TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Overall Excellent Program It did everything I needed. My only complaint is that at the end when I tried to file, I had to complete a number of blanks. On the Virginia State form there is one section concerning apportioning that makes no sense and there is no guidance. I just put in 100% and it accepted it.
Date published: 2023-03-14
Rated 5 out of 5 by from Good and easy step by step. No help needed. Have used DIY Turbo Tax since 2001 and the program contines to just get better.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is awesome! This was very easy to follow, anytime I had questions, they had the most common questions quickly answered.
Date published: 2023-03-14
Rated 2 out of 5 by from Clunky Cumbersome and clunky. Wouldn't down load all of my 1099-R forms from my broker. Price has almost doubled from last year. Terms and conditions way too lengthy.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is the greatest! TurboTax is very user friendly and easy to use. I have used it for many years and have never had any problems. Thank you for a great product.
Date published: 2023-03-14
Rated 5 out of 5 by from Great Great....wonderful she was great, i would pick her again
Date published: 2023-03-14
Rated 5 out of 5 by from Great Product Longtime user. Service is fast and user-friendly with this product.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax refile I thought I had filed my taxes on 02/06/23 but apparently not because of 03/14/23 I had not received my refund so I had to do it again.
Date published: 2023-03-14
Rated 5 out of 5 by from awesome product Have used TurboTax for years. It is easy to use and comprehensive.
Date published: 2023-03-14
Rated 4 out of 5 by from The experience with Turbotax is always great! Everything worked as usual, but I had a very unusual and frustrating experience when it came to "trying" to pay for my State's e-file return, when I tried to log into my Intuit acct, "Hmm looks like we hit a light snag", we didn't; had to talk to 3 different Customer Service Staffers until Mylina guided me to sign in as a Guest, I paid the $25 for it and just wanted to say Thanks Mylina! You're great!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6880
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Overall Excellent Program It did everything I needed. My only complaint is that at the end when I tried to file, I had to complete a number of blanks. On the Virginia State form there is one section concerning apportioning that makes no sense and there is no guidance. I just put in 100% and it accepted it.
Date published: 2023-03-14
Rated 5 out of 5 by from Good and easy step by step. No help needed. Have used DIY Turbo Tax since 2001 and the program contines to just get better.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax is awesome! This was very easy to follow, anytime I had questions, they had the most common questions quickly answered.
Date published: 2023-03-14
Rated 2 out of 5 by from Clunky Cumbersome and clunky. Wouldn't down load all of my 1099-R forms from my broker. Price has almost doubled from last year. Terms and conditions way too lengthy.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is the greatest! TurboTax is very user friendly and easy to use. I have used it for many years and have never had any problems. Thank you for a great product.
Date published: 2023-03-14
Rated 5 out of 5 by from Great Great....wonderful she was great, i would pick her again
Date published: 2023-03-14
Rated 5 out of 5 by from Great Product Longtime user. Service is fast and user-friendly with this product.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax refile I thought I had filed my taxes on 02/06/23 but apparently not because of 03/14/23 I had not received my refund so I had to do it again.
Date published: 2023-03-14
Rated 5 out of 5 by from awesome product Have used TurboTax for years. It is easy to use and comprehensive.
Date published: 2023-03-14
Rated 4 out of 5 by from The experience with Turbotax is always great! Everything worked as usual, but I had a very unusual and frustrating experience when it came to "trying" to pay for my State's e-file return, when I tried to log into my Intuit acct, "Hmm looks like we hit a light snag", we didn't; had to talk to 3 different Customer Service Staffers until Mylina guided me to sign in as a Guest, I paid the $25 for it and just wanted to say Thanks Mylina! You're great!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6880