TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is just not reliable anymore I've put up with Turbo Tax always backtracking and losing my place for too many years. This is the last year that I will put up with Turbo Tax always wanting me to verify something 20 times and then send me to a completely different part of my tax return. Then, their customer service and Q&A is atrocious. No help at all. I will be hiring a CPA next year instead of having to deal with these machines.
Date published: 2022-04-19
Rated 5 out of 5 by from Very easy to use! Turbo Tax is an excellent easy to use service for simple returns. Like the carry over of unchanged information from year to year. A bit cumbersome at the end trying to get you to join Credit Karma...could do without that.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Even Easier Than Expected Process was so easy. I was particularly impressed with the way it imports information.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax was so easy! Turbo tax was easy. Clear questions to answer step by step.
Date published: 2022-04-19
Rated 5 out of 5 by from Quick, Accurate, Easy!!!! Thanks once again Turbo Tax, you are awesome and you are accurate!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax was very easy and excellent in every way I always stress about my taxes and turbo tax made it such an easy process step by step and completely stress free
Date published: 2022-04-19
Rated 5 out of 5 by from Super easy to use I've been using Turbo Tax for years now. I have always found it to be intuitive and very easy to use. I especially like that it walks you through each step and updates you on any changes in the tax law to ensure you either owe the least amount of taxes at the end of the year or get the largest refund. The service is worth every penny paid for it and then some.
Date published: 2022-04-19
Rated 4 out of 5 by from good there was a section about Puerto Ricco that came up on my taxes but I live i Ri. I didn't understand why it was coming up on my form. but everything else was great
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome! Super easy to do! I don't have deductions so it was simple. They already got my W*2 info and I just had to click and it was done!
Date published: 2022-04-19
Rated 3 out of 5 by from It's okay I've been using TurboTax since the 1990s. It used to be essentially free because they gave rebates and you got one free state return. I stopped using the desktop version when they stopped supporting Windows XP (the last version of Windows I actually owned) and they never ported the software to Linux, which I've also been using since the early 90s. The online version is okay, but I dislike all the prompts for money grabs and I also dislike that you cannot see your forms until you purchase -- understandable in a way, but still very annoying. I think the workflows and navigation are getting worse, many pages don't have a "cancel this" button to take you back the 6 screens where you make your error. I do understand that the cost of the software pays mostly for the "tax experts" who interpret the laws and write the logic and the workflow/UI people are not as well staffed. It is what it is. Can't wait for the government to disband the IRS completely and just take a flat percent on everything we buy.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 689
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is just not reliable anymore I've put up with Turbo Tax always backtracking and losing my place for too many years. This is the last year that I will put up with Turbo Tax always wanting me to verify something 20 times and then send me to a completely different part of my tax return. Then, their customer service and Q&A is atrocious. No help at all. I will be hiring a CPA next year instead of having to deal with these machines.
Date published: 2022-04-19
Rated 5 out of 5 by from Very easy to use! Turbo Tax is an excellent easy to use service for simple returns. Like the carry over of unchanged information from year to year. A bit cumbersome at the end trying to get you to join Credit Karma...could do without that.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Even Easier Than Expected Process was so easy. I was particularly impressed with the way it imports information.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax was so easy! Turbo tax was easy. Clear questions to answer step by step.
Date published: 2022-04-19
Rated 5 out of 5 by from Quick, Accurate, Easy!!!! Thanks once again Turbo Tax, you are awesome and you are accurate!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax was very easy and excellent in every way I always stress about my taxes and turbo tax made it such an easy process step by step and completely stress free
Date published: 2022-04-19
Rated 5 out of 5 by from Super easy to use I've been using Turbo Tax for years now. I have always found it to be intuitive and very easy to use. I especially like that it walks you through each step and updates you on any changes in the tax law to ensure you either owe the least amount of taxes at the end of the year or get the largest refund. The service is worth every penny paid for it and then some.
Date published: 2022-04-19
Rated 4 out of 5 by from good there was a section about Puerto Ricco that came up on my taxes but I live i Ri. I didn't understand why it was coming up on my form. but everything else was great
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome! Super easy to do! I don't have deductions so it was simple. They already got my W*2 info and I just had to click and it was done!
Date published: 2022-04-19
Rated 3 out of 5 by from It's okay I've been using TurboTax since the 1990s. It used to be essentially free because they gave rebates and you got one free state return. I stopped using the desktop version when they stopped supporting Windows XP (the last version of Windows I actually owned) and they never ported the software to Linux, which I've also been using since the early 90s. The online version is okay, but I dislike all the prompts for money grabs and I also dislike that you cannot see your forms until you purchase -- understandable in a way, but still very annoying. I think the workflows and navigation are getting worse, many pages don't have a "cancel this" button to take you back the 6 screens where you make your error. I do understand that the cost of the software pays mostly for the "tax experts" who interpret the laws and write the logic and the workflow/UI people are not as well staffed. It is what it is. Can't wait for the government to disband the IRS completely and just take a flat percent on everything we buy.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 689