TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to use Easy to use. Recommend to all my family and friends.
Date published: 2021-03-13
Rated 1 out of 5 by from TurboTax is essential to me. The program seems to get more complicated each year. In the beginning of the program it as if I want to download 1099's etc. It did not work. Later in tax program it asks if I want to download income, etc. This time it worked. Some times the words are too much jargon, more plain talk would help. To clarify - I hold a PhD in BA with an acct major. I get some phone calls from friends and relatives regarding something about their tax returns. Usually the issue is resolved when I explain how/where to enter something.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is pretty awesome! Filing with turbo tax was super fast and easy. Didn’t stress on bit!
Date published: 2021-03-13
Rated 5 out of 5 by from Helps me everytime! Love TurboTax, helps keep uncle Sams commie hands off money I earned.
Date published: 2021-03-13
Rated 5 out of 5 by from Thanks TurboTax! TurboTax made filing my taxes an easy and painless experience.
Date published: 2021-03-13
Rated 5 out of 5 by from Efficient and User friendly. I've been using Turbotax for 3 years and its been easy to use since I first started. While I know what I'm doing its definitely worth asking for help with one of their experts if you need help understanding anything. Overall I've had a pleasant experience with using the free tool and would highly recommend anyone to use it.
Date published: 2021-03-13
Rated 4 out of 5 by from SOME PARTS ARE NOT ACCURATE I E-FILED MY STATE. TOOK AN HOUR TO GET TURBO TAX TO PROCESS. MADE ABOUT 4 ATTEMPTS BEFORE IT WOULD WORK. ON FIRST SCREEN, IT STATED COST WOULD BE $20. WHEN IT FINALLY WENT THROUGH, I WAS CHARGED $25
Date published: 2021-03-13
Rated 4 out of 5 by from TurboTax Additional Fee I have used TurboTax for years, truly the only fault I find is the ridiculous fees charged to file Pennsylvania State Return, I refuse to pay it and paper file by mail.
Date published: 2021-03-13
Rated 3 out of 5 by from Not enough Guidance on Covid-19 Grants/Loans There was no guidance on how to handle PPP loans/EIDL grants/etc... so I had to spend a lot of time researching these things outside of the program.
Date published: 2021-03-13
Rated 4 out of 5 by from Quick and easy Easy to file, do return, if any questions, help is there is needed
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6822
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Easy to use. Recommend to all my family and friends.
Date published: 2021-03-13
Rated 1 out of 5 by from TurboTax is essential to me. The program seems to get more complicated each year. In the beginning of the program it as if I want to download 1099's etc. It did not work. Later in tax program it asks if I want to download income, etc. This time it worked. Some times the words are too much jargon, more plain talk would help. To clarify - I hold a PhD in BA with an acct major. I get some phone calls from friends and relatives regarding something about their tax returns. Usually the issue is resolved when I explain how/where to enter something.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is pretty awesome! Filing with turbo tax was super fast and easy. Didn’t stress on bit!
Date published: 2021-03-13
Rated 5 out of 5 by from Helps me everytime! Love TurboTax, helps keep uncle Sams commie hands off money I earned.
Date published: 2021-03-13
Rated 5 out of 5 by from Thanks TurboTax! TurboTax made filing my taxes an easy and painless experience.
Date published: 2021-03-13
Rated 5 out of 5 by from Efficient and User friendly. I've been using Turbotax for 3 years and its been easy to use since I first started. While I know what I'm doing its definitely worth asking for help with one of their experts if you need help understanding anything. Overall I've had a pleasant experience with using the free tool and would highly recommend anyone to use it.
Date published: 2021-03-13
Rated 4 out of 5 by from SOME PARTS ARE NOT ACCURATE I E-FILED MY STATE. TOOK AN HOUR TO GET TURBO TAX TO PROCESS. MADE ABOUT 4 ATTEMPTS BEFORE IT WOULD WORK. ON FIRST SCREEN, IT STATED COST WOULD BE $20. WHEN IT FINALLY WENT THROUGH, I WAS CHARGED $25
Date published: 2021-03-13
Rated 4 out of 5 by from TurboTax Additional Fee I have used TurboTax for years, truly the only fault I find is the ridiculous fees charged to file Pennsylvania State Return, I refuse to pay it and paper file by mail.
Date published: 2021-03-13
Rated 3 out of 5 by from Not enough Guidance on Covid-19 Grants/Loans There was no guidance on how to handle PPP loans/EIDL grants/etc... so I had to spend a lot of time researching these things outside of the program.
Date published: 2021-03-13
Rated 4 out of 5 by from Quick and easy Easy to file, do return, if any questions, help is there is needed
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6822