TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Reve101 from
Wonderful tax expert
Juan was very quick to file my taxes for me this year. He was very thorough with his questions and messaged me daily if i missed anything or had any questions for him .
Date published: 2022-05-06
Rated 2 out of 5 by
Fturbotaxxxx from
It’s super annoying
Didn’t tell me I didn’t actually file my taxes yet and now I’m being penalized
Date published: 2022-05-06
Rated 4 out of 5 by
Rz8374 from
Turbo Tax Rating
It wasn't as fast as last year. I didn't get replies to my messages for a week. Other than that, it went well.
Date published: 2022-05-06
Rated 5 out of 5 by
Mike481 from
TurboTax is awesome and convenient
Not too complicated excellent customer service I'll use this app all the time.
Date published: 2022-05-06
Rated 5 out of 5 by
WonKk from
My expierence.
I have been using TurboTax for years. I do not rush my taxes so sometimes its a hassle dealing with me filing late. Because of my job hours and schedule it is very hard for me to communicate with the tax representative because I work 12-14 hours and at night. I always pay for full service because I rarely have time. Takisha took absolutely wonderful care of me and most of all I admire her patience because I know I was a pain to deal with this time around. I am happy with the service she and TurboTax has provided me.
Date published: 2022-05-06
Rated 5 out of 5 by
Mclellan 2021 from
Turbo Full service SE return
i wasn't completely satisfied this time around.. process was very convoluted this time around
Date published: 2022-05-06
Rated 5 out of 5 by
Buzz1877 from
Great
Very Easy to use for anybody to use them served it's great
Date published: 2022-05-06
Rated 3 out of 5 by
1421 from
Premier Edition 2021 sucked
I wasn't happy with 2021 software it sucked. More difficult to maneuver.
Date published: 2022-05-06
Rated 5 out of 5 by
Patrisha2 from
Turbo Tax is awesome
TurboTax has an easy, smooth-running process. I didn't know hot to load documents and had to have someone help me, but Ralph at TurboTax was patient and answered all my questions. He did a fantastic job.
Date published: 2022-05-06
Rated 5 out of 5 by
Senia777 from
Great experience
Had a great experience and it was very easy to use. The tax prep Marion was awesome and was very knowledgeable
All TurboTax® Offerings Reviews - Page 6842
Date published: 2022-05-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Reve101 from
Wonderful tax expert
Juan was very quick to file my taxes for me this year. He was very thorough with his questions and messaged me daily if i missed anything or had any questions for him .
Date published: 2022-05-06
Rated 2 out of 5 by
Fturbotaxxxx from
It’s super annoying
Didn’t tell me I didn’t actually file my taxes yet and now I’m being penalized
Date published: 2022-05-06
Rated 4 out of 5 by
Rz8374 from
Turbo Tax Rating
It wasn't as fast as last year. I didn't get replies to my messages for a week. Other than that, it went well.
Date published: 2022-05-06
Rated 5 out of 5 by
Mike481 from
TurboTax is awesome and convenient
Not too complicated excellent customer service I'll use this app all the time.
Date published: 2022-05-06
Rated 5 out of 5 by
WonKk from
My expierence.
I have been using TurboTax for years. I do not rush my taxes so sometimes its a hassle dealing with me filing late. Because of my job hours and schedule it is very hard for me to communicate with the tax representative because I work 12-14 hours and at night. I always pay for full service because I rarely have time. Takisha took absolutely wonderful care of me and most of all I admire her patience because I know I was a pain to deal with this time around. I am happy with the service she and TurboTax has provided me.
Date published: 2022-05-06
Rated 5 out of 5 by
Mclellan 2021 from
Turbo Full service SE return
i wasn't completely satisfied this time around.. process was very convoluted this time around
Date published: 2022-05-06
Rated 5 out of 5 by
Buzz1877 from
Great
Very Easy to use for anybody to use them served it's great
Date published: 2022-05-06
Rated 3 out of 5 by
1421 from
Premier Edition 2021 sucked
I wasn't happy with 2021 software it sucked. More difficult to maneuver.
Date published: 2022-05-06
Rated 5 out of 5 by
Patrisha2 from
Turbo Tax is awesome
TurboTax has an easy, smooth-running process. I didn't know hot to load documents and had to have someone help me, but Ralph at TurboTax was patient and answered all my questions. He did a fantastic job.
Date published: 2022-05-06
Rated 5 out of 5 by
Senia777 from
Great experience
Had a great experience and it was very easy to use. The tax prep Marion was awesome and was very knowledgeable
All TurboTax® Offerings Reviews - Page 6842
Date published: 2022-05-06