TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Terrible App doesn’t work properly. I have a new phone and you can barely navigate. Wouldn’t recommend
Date published: 2022-06-01
Rated 4 out of 5 by from TurboTax is good Used turbo tax live fast and efficient . Great response to questions.
Date published: 2022-06-01
Rated 4 out of 5 by from Handles all my needs Use this product fopr business, personal and estate returns. Foolishly volunteered to do my mother-in-law's taxes.
Date published: 2022-06-01
Rated 5 out of 5 by from Simplifies a lot of a normally annoying process. Made it easy. All I want filing my taxes to be next to fruitful. Lol
Date published: 2022-06-01
Rated 5 out of 5 by from AWESOME FOR PAST RETURNS I am so happy to file past year returns online and file by mail. Made my life much simpler than dealing with the paperwork from the IRS.
Date published: 2022-06-01
Rated 5 out of 5 by from Awesome Very good service recommend to anyone with simple taxes
Date published: 2022-06-01
Rated 5 out of 5 by from Turbo Tax was great User friendly, great resource and very helpful. I would recommend this to family and friends
Date published: 2022-06-01
Rated 4 out of 5 by from Fast and easy Nice and easy and fast. Will do it again... next year..
Date published: 2022-06-01
Rated 1 out of 5 by from Would not recommend We worked with 4 different experts. The first expert called us and was not prepared. The expert hung up the phone on us rather than answering any questions and forced us to sign up for another time, which wasn't for another few weeks. We were then contacted by a second expert, did our whole interview, and we waited for him to work on our taxes. While we were waiting we were contacted by a third expert who tried to make us go through the whole process again. We asked to speak to a manager and were not given the proper outlet to do so. The manager called, left a message and then switched us to a fourth agent, rather than doing anything to help us. Our biggest complaint was that we were working with too many experts and instead of listening, they moved us on to a new person. The fourth expert did a good job, but was slightly rushed as the manager told her to work quickly on our taxes. She did a nice job, but overall this was an irritating process that we would not recommend to anyone.
Date published: 2022-06-01
Rated 5 out of 5 by from Turbo Tax is Awesome! It's so easy even a total doofus like me can do it!
Date published: 2022-06-01
All TurboTax® Offerings Reviews - Page 6871
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible App doesn’t work properly. I have a new phone and you can barely navigate. Wouldn’t recommend
Date published: 2022-06-01
Rated 4 out of 5 by from TurboTax is good Used turbo tax live fast and efficient . Great response to questions.
Date published: 2022-06-01
Rated 4 out of 5 by from Handles all my needs Use this product fopr business, personal and estate returns. Foolishly volunteered to do my mother-in-law's taxes.
Date published: 2022-06-01
Rated 5 out of 5 by from Simplifies a lot of a normally annoying process. Made it easy. All I want filing my taxes to be next to fruitful. Lol
Date published: 2022-06-01
Rated 5 out of 5 by from AWESOME FOR PAST RETURNS I am so happy to file past year returns online and file by mail. Made my life much simpler than dealing with the paperwork from the IRS.
Date published: 2022-06-01
Rated 5 out of 5 by from Awesome Very good service recommend to anyone with simple taxes
Date published: 2022-06-01
Rated 5 out of 5 by from Turbo Tax was great User friendly, great resource and very helpful. I would recommend this to family and friends
Date published: 2022-06-01
Rated 4 out of 5 by from Fast and easy Nice and easy and fast. Will do it again... next year..
Date published: 2022-06-01
Rated 1 out of 5 by from Would not recommend We worked with 4 different experts. The first expert called us and was not prepared. The expert hung up the phone on us rather than answering any questions and forced us to sign up for another time, which wasn't for another few weeks. We were then contacted by a second expert, did our whole interview, and we waited for him to work on our taxes. While we were waiting we were contacted by a third expert who tried to make us go through the whole process again. We asked to speak to a manager and were not given the proper outlet to do so. The manager called, left a message and then switched us to a fourth agent, rather than doing anything to help us. Our biggest complaint was that we were working with too many experts and instead of listening, they moved us on to a new person. The fourth expert did a good job, but was slightly rushed as the manager told her to work quickly on our taxes. She did a nice job, but overall this was an irritating process that we would not recommend to anyone.
Date published: 2022-06-01
Rated 5 out of 5 by from Turbo Tax is Awesome! It's so easy even a total doofus like me can do it!
Date published: 2022-06-01
All TurboTax® Offerings Reviews - Page 6871