TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Terrible service! From 8915-F was unavailable until mid March. I was not told about this until I paid for the service. The Form was faulty and return rejected. Turbo’s own system wouldn’t allow me to fix it. Agents have no clue how to fix it and Turbo didn’t help whatsoever. Custer service is horrible! You’ll spend hours on phone with agents who have no clue and can’t help. I figured out by online forums. Never again Turbo. . I don’t even give it one star.
Date published: 2023-03-11
Rated 5 out of 5 by from Wonderful job Done a great job helping me he knew exactly what I needed to do
Date published: 2023-03-11
Rated 5 out of 5 by from GREAT SERVICE PROFESSIONAL and SERVICIAL. GREAT SUPPORT TO CLIENT
Date published: 2023-03-11
Rated 4 out of 5 by from i to expensive........................................
Date published: 2023-03-11
Rated 5 out of 5 by from Improved functionality and features = happy user A very positive experience this year! I had three W-2s and thought it would be complex, but TT Premium made it easy to navigate. The QR code/picture upload function is really great and worked on all but one of my docs. Keep up the great product improvements!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is Awesome Great working with Janice……………………………………………………………….
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax is Excellent With Turbotax, you have a very easy process in filling out your taxes. If there are any questions, you can easily speak with a Turbotax Expert who will provide you with all the answers you need.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was easy to use It was very easy and simple to use. Didn't take very long to complete.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax: Fast and Easy Filing my taxes was quick and easy and I felt confident using the software.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax makes it easy I find Turbo Tax to be effective and provides confidence in preparing my business taxes.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6878
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible service! From 8915-F was unavailable until mid March. I was not told about this until I paid for the service. The Form was faulty and return rejected. Turbo’s own system wouldn’t allow me to fix it. Agents have no clue how to fix it and Turbo didn’t help whatsoever. Custer service is horrible! You’ll spend hours on phone with agents who have no clue and can’t help. I figured out by online forums. Never again Turbo. . I don’t even give it one star.
Date published: 2023-03-11
Rated 5 out of 5 by from Wonderful job Done a great job helping me he knew exactly what I needed to do
Date published: 2023-03-11
Rated 5 out of 5 by from GREAT SERVICE PROFESSIONAL and SERVICIAL. GREAT SUPPORT TO CLIENT
Date published: 2023-03-11
Rated 4 out of 5 by from i to expensive........................................
Date published: 2023-03-11
Rated 5 out of 5 by from Improved functionality and features = happy user A very positive experience this year! I had three W-2s and thought it would be complex, but TT Premium made it easy to navigate. The QR code/picture upload function is really great and worked on all but one of my docs. Keep up the great product improvements!
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax is Awesome Great working with Janice……………………………………………………………….
Date published: 2023-03-11
Rated 5 out of 5 by from Turbotax is Excellent With Turbotax, you have a very easy process in filling out your taxes. If there are any questions, you can easily speak with a Turbotax Expert who will provide you with all the answers you need.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax was easy to use It was very easy and simple to use. Didn't take very long to complete.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax: Fast and Easy Filing my taxes was quick and easy and I felt confident using the software.
Date published: 2023-03-11
Rated 5 out of 5 by from Turbo Tax makes it easy I find Turbo Tax to be effective and provides confidence in preparing my business taxes.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6878