TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from still can't efile - errors that don't exist still can't efile - errors that don't exist !!!!!!
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax Deluxe is great! TurboTax Deluxe eases my mind about filing taxes. It's easy to use, understand and it walks you thru everything. I have been using TurboTax for 20 years.
Date published: 2021-03-13
Rated 5 out of 5 by from greattt this was a great thinggg period. this was way easier and cheaper
Date published: 2021-03-13
Rated 4 out of 5 by from TurboTax is pretty good My only complaint is it was not disclosed that there is a $40 fee for paying with my tax refund UNTIL I clicked the button. I think that should be disclosed up front.
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome This is my first time using TurboTax, It was easy to use and understand! It was just great!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbotax is Slick Smooth process. Did not take long to file. Mistakes were easy to correct.
Date published: 2021-03-13
Rated 1 out of 5 by from 2020 was nightmare for me this was a terrible experience. my corporate return was not located in your system. when i used my ID and password it said not right so i changed the PW which set up new account..from then on my email was with teh new account and even after 4 hours with two different people i had to just DOWNLOAD a new 1120 package and start 2020 without my 2019 data. Next year i hope will be better. Last year and 2018 were fine. i hope my 1040 is smoother.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy User Interface and excellent Guidance It was my second consecutive year , The features to directly import tax documents from financial /brokerage accounts is hassle free. Easy user Interface and excellent support speaking to the Agents
Date published: 2021-03-13
Rated 4 out of 5 by from Turbotax 2020 not as user friendly as previous yea This years edition will not run on my older MAC desktop. Difficult to move to newer platform to keep and compare previous returns
Date published: 2021-03-13
Rated 5 out of 5 by from The help I got was great .The expert went right to the problem and got it straightened out in short order Still seems like TT is not very intuitive. it would have been nice if it would have reminder me of the product I used last year. also navigating to forms was impossible.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6833
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from still can't efile - errors that don't exist still can't efile - errors that don't exist !!!!!!
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax Deluxe is great! TurboTax Deluxe eases my mind about filing taxes. It's easy to use, understand and it walks you thru everything. I have been using TurboTax for 20 years.
Date published: 2021-03-13
Rated 5 out of 5 by from greattt this was a great thinggg period. this was way easier and cheaper
Date published: 2021-03-13
Rated 4 out of 5 by from TurboTax is pretty good My only complaint is it was not disclosed that there is a $40 fee for paying with my tax refund UNTIL I clicked the button. I think that should be disclosed up front.
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome This is my first time using TurboTax, It was easy to use and understand! It was just great!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbotax is Slick Smooth process. Did not take long to file. Mistakes were easy to correct.
Date published: 2021-03-13
Rated 1 out of 5 by from 2020 was nightmare for me this was a terrible experience. my corporate return was not located in your system. when i used my ID and password it said not right so i changed the PW which set up new account..from then on my email was with teh new account and even after 4 hours with two different people i had to just DOWNLOAD a new 1120 package and start 2020 without my 2019 data. Next year i hope will be better. Last year and 2018 were fine. i hope my 1040 is smoother.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy User Interface and excellent Guidance It was my second consecutive year , The features to directly import tax documents from financial /brokerage accounts is hassle free. Easy user Interface and excellent support speaking to the Agents
Date published: 2021-03-13
Rated 4 out of 5 by from Turbotax 2020 not as user friendly as previous yea This years edition will not run on my older MAC desktop. Difficult to move to newer platform to keep and compare previous returns
Date published: 2021-03-13
Rated 5 out of 5 by from The help I got was great .The expert went right to the problem and got it straightened out in short order Still seems like TT is not very intuitive. it would have been nice if it would have reminder me of the product I used last year. also navigating to forms was impossible.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6833