TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from No option to pring State filing No information on printing State filing when not Efiling
Date published: 2022-04-06
Rated 5 out of 5 by from I love TurboTax and their Awesome Experts Honestly! I have always had great experts! I had the privelage to be matched to Ms. Angela! By far the most wonderful, skilled and very reliable and respectful expert that took her time, and guided me in what I was needing to upload and review. I can't thank her and youll enough!
Date published: 2022-04-06
Rated 5 out of 5 by from it walks you through all the steps It ask you about things you wouldn't think about. Who knew if you were in prison it changed your tax statues?
Date published: 2022-04-06
Rated 4 out of 5 by from sill good, but getting more difficult only necessary to have one copy of 8949 for my records, not one each for fed & state
Date published: 2022-04-06
Rated 4 out of 5 by from Helpful product. Annoying, but so are taxes. Solid experience overall. The near-constant up-selling downgrades the experience. There are a few occasions where the questions asked are misleading, and make it difficult to be certain that responses are being provided accurately; however, these are relatively few and few between compared to the overall ease of use & confidence in final product.
Date published: 2022-04-06
Rated 4 out of 5 by from Good Stuff The colors man the colors were amazing like you don't even know
Date published: 2022-04-06
Rated 5 out of 5 by from love love love..... turbo tax! It was EASIER than I had anticipated. I was nervous when I made the decision to file my own taxes. I've gone to the same tax preparer for the last 20 years. this year my BFF & grown kids convinced me in tryin turbo tax. and saving myself the fees of paying to have them done. =)
Date published: 2022-04-06
Rated 5 out of 5 by from excellent 5 stars my experience was awesome, with the representative very professional.
Date published: 2022-04-06
Rated 5 out of 5 by from Tax software that's easy to use. Simply put, TurboTax software is easy to use and has a variety of options whether you are looking for help from a tax pro or just want to do it all yourself. TurboTax is safe and trusted to keep my info private and only shown to the IRS and other state tax boards.
Date published: 2022-04-06
Rated 3 out of 5 by from Never Received the Expert Advice I Paid For I tried on several occasions to get expert assistance. The first time, the individual appeared but left before we fully connected. The second time, the representative connected with a great deal of noise in the background, informed me that I had a "lot" of stuff. She attempted to resolve a problem but the phone hung up and she never attempted to call back. I just eventually resolved the issue on my own. Not too impressed with the Turbo Tax assistants for complicated taxes.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 6856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from No option to pring State filing No information on printing State filing when not Efiling
Date published: 2022-04-06
Rated 5 out of 5 by from I love TurboTax and their Awesome Experts Honestly! I have always had great experts! I had the privelage to be matched to Ms. Angela! By far the most wonderful, skilled and very reliable and respectful expert that took her time, and guided me in what I was needing to upload and review. I can't thank her and youll enough!
Date published: 2022-04-06
Rated 5 out of 5 by from it walks you through all the steps It ask you about things you wouldn't think about. Who knew if you were in prison it changed your tax statues?
Date published: 2022-04-06
Rated 4 out of 5 by from sill good, but getting more difficult only necessary to have one copy of 8949 for my records, not one each for fed & state
Date published: 2022-04-06
Rated 4 out of 5 by from Helpful product. Annoying, but so are taxes. Solid experience overall. The near-constant up-selling downgrades the experience. There are a few occasions where the questions asked are misleading, and make it difficult to be certain that responses are being provided accurately; however, these are relatively few and few between compared to the overall ease of use & confidence in final product.
Date published: 2022-04-06
Rated 4 out of 5 by from Good Stuff The colors man the colors were amazing like you don't even know
Date published: 2022-04-06
Rated 5 out of 5 by from love love love..... turbo tax! It was EASIER than I had anticipated. I was nervous when I made the decision to file my own taxes. I've gone to the same tax preparer for the last 20 years. this year my BFF & grown kids convinced me in tryin turbo tax. and saving myself the fees of paying to have them done. =)
Date published: 2022-04-06
Rated 5 out of 5 by from excellent 5 stars my experience was awesome, with the representative very professional.
Date published: 2022-04-06
Rated 5 out of 5 by from Tax software that's easy to use. Simply put, TurboTax software is easy to use and has a variety of options whether you are looking for help from a tax pro or just want to do it all yourself. TurboTax is safe and trusted to keep my info private and only shown to the IRS and other state tax boards.
Date published: 2022-04-06
Rated 3 out of 5 by from Never Received the Expert Advice I Paid For I tried on several occasions to get expert assistance. The first time, the individual appeared but left before we fully connected. The second time, the representative connected with a great deal of noise in the background, informed me that I had a "lot" of stuff. She attempted to resolve a problem but the phone hung up and she never attempted to call back. I just eventually resolved the issue on my own. Not too impressed with the Turbo Tax assistants for complicated taxes.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 6856