TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 5 out of 5 by from Turbo Tax Makes Life Easier The agents I chatted with were very helpful with all my questions. I love the ease of going through step by step although I choose to enter my own data.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use. And gets you the maximum returns!!
Date published: 2021-03-13
Rated 5 out of 5 by from Outstanding. Very good. She was very outstanding and explaining to me the process.
Date published: 2021-03-13
Rated 5 out of 5 by from very thorough Enjoyed using it. very happy with the results. very clear to understand
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is very good. I did not have to call anyone this year as I am past a pretty steep learning curve from last year. Last year it took forever for me to connent with some on-line help. I suggest you set up appointment calls with email notification. Also, when I bought the 2020 Turbo Tax after being solicited/prompted on-line as a former customer, I assumed I would be given the best price since I was a returning purchaser. The next week I saw the same product at Sam's for nearly $100 less. I felt pretty foolish. Why should I buy in response to your on-line/email solicitations?
Date published: 2021-03-13
Rated 3 out of 5 by from Too much on line needed Generally easy to use unless you don't have unlimited internet. How many times does it need to update? I'd like to work off line, too.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is Great! Most of my experience was great. A couple of items I had to use the customer support. Probably because of my age, a little is confusing, but I muddled through. Thanks!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is cool It’s cool I like it a lot it’s a good app to use l
Date published: 2021-03-13
Rated 5 out of 5 by from easy simple, an easy, good to learn. Free. Anyone can do it.
Date published: 2021-03-13
Rated 5 out of 5 by from great very easy to use and is also user friendly i highly suggest
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6827
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Makes Life Easier The agents I chatted with were very helpful with all my questions. I love the ease of going through step by step although I choose to enter my own data.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use. And gets you the maximum returns!!
Date published: 2021-03-13
Rated 5 out of 5 by from Outstanding. Very good. She was very outstanding and explaining to me the process.
Date published: 2021-03-13
Rated 5 out of 5 by from very thorough Enjoyed using it. very happy with the results. very clear to understand
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is very good. I did not have to call anyone this year as I am past a pretty steep learning curve from last year. Last year it took forever for me to connent with some on-line help. I suggest you set up appointment calls with email notification. Also, when I bought the 2020 Turbo Tax after being solicited/prompted on-line as a former customer, I assumed I would be given the best price since I was a returning purchaser. The next week I saw the same product at Sam's for nearly $100 less. I felt pretty foolish. Why should I buy in response to your on-line/email solicitations?
Date published: 2021-03-13
Rated 3 out of 5 by from Too much on line needed Generally easy to use unless you don't have unlimited internet. How many times does it need to update? I'd like to work off line, too.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax is Great! Most of my experience was great. A couple of items I had to use the customer support. Probably because of my age, a little is confusing, but I muddled through. Thanks!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is cool It’s cool I like it a lot it’s a good app to use l
Date published: 2021-03-13
Rated 5 out of 5 by from easy simple, an easy, good to learn. Free. Anyone can do it.
Date published: 2021-03-13
Rated 5 out of 5 by from great very easy to use and is also user friendly i highly suggest
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6827