TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Wonderful tax expert Juan was very quick to file my taxes for me this year. He was very thorough with his questions and messaged me daily if i missed anything or had any questions for him .
Date published: 2022-05-06
Rated 2 out of 5 by from It’s super annoying Didn’t tell me I didn’t actually file my taxes yet and now I’m being penalized
Date published: 2022-05-06
Rated 4 out of 5 by from Turbo Tax Rating It wasn't as fast as last year. I didn't get replies to my messages for a week. Other than that, it went well.
Date published: 2022-05-06
Rated 5 out of 5 by from TurboTax is awesome and convenient Not too complicated excellent customer service I'll use this app all the time.
Date published: 2022-05-06
Rated 5 out of 5 by from My expierence. I have been using TurboTax for years. I do not rush my taxes so sometimes its a hassle dealing with me filing late. Because of my job hours and schedule it is very hard for me to communicate with the tax representative because I work 12-14 hours and at night. I always pay for full service because I rarely have time. Takisha took absolutely wonderful care of me and most of all I admire her patience because I know I was a pain to deal with this time around. I am happy with the service she and TurboTax has provided me.
Date published: 2022-05-06
Rated 5 out of 5 by from Turbo Full service SE return i wasn't completely satisfied this time around.. process was very convoluted this time around
Date published: 2022-05-06
Rated 5 out of 5 by from Great Very Easy to use for anybody to use them served it's great
Date published: 2022-05-06
Rated 3 out of 5 by from Premier Edition 2021 sucked I wasn't happy with 2021 software it sucked. More difficult to maneuver.
Date published: 2022-05-06
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax has an easy, smooth-running process. I didn't know hot to load documents and had to have someone help me, but Ralph at TurboTax was patient and answered all my questions. He did a fantastic job.
Date published: 2022-05-06
Rated 5 out of 5 by from Great experience Had a great experience and it was very easy to use. The tax prep Marion was awesome and was very knowledgeable
Date published: 2022-05-06
All TurboTax® Offerings Reviews - Page 6842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wonderful tax expert Juan was very quick to file my taxes for me this year. He was very thorough with his questions and messaged me daily if i missed anything or had any questions for him .
Date published: 2022-05-06
Rated 2 out of 5 by from It’s super annoying Didn’t tell me I didn’t actually file my taxes yet and now I’m being penalized
Date published: 2022-05-06
Rated 4 out of 5 by from Turbo Tax Rating It wasn't as fast as last year. I didn't get replies to my messages for a week. Other than that, it went well.
Date published: 2022-05-06
Rated 5 out of 5 by from TurboTax is awesome and convenient Not too complicated excellent customer service I'll use this app all the time.
Date published: 2022-05-06
Rated 5 out of 5 by from My expierence. I have been using TurboTax for years. I do not rush my taxes so sometimes its a hassle dealing with me filing late. Because of my job hours and schedule it is very hard for me to communicate with the tax representative because I work 12-14 hours and at night. I always pay for full service because I rarely have time. Takisha took absolutely wonderful care of me and most of all I admire her patience because I know I was a pain to deal with this time around. I am happy with the service she and TurboTax has provided me.
Date published: 2022-05-06
Rated 5 out of 5 by from Turbo Full service SE return i wasn't completely satisfied this time around.. process was very convoluted this time around
Date published: 2022-05-06
Rated 5 out of 5 by from Great Very Easy to use for anybody to use them served it's great
Date published: 2022-05-06
Rated 3 out of 5 by from Premier Edition 2021 sucked I wasn't happy with 2021 software it sucked. More difficult to maneuver.
Date published: 2022-05-06
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax has an easy, smooth-running process. I didn't know hot to load documents and had to have someone help me, but Ralph at TurboTax was patient and answered all my questions. He did a fantastic job.
Date published: 2022-05-06
Rated 5 out of 5 by from Great experience Had a great experience and it was very easy to use. The tax prep Marion was awesome and was very knowledgeable
Date published: 2022-05-06
All TurboTax® Offerings Reviews - Page 6842