TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Ok for simple case Turbotax is ok for filing individual tax return if the situation is not too complicated. For business tax return the product is lacking. It does not cover all that is needed. It does not provide enough guidance. Also the software has a lot of bugs. It will be still better to find a real tax professional to help on business tax.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to understand Turbo Tax is a great product. It's easy to understand and guides you thru the steps smoothly. I've been using it for many years!
Date published: 2021-04-12
Rated 5 out of 5 by from Another good year with TurboTax! We actually tried a couple of other online tax preparation websites but eventually returned to TurboTax to complete our filing. It asks the questions in a simple to understand way and always has answers to help us get through the more difficult answers. We have used TurboTax for a few years and will continue to do so. No more checking out other ways to prepare our taxes. Thanks.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is very helpful! This is my first time filing my taxes (I.e. I was claimed as a dependent prior), and TurboTax gave me all of the resources I needed to be successful. I saw the full value in anything I needed to pay for, and I love the options it gives you for payment and debiting if you owe anything. The Live Agent feature was INCREDIBLY helpful since I had to file between two states, which can get very confusing. Overall, the resources really made things much clearer for me. I highly recommend!
Date published: 2021-04-12
Rated 4 out of 5 by from Forced to goto Windows 10 :( Turbo Tax should've worked with Windows 7. Stop trying to force everyone to upgrade.
Date published: 2021-04-12
Rated 5 out of 5 by from I love turbotax!!! I love the way turbotax figures everything out for me!! When I had a question I was able to use livechat and Dawn help me and answered all my questions.
Date published: 2021-04-12
Rated 5 out of 5 by from Love the easy format I love the easy format. For someone like me, who doesn't get computers totally, it's a blessing. Thank you Turbo Tax
Date published: 2021-04-12
Rated 5 out of 5 by from pretty easy process. tax consultant was great. easy process. sometimes got in a loop that was frustrating. my live tax expert was very knowledgeable. will use turbotax again next year.
Date published: 2021-04-12
Rated 5 out of 5 by from I have always used Turbo tax for many years O I have always used Turbo Tax for many years, so obviously I think it is an excellent product.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use Easy to use and explains what each questions is asking in detail
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 6832
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Ok for simple case Turbotax is ok for filing individual tax return if the situation is not too complicated. For business tax return the product is lacking. It does not cover all that is needed. It does not provide enough guidance. Also the software has a lot of bugs. It will be still better to find a real tax professional to help on business tax.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to understand Turbo Tax is a great product. It's easy to understand and guides you thru the steps smoothly. I've been using it for many years!
Date published: 2021-04-12
Rated 5 out of 5 by from Another good year with TurboTax! We actually tried a couple of other online tax preparation websites but eventually returned to TurboTax to complete our filing. It asks the questions in a simple to understand way and always has answers to help us get through the more difficult answers. We have used TurboTax for a few years and will continue to do so. No more checking out other ways to prepare our taxes. Thanks.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is very helpful! This is my first time filing my taxes (I.e. I was claimed as a dependent prior), and TurboTax gave me all of the resources I needed to be successful. I saw the full value in anything I needed to pay for, and I love the options it gives you for payment and debiting if you owe anything. The Live Agent feature was INCREDIBLY helpful since I had to file between two states, which can get very confusing. Overall, the resources really made things much clearer for me. I highly recommend!
Date published: 2021-04-12
Rated 4 out of 5 by from Forced to goto Windows 10 :( Turbo Tax should've worked with Windows 7. Stop trying to force everyone to upgrade.
Date published: 2021-04-12
Rated 5 out of 5 by from I love turbotax!!! I love the way turbotax figures everything out for me!! When I had a question I was able to use livechat and Dawn help me and answered all my questions.
Date published: 2021-04-12
Rated 5 out of 5 by from Love the easy format I love the easy format. For someone like me, who doesn't get computers totally, it's a blessing. Thank you Turbo Tax
Date published: 2021-04-12
Rated 5 out of 5 by from pretty easy process. tax consultant was great. easy process. sometimes got in a loop that was frustrating. my live tax expert was very knowledgeable. will use turbotax again next year.
Date published: 2021-04-12
Rated 5 out of 5 by from I have always used Turbo tax for many years O I have always used Turbo Tax for many years, so obviously I think it is an excellent product.
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use Easy to use and explains what each questions is asking in detail
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 6832