TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to use and user friendly Easy. Easy. Easy. Easy. Easy. Easy. Easy. Easy. Easy.
Date published: 2021-03-11
Rated 4 out of 5 by from The software is great... The tech support is BAD It took me 2 days to access the software, we even purchased a new windows based computer because mac was not supported. We were unable to open the download and the tech support was horrendous... No help at all. We eventually had to go to our parents house to use their computer. The software was excellent. The only thing I wish it had was a calculator at the top to understand more on how our expenses and depreciation was effecting our profit and taxable income.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Task HELPS My file got rejected. I have zero clue what I'm doing with my taxes, and I mean zero. Sherita helped me through the whole process and was extremely helpful.
Date published: 2021-03-11
Rated 5 out of 5 by from good pretty easy, good computer software. online help was helkpful
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax was wonderful Easy to use. Clear directions and help features. Will use again
Date published: 2021-03-11
Rated 5 out of 5 by from Program was excellent had Program was excellent, had a transmission error on Fed return and program walked me right through the repair and retransmission
Date published: 2021-03-11
Rated 2 out of 5 by from Not impressed There is often too much information that is not applicable and sometimes it would be helpful to just speak to someone and ask them if I followed the correct prompts, but you have to pay extra on top of all the other fees. I would rather just sit down with someone next year and explain everything and pay them to do it and know it is correct.
Date published: 2021-03-11
Rated 4 out of 5 by from Was very good It was good, took a while to figure a few things out but very helpful
Date published: 2021-03-11
Rated 5 out of 5 by from TurboxTax is fantastic! Importing last year's return is a big time saver. Efficient software.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo tax review The program gave me some trouble. The helper was awesome.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6837
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use and user friendly Easy. Easy. Easy. Easy. Easy. Easy. Easy. Easy. Easy.
Date published: 2021-03-11
Rated 4 out of 5 by from The software is great... The tech support is BAD It took me 2 days to access the software, we even purchased a new windows based computer because mac was not supported. We were unable to open the download and the tech support was horrendous... No help at all. We eventually had to go to our parents house to use their computer. The software was excellent. The only thing I wish it had was a calculator at the top to understand more on how our expenses and depreciation was effecting our profit and taxable income.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Task HELPS My file got rejected. I have zero clue what I'm doing with my taxes, and I mean zero. Sherita helped me through the whole process and was extremely helpful.
Date published: 2021-03-11
Rated 5 out of 5 by from good pretty easy, good computer software. online help was helkpful
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax was wonderful Easy to use. Clear directions and help features. Will use again
Date published: 2021-03-11
Rated 5 out of 5 by from Program was excellent had Program was excellent, had a transmission error on Fed return and program walked me right through the repair and retransmission
Date published: 2021-03-11
Rated 2 out of 5 by from Not impressed There is often too much information that is not applicable and sometimes it would be helpful to just speak to someone and ask them if I followed the correct prompts, but you have to pay extra on top of all the other fees. I would rather just sit down with someone next year and explain everything and pay them to do it and know it is correct.
Date published: 2021-03-11
Rated 4 out of 5 by from Was very good It was good, took a while to figure a few things out but very helpful
Date published: 2021-03-11
Rated 5 out of 5 by from TurboxTax is fantastic! Importing last year's return is a big time saver. Efficient software.
Date published: 2021-03-11
Rated 4 out of 5 by from Turbo tax review The program gave me some trouble. The helper was awesome.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 6837