TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
MarathonRobert from
Helpful but one problem with the final review
I didn't have any info on local tax wages on my w2 so didn't enter. Review of state tax later on flagged that that info was missing but did not let me enter anything. So had to jump back to W2 and enter that info, then hit continue several hundred times to get to state tax. Delete state tax and start that over before the final check came back with no problems so I could efile.
Date published: 2023-03-11
Rated 5 out of 5 by
Christo Ball from
Great Turbo Tax Help
Had a few questions but it was all cleared up at the end. Allen was very knowledgeable and patient. A great experience
Date published: 2023-03-11
Rated 5 out of 5 by
MagRatS from
Quick and easy way to accurately file taxes
I've been using Turbo Tax for the past 8 years, and it's super quick and easy. I really appreciate the links to more information if you have any questions about a tax situation or what something means.
Date published: 2023-03-11
Rated 3 out of 5 by
machintosh from
Could be better.
Loops and confusing UI cause headaches at some points in the tax return process. Overall an okay experience though.
Date published: 2023-03-11
Rated 5 out of 5 by
JRKIR from
great product and easy to use
I love Turbo Tax and have been using it for 10 yrs
Date published: 2023-03-11
Rated 1 out of 5 by
JohnDG from
Not what i expected
For the first time, Turbo Tax didn't live up to my expectations. Trying to complete a Trust/Estate return, One of the states was not available for download so it had to be completed manually. Working several hours with tech support and several CPA/Tax Experts couldn't resolve the problem. Help section was incorrect.Very disappointing.
Date published: 2023-03-11
Rated 4 out of 5 by
Kari106 from
easy
I don't have anything to say. Please stop asking me. I would have loved NOT to give a review. But you forced me!
Date published: 2023-03-11
Rated 5 out of 5 by
A Dizzle from
TT is amazing!
Turbo has helped go through each individual tax doc and has explained it very well, let a lone download W-2s quickly without any mistake so far.
Date published: 2023-03-11
Rated 5 out of 5 by
Happycustomerhawaii2023 from
Great experience
William was excellent, he provided thorough explanations for everything. Would recommend to anyone.
Date published: 2023-03-11
Rated 4 out of 5 by
T Tax User VEK from
Long Time Turbo Tax User
I have used Turbo Tax for many years. My only issues have been with S-Corp K-1 forms and stock sale forms. My wife was given shares in an S-Corp and we have investments in mutual funds and brokerage accounts. I have chosen not to use a professional tax preparer. Because I am not familiar with the details of these situations, it often takes many hours of research in the Turbo Tax help forums and on the web to get the answers I need. This year I was again able to get the answers I needed by my own research and asking questions to a relative who had a similar situation. This is the last year I will have to deal with the K-1 form. In general, I am satisfied with Turbo Tax and the help options that it provides.
All TurboTax® Offerings Reviews - Page 6844
Date published: 2023-03-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
MarathonRobert from
Helpful but one problem with the final review
I didn't have any info on local tax wages on my w2 so didn't enter. Review of state tax later on flagged that that info was missing but did not let me enter anything. So had to jump back to W2 and enter that info, then hit continue several hundred times to get to state tax. Delete state tax and start that over before the final check came back with no problems so I could efile.
Date published: 2023-03-11
Rated 5 out of 5 by
Christo Ball from
Great Turbo Tax Help
Had a few questions but it was all cleared up at the end. Allen was very knowledgeable and patient. A great experience
Date published: 2023-03-11
Rated 5 out of 5 by
MagRatS from
Quick and easy way to accurately file taxes
I've been using Turbo Tax for the past 8 years, and it's super quick and easy. I really appreciate the links to more information if you have any questions about a tax situation or what something means.
Date published: 2023-03-11
Rated 3 out of 5 by
machintosh from
Could be better.
Loops and confusing UI cause headaches at some points in the tax return process. Overall an okay experience though.
Date published: 2023-03-11
Rated 5 out of 5 by
JRKIR from
great product and easy to use
I love Turbo Tax and have been using it for 10 yrs
Date published: 2023-03-11
Rated 1 out of 5 by
JohnDG from
Not what i expected
For the first time, Turbo Tax didn't live up to my expectations. Trying to complete a Trust/Estate return, One of the states was not available for download so it had to be completed manually. Working several hours with tech support and several CPA/Tax Experts couldn't resolve the problem. Help section was incorrect.Very disappointing.
Date published: 2023-03-11
Rated 4 out of 5 by
Kari106 from
easy
I don't have anything to say. Please stop asking me. I would have loved NOT to give a review. But you forced me!
Date published: 2023-03-11
Rated 5 out of 5 by
A Dizzle from
TT is amazing!
Turbo has helped go through each individual tax doc and has explained it very well, let a lone download W-2s quickly without any mistake so far.
Date published: 2023-03-11
Rated 5 out of 5 by
Happycustomerhawaii2023 from
Great experience
William was excellent, he provided thorough explanations for everything. Would recommend to anyone.
Date published: 2023-03-11
Rated 4 out of 5 by
T Tax User VEK from
Long Time Turbo Tax User
I have used Turbo Tax for many years. My only issues have been with S-Corp K-1 forms and stock sale forms. My wife was given shares in an S-Corp and we have investments in mutual funds and brokerage accounts. I have chosen not to use a professional tax preparer. Because I am not familiar with the details of these situations, it often takes many hours of research in the Turbo Tax help forums and on the web to get the answers I need. This year I was again able to get the answers I needed by my own research and asking questions to a relative who had a similar situation. This is the last year I will have to deal with the K-1 form. In general, I am satisfied with Turbo Tax and the help options that it provides.
All TurboTax® Offerings Reviews - Page 6844
Date published: 2023-03-11