TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TT IS AWESOME Great and easy to use! Def recommend for everyone to use this!
Date published: 2021-03-11
Rated 4 out of 5 by from Good, but some holes Let's be clear: I really wouldn't feel safe doing my taxes with any other software. That said, there are some holes in how it works. The main thing is that I always get errors at the end, even though I answered all the questions. This year it was that I didn't enter an SEP percentage. Why would I? I answered NO to that question. If you go back in to check something, it wants you to hit NEXT and RE-answer things again in that section. So I must have checked something else in that section, then clicked out, and so it left that question, which I had already answered, BLANK. That is a problem that they really should rectify. I use TurboTax because it KNOWS what all these things are. I don't use it so I have to look things up when it shows me an error and some line on a form that I don't even know....It's still a great program, it shows me last year's in a column, and this year's in a column, so if something is missing or added, or the numbers are wacky, I can tell. This keeps me from making huge mistakes and getting audited. They need to work out the kinks though.
Date published: 2021-03-11
Rated 4 out of 5 by from Great!!! They were a good experience and lots of help with my taxes
Date published: 2021-03-11
Rated 3 out of 5 by from Starting to get to complicated!!! I had to go back and correct things way to often. There is no way to go directly to the step you need other than starting all over again. You need to make changes to improve the process.
Date published: 2021-03-11
Rated 4 out of 5 by from Regency Funeral Chapel, Inc. Turbo Tax is a ex product we have been using it for a few years.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent! Live Support is Great! Turbo Tax makes taxes as easy as possible. The live help is great!
Date published: 2021-03-11
Rated 5 out of 5 by from Great service The gentleman who helped me was a great help. im glad that I choose Turbotax.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent product and easy to work with!! I have used TurboTax for almost 20 years and it's super
Date published: 2021-03-11
Rated 5 out of 5 by from Easy Made it very easy and detailed. It was very helpful with tutorials
Date published: 2021-03-11
Rated 2 out of 5 by from Good I what to thank you for giving me my money in helping me out with my taxes
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6867
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TT IS AWESOME Great and easy to use! Def recommend for everyone to use this!
Date published: 2021-03-11
Rated 4 out of 5 by from Good, but some holes Let's be clear: I really wouldn't feel safe doing my taxes with any other software. That said, there are some holes in how it works. The main thing is that I always get errors at the end, even though I answered all the questions. This year it was that I didn't enter an SEP percentage. Why would I? I answered NO to that question. If you go back in to check something, it wants you to hit NEXT and RE-answer things again in that section. So I must have checked something else in that section, then clicked out, and so it left that question, which I had already answered, BLANK. That is a problem that they really should rectify. I use TurboTax because it KNOWS what all these things are. I don't use it so I have to look things up when it shows me an error and some line on a form that I don't even know....It's still a great program, it shows me last year's in a column, and this year's in a column, so if something is missing or added, or the numbers are wacky, I can tell. This keeps me from making huge mistakes and getting audited. They need to work out the kinks though.
Date published: 2021-03-11
Rated 4 out of 5 by from Great!!! They were a good experience and lots of help with my taxes
Date published: 2021-03-11
Rated 3 out of 5 by from Starting to get to complicated!!! I had to go back and correct things way to often. There is no way to go directly to the step you need other than starting all over again. You need to make changes to improve the process.
Date published: 2021-03-11
Rated 4 out of 5 by from Regency Funeral Chapel, Inc. Turbo Tax is a ex product we have been using it for a few years.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent! Live Support is Great! Turbo Tax makes taxes as easy as possible. The live help is great!
Date published: 2021-03-11
Rated 5 out of 5 by from Great service The gentleman who helped me was a great help. im glad that I choose Turbotax.
Date published: 2021-03-11
Rated 5 out of 5 by from Excellent product and easy to work with!! I have used TurboTax for almost 20 years and it's super
Date published: 2021-03-11
Rated 5 out of 5 by from Easy Made it very easy and detailed. It was very helpful with tutorials
Date published: 2021-03-11
Rated 2 out of 5 by from Good I what to thank you for giving me my money in helping me out with my taxes
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6867