TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
CommunityName is Jeff1979 from
Kansas State tax filing
Page titled, "Part-Year and Nonresident Modifications" ..is extremely confusing. Please find a different way to present needed data entry to be more clear. Suggest using services of a Human Factors Engineer to "reimagine" this page, taking a fundamentally different approach
Date published: 2022-10-15
Rated 5 out of 5 by
vcperks from
Love using Turbo Tax
She did so great, made a frustrating process stressless
Date published: 2022-10-15
Rated 3 out of 5 by
Darn97 from
TurboTax getting bigger, getting more disappointin
TurboTax has been my go to tax program for decades. Every year there is one place on my return (that place varies by year) that TurboTax chokes. THE HELP IS GETTING WORSE AND WORSE. Can't find the traceability to my transactions in many cases and cannot find help on the subject. This year included issues with Schedule E, irregular income, and including my prepayment. Really? Turns out to fix the prepayment mishap, had to delete it, save, then reenter it. Just so you know...
Date published: 2022-10-15
Rated 5 out of 5 by
taxie1444 from
i love turbo tax
Online help repressive was great. i like that i can use the turbotax app on my phone
Date published: 2022-10-15
Rated 4 out of 5 by
R Shen from
Turbo Tax is good.
Turbo Tax is good and easy to use. However Sometimes it asked some questions which is not related my tax situation (Which bothered somewhat because I don't understand those terms)
Date published: 2022-10-15
Rated 5 out of 5 by
Jake MMMMM from
Turbo Tax is great!
Great and easy! My process was smooth and the expert was very easy to work with.
Date published: 2022-10-15
Rated 5 out of 5 by
EECOL from
I'VE USED TURBOTAX FOR YEARS
I'VE USED TURBOTAX FOR YEARS & PLAN TO CONTINUE TO USE IT WELL INTO THE FUTURE. IT MAKES DOING MY TAXES QUICK & EASY.
Date published: 2022-10-15
Rated 3 out of 5 by
ken1968 from
it did the job
it was easy, did the job, i owed but at least it was filed
Date published: 2022-10-15
Rated 2 out of 5 by
DSRr from
Instruction are poor
Turbo Tax relies on ordinary people who use or may not use Turbo Tax to respond to questions you may have about how to use the program. For example, my filing status changed from MFS to MFJ and I am unsure of what AGI to use for electronic filing. TT has no guidance on this and two different users offered two different answers to me question.
Date published: 2022-10-15
Rated 5 out of 5 by
Marlyncia from
TurboTax is easy to use and helpful
My tax expert John was patient and very helpful while filing my taxes. It was easy to upload my information and use the software online to share with him. He is very knowledgeable and completed my taxes over the phone. I recommend using TurboTax, and will use it next year as well.
All TurboTax® Offerings Reviews - Page 6829
Date published: 2022-10-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
CommunityName is Jeff1979 from
Kansas State tax filing
Page titled, "Part-Year and Nonresident Modifications" ..is extremely confusing. Please find a different way to present needed data entry to be more clear. Suggest using services of a Human Factors Engineer to "reimagine" this page, taking a fundamentally different approach
Date published: 2022-10-15
Rated 5 out of 5 by
vcperks from
Love using Turbo Tax
She did so great, made a frustrating process stressless
Date published: 2022-10-15
Rated 3 out of 5 by
Darn97 from
TurboTax getting bigger, getting more disappointin
TurboTax has been my go to tax program for decades. Every year there is one place on my return (that place varies by year) that TurboTax chokes. THE HELP IS GETTING WORSE AND WORSE. Can't find the traceability to my transactions in many cases and cannot find help on the subject. This year included issues with Schedule E, irregular income, and including my prepayment. Really? Turns out to fix the prepayment mishap, had to delete it, save, then reenter it. Just so you know...
Date published: 2022-10-15
Rated 5 out of 5 by
taxie1444 from
i love turbo tax
Online help repressive was great. i like that i can use the turbotax app on my phone
Date published: 2022-10-15
Rated 4 out of 5 by
R Shen from
Turbo Tax is good.
Turbo Tax is good and easy to use. However Sometimes it asked some questions which is not related my tax situation (Which bothered somewhat because I don't understand those terms)
Date published: 2022-10-15
Rated 5 out of 5 by
Jake MMMMM from
Turbo Tax is great!
Great and easy! My process was smooth and the expert was very easy to work with.
Date published: 2022-10-15
Rated 5 out of 5 by
EECOL from
I'VE USED TURBOTAX FOR YEARS
I'VE USED TURBOTAX FOR YEARS & PLAN TO CONTINUE TO USE IT WELL INTO THE FUTURE. IT MAKES DOING MY TAXES QUICK & EASY.
Date published: 2022-10-15
Rated 3 out of 5 by
ken1968 from
it did the job
it was easy, did the job, i owed but at least it was filed
Date published: 2022-10-15
Rated 2 out of 5 by
DSRr from
Instruction are poor
Turbo Tax relies on ordinary people who use or may not use Turbo Tax to respond to questions you may have about how to use the program. For example, my filing status changed from MFS to MFJ and I am unsure of what AGI to use for electronic filing. TT has no guidance on this and two different users offered two different answers to me question.
Date published: 2022-10-15
Rated 5 out of 5 by
Marlyncia from
TurboTax is easy to use and helpful
My tax expert John was patient and very helpful while filing my taxes. It was easy to upload my information and use the software online to share with him. He is very knowledgeable and completed my taxes over the phone. I recommend using TurboTax, and will use it next year as well.
All TurboTax® Offerings Reviews - Page 6829
Date published: 2022-10-15