TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281582 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and complete. I filed my taxes easily and quickly using Turbo Tax.
Date published: 2021-03-13
Rated 5 out of 5 by from Very user friendly Very easy to use and efficient. A bit tiring to keep getting asked about upgrading but I expect that in a commercial product.
Date published: 2021-03-13
Rated 5 out of 5 by from Time Saving Process Turbo Tax is a time saver for me. Easy to use in the comforts of my home.
Date published: 2021-03-13
Rated 5 out of 5 by from Reliable Turbo Tax The program is excellent. Easy to use. But there are 2 things I did NOT like: 1) The upselling throughout the process, and 2) The Q&A respondents did not really answer my specific questions. They assumed too much.
Date published: 2021-03-13
Rated 4 out of 5 by from State filing issues The return prep all went well, no problems. However, when e-filing the state return payment had to be made to my credit card. In order to get through to the Intuit - Turbotax site to input my credit card info and complete the payment I had to change the display settings on my computer to the next to lowest setting, close TT, open TT and complete the process. If I left my computer at the highest resolution, where it is always set, I COULD NOT get through to the payment site!!!!!!!!! Ridiculous.
Date published: 2021-03-13
Rated 5 out of 5 by from turbo tax awsome very easy to use and very fast experience. i loved using it.
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax blew it on my Pennsylvania Return When completing my Pennsylvania forms, somehow I got locked into an EU form indicating that I had zero business expenses. Turbotax insisted on me giving a name, address, etc for this business even though there was none and evn though the value was zero. There was nothing I could do to get out of filling out this form, even though it was created totally in error. I am retired and have no business expenses.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Great It was great I had to use turbo tax live and the step by step was awesome
Date published: 2021-03-13
Rated 5 out of 5 by from Love this product! Turbotax is easy to use every year and always makes for a smooth process of organizing and submitting my taxes.
Date published: 2021-03-13
Rated 2 out of 5 by from Absolutely frustrating. First off.....I somehow got stuck on the Super free edition that wouldnt allow me to submit because i made too much money. So i had to make another account,and start all over. There is NO option to upgrade from there. Support was dang near impossible to get ahold of. Finally got everything figured out on a new account,and the CAPTCHA code to file.....would not show a CAPTCHA. So i had to close out of chrome,download and install firefox,and go back through the process. Ive used TT a lot,but this year was BEYOND frustrating.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6854
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and complete. I filed my taxes easily and quickly using Turbo Tax.
Date published: 2021-03-13
Rated 5 out of 5 by from Very user friendly Very easy to use and efficient. A bit tiring to keep getting asked about upgrading but I expect that in a commercial product.
Date published: 2021-03-13
Rated 5 out of 5 by from Time Saving Process Turbo Tax is a time saver for me. Easy to use in the comforts of my home.
Date published: 2021-03-13
Rated 5 out of 5 by from Reliable Turbo Tax The program is excellent. Easy to use. But there are 2 things I did NOT like: 1) The upselling throughout the process, and 2) The Q&A respondents did not really answer my specific questions. They assumed too much.
Date published: 2021-03-13
Rated 4 out of 5 by from State filing issues The return prep all went well, no problems. However, when e-filing the state return payment had to be made to my credit card. In order to get through to the Intuit - Turbotax site to input my credit card info and complete the payment I had to change the display settings on my computer to the next to lowest setting, close TT, open TT and complete the process. If I left my computer at the highest resolution, where it is always set, I COULD NOT get through to the payment site!!!!!!!!! Ridiculous.
Date published: 2021-03-13
Rated 5 out of 5 by from turbo tax awsome very easy to use and very fast experience. i loved using it.
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax blew it on my Pennsylvania Return When completing my Pennsylvania forms, somehow I got locked into an EU form indicating that I had zero business expenses. Turbotax insisted on me giving a name, address, etc for this business even though there was none and evn though the value was zero. There was nothing I could do to get out of filling out this form, even though it was created totally in error. I am retired and have no business expenses.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Great It was great I had to use turbo tax live and the step by step was awesome
Date published: 2021-03-13
Rated 5 out of 5 by from Love this product! Turbotax is easy to use every year and always makes for a smooth process of organizing and submitting my taxes.
Date published: 2021-03-13
Rated 2 out of 5 by from Absolutely frustrating. First off.....I somehow got stuck on the Super free edition that wouldnt allow me to submit because i made too much money. So i had to make another account,and start all over. There is NO option to upgrade from there. Support was dang near impossible to get ahold of. Finally got everything figured out on a new account,and the CAPTCHA code to file.....would not show a CAPTCHA. So i had to close out of chrome,download and install firefox,and go back through the process. Ive used TT a lot,but this year was BEYOND frustrating.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6854