TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is easy and efficient The expert was knowledgeable and quick. Very thorough and easy to understand
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is the best! I really enjoyed how Turbo Tax is totally user friendly
Date published: 2021-03-13
Rated 5 out of 5 by from Shouldn't have left Had someone else do my taxes last year after 20+ years of using turbo tax. I got the lowest return in years and it cost me a bundle. Back to TurboTax this year. Back to the refund I expect, the ease I expect and the cost I expect.
Date published: 2021-03-13
Rated 4 out of 5 by from Add Informed Support No one was available to intelligently answer questions about filling the forms or working with the wizard in TurboTax 2020. This caused me hours of delays. For instance, how to enter PPP monies received and file correctly. This is new for 2020 and a common situation for many people. To fix this supply your workforce with common items that will be use of to many and make sure that they can guide someone through the wizard. Not everything is explained in the wizard.
Date published: 2021-03-13
Rated 2 out of 5 by from Crooks Convenient yes, but every time you turn around you are trying to take money from people. There never used to be a charge to pay for turbotax with your federal refund,.
Date published: 2021-03-13
Rated 4 out of 5 by from little confusing I will continue to use you, I have used your services for other a lot of years
Date published: 2021-03-13
Rated 5 out of 5 by from TURBO TAX IS BEAUTIFUL In all honesty turbo tax makes things so much more simple and faster straight to the point! Why what you want to use anything different. Lolbvs
Date published: 2021-03-13
Rated 5 out of 5 by from Easy and helpful I just filed and it was easier than ever before...
Date published: 2021-03-13
Rated 1 out of 5 by from Buggy Software - Beware a) Pulls QuickBooks wages incorrectly b) Keeps making changes inflight making a mess of the filing process c) for $150 - there is no support !!!
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax was good Easy to use except for some reason my 2019 pdf prepared by Turbo Tax could not be read so I had to key everything.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6865
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is easy and efficient The expert was knowledgeable and quick. Very thorough and easy to understand
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is the best! I really enjoyed how Turbo Tax is totally user friendly
Date published: 2021-03-13
Rated 5 out of 5 by from Shouldn't have left Had someone else do my taxes last year after 20+ years of using turbo tax. I got the lowest return in years and it cost me a bundle. Back to TurboTax this year. Back to the refund I expect, the ease I expect and the cost I expect.
Date published: 2021-03-13
Rated 4 out of 5 by from Add Informed Support No one was available to intelligently answer questions about filling the forms or working with the wizard in TurboTax 2020. This caused me hours of delays. For instance, how to enter PPP monies received and file correctly. This is new for 2020 and a common situation for many people. To fix this supply your workforce with common items that will be use of to many and make sure that they can guide someone through the wizard. Not everything is explained in the wizard.
Date published: 2021-03-13
Rated 2 out of 5 by from Crooks Convenient yes, but every time you turn around you are trying to take money from people. There never used to be a charge to pay for turbotax with your federal refund,.
Date published: 2021-03-13
Rated 4 out of 5 by from little confusing I will continue to use you, I have used your services for other a lot of years
Date published: 2021-03-13
Rated 5 out of 5 by from TURBO TAX IS BEAUTIFUL In all honesty turbo tax makes things so much more simple and faster straight to the point! Why what you want to use anything different. Lolbvs
Date published: 2021-03-13
Rated 5 out of 5 by from Easy and helpful I just filed and it was easier than ever before...
Date published: 2021-03-13
Rated 1 out of 5 by from Buggy Software - Beware a) Pulls QuickBooks wages incorrectly b) Keeps making changes inflight making a mess of the filing process c) for $150 - there is no support !!!
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax was good Easy to use except for some reason my 2019 pdf prepared by Turbo Tax could not be read so I had to key everything.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6865