting on top of my fiber internet modem with Strong signal yet, Turbo Tax would sit there waiting...waiting waiting. This is first year not filing W2, and going forward will be looking for different system, more efficient one to file taxes...disappointing to say the least in the speed of Turbo Tax.
Date published: 2022-04-18
Rated 1 out of 5 by from NOT HAPPY I did not want all the extra products that I was charged for and was unable to get a refund. I chose the least expensive option and I was charged for Max and other extra items. Will not use this service next year.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Good job helped me with to fix my refund. And I was happy with the job.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy access Did my taxes online thru TurboTax again this year.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 690