TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Designed to Waste Your Money Around Every Corner TurboTax gets worse and worse every year. Firstly, the price. The first year I filed, I payed next to nothing for my entire return. Then, the next few years, I was required to get the Premium Package because of one simple form that I had. Now, I'm paying $175 for a really basic return. Lastly, the graphics would have you constantly believe that they want you to be confident and know why your taxes are the way they are... but they also try to sell you on a tax professional around every corner. So, which is it? Should I be confident in your system or not? Secondly, it's a computer. The system constantly tells me that values I entered are not right or incorrect. I kept getting "Minimum Value 1" for a box at one point, and it would not let me go back or continue. It insisted that I got at least $1 from something, but I didn't. Because they want you to purchase their "Tax Expert" thing, it feels like certain things are designed to be difficult and hard to understand, the "learn more" button is strategically and sparingly placed.
Date published: 2023-03-14
Rated 4 out of 5 by from It was easy! But not free! I used Credit Karma to do my taxes, they were free both Federal and State at a time when Federal was Free and you had to pay of State filings. Now they charge $59.00 for each. Besides that, it was easy and explanations made sense.
Date published: 2023-03-14
Rated 3 out of 5 by from Could be more user friendly Overall this product is simple to use. However, there are some places where it would be helpful to have things explained for the average user.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to use Very easy to use and explained any questions along the way.
Date published: 2023-03-14
Rated 5 out of 5 by from Thank you for making it easy to feed the beast I appreciate the ease of service while feeding the beast, its always a great feeling to throw hard earned money down the drain. I wonder what the state will do with all my money? I wish I could get someone to audit them!
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax makes filing Easy-Peasy! Have been using TurboTax for years and find the import of prior year's returns/information extremely helpful. This feature alone makes using TurboTax year after year the only way to go.
Date published: 2023-03-14
Rated 5 out of 5 by from Simple & Easy I've been using Turbotax for more than 15 years, and wouldn't use any other tax program.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is helpful! It was easy to use. I appreciate the help buttons and how easy it was to upload documents.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy even with options trading Easy to link up financial institutions to upload data instead of self-entry. Tracks options total gain/loss from open to close. Will continue to use turbo tax as long as the price doesn't increase too rapidly. Great tax software for individuals.
Date published: 2023-03-14
Rated 5 out of 5 by from great software since it came out. cost 1500 other used since it came out. cost 1500 other wise back then
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6875
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Designed to Waste Your Money Around Every Corner TurboTax gets worse and worse every year. Firstly, the price. The first year I filed, I payed next to nothing for my entire return. Then, the next few years, I was required to get the Premium Package because of one simple form that I had. Now, I'm paying $175 for a really basic return. Lastly, the graphics would have you constantly believe that they want you to be confident and know why your taxes are the way they are... but they also try to sell you on a tax professional around every corner. So, which is it? Should I be confident in your system or not? Secondly, it's a computer. The system constantly tells me that values I entered are not right or incorrect. I kept getting "Minimum Value 1" for a box at one point, and it would not let me go back or continue. It insisted that I got at least $1 from something, but I didn't. Because they want you to purchase their "Tax Expert" thing, it feels like certain things are designed to be difficult and hard to understand, the "learn more" button is strategically and sparingly placed.
Date published: 2023-03-14
Rated 4 out of 5 by from It was easy! But not free! I used Credit Karma to do my taxes, they were free both Federal and State at a time when Federal was Free and you had to pay of State filings. Now they charge $59.00 for each. Besides that, it was easy and explanations made sense.
Date published: 2023-03-14
Rated 3 out of 5 by from Could be more user friendly Overall this product is simple to use. However, there are some places where it would be helpful to have things explained for the average user.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy to use Very easy to use and explained any questions along the way.
Date published: 2023-03-14
Rated 5 out of 5 by from Thank you for making it easy to feed the beast I appreciate the ease of service while feeding the beast, its always a great feeling to throw hard earned money down the drain. I wonder what the state will do with all my money? I wish I could get someone to audit them!
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax makes filing Easy-Peasy! Have been using TurboTax for years and find the import of prior year's returns/information extremely helpful. This feature alone makes using TurboTax year after year the only way to go.
Date published: 2023-03-14
Rated 5 out of 5 by from Simple & Easy I've been using Turbotax for more than 15 years, and wouldn't use any other tax program.
Date published: 2023-03-14
Rated 5 out of 5 by from TurboTax is helpful! It was easy to use. I appreciate the help buttons and how easy it was to upload documents.
Date published: 2023-03-14
Rated 5 out of 5 by from Easy even with options trading Easy to link up financial institutions to upload data instead of self-entry. Tracks options total gain/loss from open to close. Will continue to use turbo tax as long as the price doesn't increase too rapidly. Great tax software for individuals.
Date published: 2023-03-14
Rated 5 out of 5 by from great software since it came out. cost 1500 other used since it came out. cost 1500 other wise back then
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6875