TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
whaazaa from
No option to pring State filing
No information on printing State filing when not Efiling
Date published: 2022-04-06
Rated 5 out of 5 by
JennaJenna210 from
I love TurboTax and their Awesome Experts
Honestly! I have always had great experts! I had the privelage to be matched to Ms. Angela! By far the most wonderful, skilled and very reliable and respectful expert that took her time, and guided me in what I was needing to upload and review. I can't thank her and youll enough!
Date published: 2022-04-06
Rated 5 out of 5 by
Lick My Lips from
it walks you through all the steps
It ask you about things you wouldn't think about. Who knew if you were in prison it changed your tax statues?
Date published: 2022-04-06
Rated 4 out of 5 by
vjl1a from
sill good, but getting more difficult
only necessary to have one copy of 8949 for my records, not one each for fed & state
Date published: 2022-04-06
Rated 4 out of 5 by
whydoineedaturbotaxnickna from
Helpful product. Annoying, but so are taxes.
Solid experience overall. The near-constant up-selling downgrades the experience. There are a few occasions where the questions asked are misleading, and make it difficult to be certain that responses are being provided accurately; however, these are relatively few and few between compared to the overall ease of use & confidence in final product.
Date published: 2022-04-06
Rated 4 out of 5 by
wow man from
Good Stuff
The colors man the colors were amazing like you don't even know
Date published: 2022-04-06
Rated 5 out of 5 by
80natalie81 from
love love love..... turbo tax!
It was EASIER than I had anticipated. I was nervous when I made the decision to file my own taxes. I've gone to the same tax preparer for the last 20 years. this year my BFF & grown kids convinced me in tryin turbo tax. and saving myself the fees of paying to have them done. =)
Date published: 2022-04-06
Rated 5 out of 5 by
tgz03 from
excellent 5 stars
my experience was awesome, with the representative very professional.
Date published: 2022-04-06
Rated 5 out of 5 by
goturbotax15 from
Tax software that's easy to use.
Simply put, TurboTax software is easy to use and has a variety of options whether you are looking for help from a tax pro or just want to do it all yourself. TurboTax is safe and trusted to keep my info private and only shown to the IRS and other state tax boards.
Date published: 2022-04-06
Rated 3 out of 5 by
TDMDenise from
Never Received the Expert Advice I Paid For
I tried on several occasions to get expert assistance. The first time, the individual appeared but left before we fully connected. The second time, the representative connected with a great deal of noise in the background, informed me that I had a "lot" of stuff. She attempted to resolve a problem but the phone hung up and she never attempted to call back. I just eventually resolved the issue on my own. Not too impressed with the Turbo Tax assistants for complicated taxes.
All TurboTax® Offerings Reviews - Page 6856
Date published: 2022-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
whaazaa from
No option to pring State filing
No information on printing State filing when not Efiling
Date published: 2022-04-06
Rated 5 out of 5 by
JennaJenna210 from
I love TurboTax and their Awesome Experts
Honestly! I have always had great experts! I had the privelage to be matched to Ms. Angela! By far the most wonderful, skilled and very reliable and respectful expert that took her time, and guided me in what I was needing to upload and review. I can't thank her and youll enough!
Date published: 2022-04-06
Rated 5 out of 5 by
Lick My Lips from
it walks you through all the steps
It ask you about things you wouldn't think about. Who knew if you were in prison it changed your tax statues?
Date published: 2022-04-06
Rated 4 out of 5 by
vjl1a from
sill good, but getting more difficult
only necessary to have one copy of 8949 for my records, not one each for fed & state
Date published: 2022-04-06
Rated 4 out of 5 by
whydoineedaturbotaxnickna from
Helpful product. Annoying, but so are taxes.
Solid experience overall. The near-constant up-selling downgrades the experience. There are a few occasions where the questions asked are misleading, and make it difficult to be certain that responses are being provided accurately; however, these are relatively few and few between compared to the overall ease of use & confidence in final product.
Date published: 2022-04-06
Rated 4 out of 5 by
wow man from
Good Stuff
The colors man the colors were amazing like you don't even know
Date published: 2022-04-06
Rated 5 out of 5 by
80natalie81 from
love love love..... turbo tax!
It was EASIER than I had anticipated. I was nervous when I made the decision to file my own taxes. I've gone to the same tax preparer for the last 20 years. this year my BFF & grown kids convinced me in tryin turbo tax. and saving myself the fees of paying to have them done. =)
Date published: 2022-04-06
Rated 5 out of 5 by
tgz03 from
excellent 5 stars
my experience was awesome, with the representative very professional.
Date published: 2022-04-06
Rated 5 out of 5 by
goturbotax15 from
Tax software that's easy to use.
Simply put, TurboTax software is easy to use and has a variety of options whether you are looking for help from a tax pro or just want to do it all yourself. TurboTax is safe and trusted to keep my info private and only shown to the IRS and other state tax boards.
Date published: 2022-04-06
Rated 3 out of 5 by
TDMDenise from
Never Received the Expert Advice I Paid For
I tried on several occasions to get expert assistance. The first time, the individual appeared but left before we fully connected. The second time, the representative connected with a great deal of noise in the background, informed me that I had a "lot" of stuff. She attempted to resolve a problem but the phone hung up and she never attempted to call back. I just eventually resolved the issue on my own. Not too impressed with the Turbo Tax assistants for complicated taxes.
All TurboTax® Offerings Reviews - Page 6856
Date published: 2022-04-06