TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Cruce72 from
Terrible
App doesn’t work properly. I have a new phone and you can barely navigate. Wouldn’t recommend
Date published: 2022-06-01
Rated 4 out of 5 by
Papy12 from
TurboTax is good
Used turbo tax live fast and efficient . Great response to questions.
Date published: 2022-06-01
Rated 4 out of 5 by
MarkAinTO from
Handles all my needs
Use this product fopr business, personal and estate returns. Foolishly volunteered to do my mother-in-law's taxes.
Date published: 2022-06-01
Rated 5 out of 5 by
DarkHand2300 from
Simplifies a lot of a normally annoying process.
Made it easy. All I want filing my taxes to be next to fruitful. Lol
Date published: 2022-06-01
Rated 5 out of 5 by
Cindy429 from
AWESOME FOR PAST RETURNS
I am so happy to file past year returns online and file by mail. Made my life much simpler than dealing with the paperwork from the IRS.
Date published: 2022-06-01
Rated 5 out of 5 by
null from
Awesome
Very good service recommend to anyone with simple taxes
Date published: 2022-06-01
Rated 5 out of 5 by
crew01 from
Turbo Tax was great
User friendly, great resource and very helpful. I would recommend this to family and friends
Date published: 2022-06-01
Rated 4 out of 5 by
Buggy Jr from
Fast and easy
Nice and easy and fast. Will do it again... next year..
Date published: 2022-06-01
Rated 1 out of 5 by
WLB8 from
Would not recommend
We worked with 4 different experts. The first expert called us and was not prepared. The expert hung up the phone on us rather than answering any questions and forced us to sign up for another time, which wasn't for another few weeks. We were then contacted by a second expert, did our whole interview, and we waited for him to work on our taxes. While we were waiting we were contacted by a third expert who tried to make us go through the whole process again. We asked to speak to a manager and were not given the proper outlet to do so. The manager called, left a message and then switched us to a fourth agent, rather than doing anything to help us. Our biggest complaint was that we were working with too many experts and instead of listening, they moved us on to a new person. The fourth expert did a good job, but was slightly rushed as the manager told her to work quickly on our taxes. She did a nice job, but overall this was an irritating process that we would not recommend to anyone.
Date published: 2022-06-01
Rated 5 out of 5 by
Steve80202 from
Turbo Tax is Awesome!
It's so easy even a total doofus like me can do it!
All TurboTax® Offerings Reviews - Page 6871
Date published: 2022-06-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Cruce72 from
Terrible
App doesn’t work properly. I have a new phone and you can barely navigate. Wouldn’t recommend
Date published: 2022-06-01
Rated 4 out of 5 by
Papy12 from
TurboTax is good
Used turbo tax live fast and efficient . Great response to questions.
Date published: 2022-06-01
Rated 4 out of 5 by
MarkAinTO from
Handles all my needs
Use this product fopr business, personal and estate returns. Foolishly volunteered to do my mother-in-law's taxes.
Date published: 2022-06-01
Rated 5 out of 5 by
DarkHand2300 from
Simplifies a lot of a normally annoying process.
Made it easy. All I want filing my taxes to be next to fruitful. Lol
Date published: 2022-06-01
Rated 5 out of 5 by
Cindy429 from
AWESOME FOR PAST RETURNS
I am so happy to file past year returns online and file by mail. Made my life much simpler than dealing with the paperwork from the IRS.
Date published: 2022-06-01
Rated 5 out of 5 by
null from
Awesome
Very good service recommend to anyone with simple taxes
Date published: 2022-06-01
Rated 5 out of 5 by
crew01 from
Turbo Tax was great
User friendly, great resource and very helpful. I would recommend this to family and friends
Date published: 2022-06-01
Rated 4 out of 5 by
Buggy Jr from
Fast and easy
Nice and easy and fast. Will do it again... next year..
Date published: 2022-06-01
Rated 1 out of 5 by
WLB8 from
Would not recommend
We worked with 4 different experts. The first expert called us and was not prepared. The expert hung up the phone on us rather than answering any questions and forced us to sign up for another time, which wasn't for another few weeks. We were then contacted by a second expert, did our whole interview, and we waited for him to work on our taxes. While we were waiting we were contacted by a third expert who tried to make us go through the whole process again. We asked to speak to a manager and were not given the proper outlet to do so. The manager called, left a message and then switched us to a fourth agent, rather than doing anything to help us. Our biggest complaint was that we were working with too many experts and instead of listening, they moved us on to a new person. The fourth expert did a good job, but was slightly rushed as the manager told her to work quickly on our taxes. She did a nice job, but overall this was an irritating process that we would not recommend to anyone.
Date published: 2022-06-01
Rated 5 out of 5 by
Steve80202 from
Turbo Tax is Awesome!
It's so easy even a total doofus like me can do it!
All TurboTax® Offerings Reviews - Page 6871
Date published: 2022-06-01