TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Helpful but one problem with the final review I didn't have any info on local tax wages on my w2 so didn't enter. Review of state tax later on flagged that that info was missing but did not let me enter anything. So had to jump back to W2 and enter that info, then hit continue several hundred times to get to state tax. Delete state tax and start that over before the final check came back with no problems so I could efile.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Turbo Tax Help Had a few questions but it was all cleared up at the end. Allen was very knowledgeable and patient. A great experience
Date published: 2023-03-11
Rated 5 out of 5 by from Quick and easy way to accurately file taxes I've been using Turbo Tax for the past 8 years, and it's super quick and easy. I really appreciate the links to more information if you have any questions about a tax situation or what something means.
Date published: 2023-03-11
Rated 3 out of 5 by from Could be better. Loops and confusing UI cause headaches at some points in the tax return process. Overall an okay experience though.
Date published: 2023-03-11
Rated 5 out of 5 by from great product and easy to use I love Turbo Tax and have been using it for 10 yrs
Date published: 2023-03-11
Rated 1 out of 5 by from Not what i expected For the first time, Turbo Tax didn't live up to my expectations. Trying to complete a Trust/Estate return, One of the states was not available for download so it had to be completed manually. Working several hours with tech support and several CPA/Tax Experts couldn't resolve the problem. Help section was incorrect.Very disappointing.
Date published: 2023-03-11
Rated 4 out of 5 by from easy I don't have anything to say. Please stop asking me. I would have loved NOT to give a review. But you forced me!
Date published: 2023-03-11
Rated 5 out of 5 by from TT is amazing! Turbo has helped go through each individual tax doc and has explained it very well, let a lone download W-2s quickly without any mistake so far.
Date published: 2023-03-11
Rated 5 out of 5 by from Great experience William was excellent, he provided thorough explanations for everything. Would recommend to anyone.
Date published: 2023-03-11
Rated 4 out of 5 by from Long Time Turbo Tax User I have used Turbo Tax for many years. My only issues have been with S-Corp K-1 forms and stock sale forms. My wife was given shares in an S-Corp and we have investments in mutual funds and brokerage accounts. I have chosen not to use a professional tax preparer. Because I am not familiar with the details of these situations, it often takes many hours of research in the Turbo Tax help forums and on the web to get the answers I need. This year I was again able to get the answers I needed by my own research and asking questions to a relative who had a similar situation. This is the last year I will have to deal with the K-1 form. In general, I am satisfied with Turbo Tax and the help options that it provides.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Helpful but one problem with the final review I didn't have any info on local tax wages on my w2 so didn't enter. Review of state tax later on flagged that that info was missing but did not let me enter anything. So had to jump back to W2 and enter that info, then hit continue several hundred times to get to state tax. Delete state tax and start that over before the final check came back with no problems so I could efile.
Date published: 2023-03-11
Rated 5 out of 5 by from Great Turbo Tax Help Had a few questions but it was all cleared up at the end. Allen was very knowledgeable and patient. A great experience
Date published: 2023-03-11
Rated 5 out of 5 by from Quick and easy way to accurately file taxes I've been using Turbo Tax for the past 8 years, and it's super quick and easy. I really appreciate the links to more information if you have any questions about a tax situation or what something means.
Date published: 2023-03-11
Rated 3 out of 5 by from Could be better. Loops and confusing UI cause headaches at some points in the tax return process. Overall an okay experience though.
Date published: 2023-03-11
Rated 5 out of 5 by from great product and easy to use I love Turbo Tax and have been using it for 10 yrs
Date published: 2023-03-11
Rated 1 out of 5 by from Not what i expected For the first time, Turbo Tax didn't live up to my expectations. Trying to complete a Trust/Estate return, One of the states was not available for download so it had to be completed manually. Working several hours with tech support and several CPA/Tax Experts couldn't resolve the problem. Help section was incorrect.Very disappointing.
Date published: 2023-03-11
Rated 4 out of 5 by from easy I don't have anything to say. Please stop asking me. I would have loved NOT to give a review. But you forced me!
Date published: 2023-03-11
Rated 5 out of 5 by from TT is amazing! Turbo has helped go through each individual tax doc and has explained it very well, let a lone download W-2s quickly without any mistake so far.
Date published: 2023-03-11
Rated 5 out of 5 by from Great experience William was excellent, he provided thorough explanations for everything. Would recommend to anyone.
Date published: 2023-03-11
Rated 4 out of 5 by from Long Time Turbo Tax User I have used Turbo Tax for many years. My only issues have been with S-Corp K-1 forms and stock sale forms. My wife was given shares in an S-Corp and we have investments in mutual funds and brokerage accounts. I have chosen not to use a professional tax preparer. Because I am not familiar with the details of these situations, it often takes many hours of research in the Turbo Tax help forums and on the web to get the answers I need. This year I was again able to get the answers I needed by my own research and asking questions to a relative who had a similar situation. This is the last year I will have to deal with the K-1 form. In general, I am satisfied with Turbo Tax and the help options that it provides.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6844