TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Salsadr from
Fast and Easy
Very helpful answers and fast. I made a mistake and turbo tax caught it fast. I was able to fix it no problem.
Date published: 2022-04-13
Rated 5 out of 5 by
Oma G from
Easy to use
Easy to use by someone who is not a tax expert. Very good.
Date published: 2022-04-13
Rated 4 out of 5 by
b591 from
pretty goog
i only got stuck a few times other than that pretty easy
Date published: 2022-04-13
Rated 5 out of 5 by
JDR69 from
TurboTax is thorough and simple at the same time
It takes a little patience to navigate through each section, but that is just because it is thorough. Overall TurboTax is very intuitive, easy to use, and thorough all at the same time.
Date published: 2022-04-13
Rated 5 out of 5 by
turbotaxbiggestfan from
TurboTax Rocks
Even just the free version of TurboTax is worlds of help for a young adult like me. This is seriously a life saver. TurboTax makes everything sooo quick and easy. LOML <3
Date published: 2022-04-13
Rated 2 out of 5 by
Nosolution from
Cannot import Charles Schwab tax forms
I have been using Turbotax for over 10 years. Your product used to be excellent but this year a lot of people had problem to import Charles Schwab's tax forms with Desktop version. You could check Support Forum, people started to complain this problem since Feb 18th, but there is no workable solution. The solution from Your Support is to enter manually or to blame Charles Schwab. I even installed the update on April 12 and tried again, but it is still displayed BLANK login screen. It looks like the product is NOT compatible with Window 11. Couldn't your development team get the problem fixed????
Date published: 2022-04-13
Rated 1 out of 5 by
Over_it_in_2022 from
Messed up again this year
Turbo Tax made a mistake on my return resulting in my owing $9k. It took me over 5 hours to find the mistake. I called the customer support # listed for Turbo Tax but it is an automated line that gives you only a few options -- none of them helpful for my case. Then it hangs up on you. No option to speak to someone live. Have had issues with Turbo Tax since filing in 2018. It used to be a good product. Will most likely go a different route next year. Was using the desktop MAC version. Maybe online version is better.
Date published: 2022-04-13
Rated 5 out of 5 by
Cora61 from
Taxes are that bad with turbotax!
First time doing taxes on our own since my husband retired. Using turbotax format was user friendly with on the side support. (Both chat and by phone)
Date published: 2022-04-13
Rated 5 out of 5 by
Lino2022 from
Easy to use
Very user-friendly and easy to use. I will strongly recommend.
Date published: 2022-04-13
Rated 2 out of 5 by
112233441122xxxxxx from
Same glitch every year for military retirement
You can not edit forms easily, as noted above, format is just OK.
All TurboTax® Offerings Reviews - Page 6822
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Salsadr from
Fast and Easy
Very helpful answers and fast. I made a mistake and turbo tax caught it fast. I was able to fix it no problem.
Date published: 2022-04-13
Rated 5 out of 5 by
Oma G from
Easy to use
Easy to use by someone who is not a tax expert. Very good.
Date published: 2022-04-13
Rated 4 out of 5 by
b591 from
pretty goog
i only got stuck a few times other than that pretty easy
Date published: 2022-04-13
Rated 5 out of 5 by
JDR69 from
TurboTax is thorough and simple at the same time
It takes a little patience to navigate through each section, but that is just because it is thorough. Overall TurboTax is very intuitive, easy to use, and thorough all at the same time.
Date published: 2022-04-13
Rated 5 out of 5 by
turbotaxbiggestfan from
TurboTax Rocks
Even just the free version of TurboTax is worlds of help for a young adult like me. This is seriously a life saver. TurboTax makes everything sooo quick and easy. LOML <3
Date published: 2022-04-13
Rated 2 out of 5 by
Nosolution from
Cannot import Charles Schwab tax forms
I have been using Turbotax for over 10 years. Your product used to be excellent but this year a lot of people had problem to import Charles Schwab's tax forms with Desktop version. You could check Support Forum, people started to complain this problem since Feb 18th, but there is no workable solution. The solution from Your Support is to enter manually or to blame Charles Schwab. I even installed the update on April 12 and tried again, but it is still displayed BLANK login screen. It looks like the product is NOT compatible with Window 11. Couldn't your development team get the problem fixed????
Date published: 2022-04-13
Rated 1 out of 5 by
Over_it_in_2022 from
Messed up again this year
Turbo Tax made a mistake on my return resulting in my owing $9k. It took me over 5 hours to find the mistake. I called the customer support # listed for Turbo Tax but it is an automated line that gives you only a few options -- none of them helpful for my case. Then it hangs up on you. No option to speak to someone live. Have had issues with Turbo Tax since filing in 2018. It used to be a good product. Will most likely go a different route next year. Was using the desktop MAC version. Maybe online version is better.
Date published: 2022-04-13
Rated 5 out of 5 by
Cora61 from
Taxes are that bad with turbotax!
First time doing taxes on our own since my husband retired. Using turbotax format was user friendly with on the side support. (Both chat and by phone)
Date published: 2022-04-13
Rated 5 out of 5 by
Lino2022 from
Easy to use
Very user-friendly and easy to use. I will strongly recommend.
Date published: 2022-04-13
Rated 2 out of 5 by
112233441122xxxxxx from
Same glitch every year for military retirement
You can not edit forms easily, as noted above, format is just OK.
All TurboTax® Offerings Reviews - Page 6822
Date published: 2022-04-13