TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jswitz from
Amazingly, easy do-it-yourself tax product!
Love the simple, step-by-step process to complete my taxes. It's reassuring to know that tax experts are available throughout the entire process. It's comforting, knowing that I don't have to be the tax expert, but that tax experts are doing the job or me. Love that I have immediate access to online chat tool, or the opportunity to schedule time to speak with an expert.
Date published: 2022-10-14
Rated 4 out of 5 by
BNLreed from
NY non-resident return was not easy
The step-by-step to put in the NY K-1 was not good. Unlike California where this is a nice column prefilled with the federal K-1 and a column next to it for any adjustments, there is no such screen in the NY tax return software. I hope this can be improved for 2022. Luckily, one of your tax experts Thomas was able to coach me through how to get the right information into the right schedules.
Date published: 2022-10-14
Rated 3 out of 5 by
gdwight from
Keep your CDs
I tried to access a couple of older year returns, but could not because I got rid of the CD cases that held the activation codes. Ridiculous that you activate on your computer and then that activation disappears in a year or two. Also must use forms to enter certain data.
Date published: 2022-10-14
Rated 1 out of 5 by
turbo_tax_is_the_worst from
Terrible product
nothing works rights. forms are disorganized. imports from banks miscategorized items (and get the wrong numbers). buggy software crashes often. forms not properly searchable.
Date published: 2022-10-14
Rated 5 out of 5 by
Shmma from
Beautiful
Very user friendly with all the steps broken down. non time consuming. I had given up because I thought i could not file taxes as I was wayyy past the standard April 15th date. Received e mail fro them in Oct saying I could still file...and I proceeded successfully.
Date published: 2022-10-14
Rated 5 out of 5 by
ccyeh from
Turbo Tax 2022 is good
Although sometimes confusedbut over all is pretty good.
Date published: 2022-10-14
Rated 5 out of 5 by
Sunshine David from
Turbo tax is Awesome
My experience with TurboTax was wonderful & complete
Date published: 2022-10-14
Rated 5 out of 5 by
toughdogKayla from
My Go-To Tax Software
I've used TurboTax for both my business and personal tax returns for over twenty years and never encountered an issue. I know I can file my taxes with "peace of mind", who could ask for more?
Date published: 2022-10-14
Rated 5 out of 5 by
DNA Restoring from
Turbotax - Bernadette is aweseom
Bernadette helped us more than anyone could have, and went above and beyond!
Date published: 2022-10-14
Rated 5 out of 5 by
weschealan from
Very helpful
Three different experts, all exceptional and very helpful
All TurboTax® Offerings Reviews - Page 6886
Date published: 2022-10-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jswitz from
Amazingly, easy do-it-yourself tax product!
Love the simple, step-by-step process to complete my taxes. It's reassuring to know that tax experts are available throughout the entire process. It's comforting, knowing that I don't have to be the tax expert, but that tax experts are doing the job or me. Love that I have immediate access to online chat tool, or the opportunity to schedule time to speak with an expert.
Date published: 2022-10-14
Rated 4 out of 5 by
BNLreed from
NY non-resident return was not easy
The step-by-step to put in the NY K-1 was not good. Unlike California where this is a nice column prefilled with the federal K-1 and a column next to it for any adjustments, there is no such screen in the NY tax return software. I hope this can be improved for 2022. Luckily, one of your tax experts Thomas was able to coach me through how to get the right information into the right schedules.
Date published: 2022-10-14
Rated 3 out of 5 by
gdwight from
Keep your CDs
I tried to access a couple of older year returns, but could not because I got rid of the CD cases that held the activation codes. Ridiculous that you activate on your computer and then that activation disappears in a year or two. Also must use forms to enter certain data.
Date published: 2022-10-14
Rated 1 out of 5 by
turbo_tax_is_the_worst from
Terrible product
nothing works rights. forms are disorganized. imports from banks miscategorized items (and get the wrong numbers). buggy software crashes often. forms not properly searchable.
Date published: 2022-10-14
Rated 5 out of 5 by
Shmma from
Beautiful
Very user friendly with all the steps broken down. non time consuming. I had given up because I thought i could not file taxes as I was wayyy past the standard April 15th date. Received e mail fro them in Oct saying I could still file...and I proceeded successfully.
Date published: 2022-10-14
Rated 5 out of 5 by
ccyeh from
Turbo Tax 2022 is good
Although sometimes confusedbut over all is pretty good.
Date published: 2022-10-14
Rated 5 out of 5 by
Sunshine David from
Turbo tax is Awesome
My experience with TurboTax was wonderful & complete
Date published: 2022-10-14
Rated 5 out of 5 by
toughdogKayla from
My Go-To Tax Software
I've used TurboTax for both my business and personal tax returns for over twenty years and never encountered an issue. I know I can file my taxes with "peace of mind", who could ask for more?
Date published: 2022-10-14
Rated 5 out of 5 by
DNA Restoring from
Turbotax - Bernadette is aweseom
Bernadette helped us more than anyone could have, and went above and beyond!
Date published: 2022-10-14
Rated 5 out of 5 by
weschealan from
Very helpful
Three different experts, all exceptional and very helpful
All TurboTax® Offerings Reviews - Page 6886
Date published: 2022-10-14