TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is awaeome Terri was very helpful and stayed with me on chat for 2 hours
Date published: 2022-10-06
Rated 5 out of 5 by from madam so so simple i tried others they dont compare to turbo tax
Date published: 2022-10-06
Rated 5 out of 5 by from Awesome Very knowledgeable and helpful with all questions.
Date published: 2022-10-06
Rated 5 out of 5 by from Turbo Tax Review with Iman Turbo Tax Live was so easy and most helpful in helping me file my taxes. Highly recommend it!!
Date published: 2022-10-06
Rated 4 out of 5 by from Turbotax is great, but pricey I love that it gives people the opportunity to do everything online and get help, but if you are self-employed you have to pay hundreds of dollars to get a service. Not super certain as to why the price is so high, but if they brought that down then TurboTax would be top tier
Date published: 2022-10-06
Rated 5 out of 5 by from A great product Turbo Tax has been my tax prep product of choice for years and I am never disappointed. Great job!
Date published: 2022-10-06
Rated 5 out of 5 by from Overall Great Experience Our live expert was highly professional, friendly, and knowledgeable. Her advice was invaluable in helping us figure out our new tax situation as a married couple.
Date published: 2022-10-06
Rated 5 out of 5 by from Awesome Tammy was very helpful and clarified my questions.
Date published: 2022-10-06
Rated 5 out of 5 by from Full Service Self-Employed Review Baha was really great. He answered all my questions and helped to make a stressful situation very easy.
Date published: 2022-10-06
Rated 3 out of 5 by from Continues to leave frustrating things unfixed. It does 85% of things great but the last 15% will drive you crazy. They are particularly and extraordinarily really bad with K-1. And the K-3 they are worthless. What's particularly frustrating is there are Solutions often available in the TurboTax user questions if you know how to ask your question. But they never incorporate the solutions into the next version. Even if they don't want to put it in specifically they could have a link to say something like: here's what other people have done not necessarily endorsing it but giving you access to. They also make Trivial but Annoying mistakes and entering K1 data. For example they don't enter the address properly in the forms. They put it all on the address line and then you have to manually go in and re-enter it into the city state and zip code areas. When you try to check out you have to enter your banking information multiple times. I can understand once to verify it but they ask it again on your state tax. On the other hand what's your alternative except a private tax preparer?
Date published: 2022-10-06
All TurboTax® Offerings Reviews - Page 6889
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awaeome Terri was very helpful and stayed with me on chat for 2 hours
Date published: 2022-10-06
Rated 5 out of 5 by from madam so so simple i tried others they dont compare to turbo tax
Date published: 2022-10-06
Rated 5 out of 5 by from Awesome Very knowledgeable and helpful with all questions.
Date published: 2022-10-06
Rated 5 out of 5 by from Turbo Tax Review with Iman Turbo Tax Live was so easy and most helpful in helping me file my taxes. Highly recommend it!!
Date published: 2022-10-06
Rated 4 out of 5 by from Turbotax is great, but pricey I love that it gives people the opportunity to do everything online and get help, but if you are self-employed you have to pay hundreds of dollars to get a service. Not super certain as to why the price is so high, but if they brought that down then TurboTax would be top tier
Date published: 2022-10-06
Rated 5 out of 5 by from A great product Turbo Tax has been my tax prep product of choice for years and I am never disappointed. Great job!
Date published: 2022-10-06
Rated 5 out of 5 by from Overall Great Experience Our live expert was highly professional, friendly, and knowledgeable. Her advice was invaluable in helping us figure out our new tax situation as a married couple.
Date published: 2022-10-06
Rated 5 out of 5 by from Awesome Tammy was very helpful and clarified my questions.
Date published: 2022-10-06
Rated 5 out of 5 by from Full Service Self-Employed Review Baha was really great. He answered all my questions and helped to make a stressful situation very easy.
Date published: 2022-10-06
Rated 3 out of 5 by from Continues to leave frustrating things unfixed. It does 85% of things great but the last 15% will drive you crazy. They are particularly and extraordinarily really bad with K-1. And the K-3 they are worthless. What's particularly frustrating is there are Solutions often available in the TurboTax user questions if you know how to ask your question. But they never incorporate the solutions into the next version. Even if they don't want to put it in specifically they could have a link to say something like: here's what other people have done not necessarily endorsing it but giving you access to. They also make Trivial but Annoying mistakes and entering K1 data. For example they don't enter the address properly in the forms. They put it all on the address line and then you have to manually go in and re-enter it into the city state and zip code areas. When you try to check out you have to enter your banking information multiple times. I can understand once to verify it but they ask it again on your state tax. On the other hand what's your alternative except a private tax preparer?
Date published: 2022-10-06
All TurboTax® Offerings Reviews - Page 6889