TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I LOVE Turbo Tax, 3rd year in a row and I am HAPPY Vickie was absolutely amazing and helped me identify some areas that I found difficult to navigate through. I am so grateful for her help and her professional Experience.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use It gave direct instructions to file taxes. I will continue to use TurboTax
Date published: 2022-04-18
Rated 5 out of 5 by from Simple and easy to muse Simply and very easy to use. Step by step process helped a lot.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax 2021 Turbo Tax provides the tax information needed to determine what you can or cannot do in preparing your taxes. The answered questions are also great because it answers your question but other question answered helps to add additional understanding of the tax matter.
Date published: 2022-04-18
Rated 4 out of 5 by from The tax preparation sections are good, but........ I have used TT for over 30 years. The tax preparation programs have always been excellent and easy to use and have covered all of my tax subjects. The actual filing of the returns, however, has become more cumbersome, beauracratic, and expensive. This is unnecessary in my opinion, it is annoying, and adds to what has now become an expensive tax program to begin with. TT can do better and be more customer friendly, especially for those of us who have been customers for decades.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome! TurboTax runs you right through everything you need to do. If there's a problem it'll correct it.simple and easy guaranteed results.
Date published: 2022-04-18
Rated 1 out of 5 by from The information they want is insane I am required to write a review to file for my taxes! That is ridiculous
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax and Support Team Were Awesome! I have been using Turbo Tax for many years and I have been extremely helpful. This year I had to use a Live Expert and they quickly resolved my concern and were a tremendous help!
Date published: 2022-04-18
Rated 2 out of 5 by from Turbo tax - Not the experience you want Turbotax owner put very little effort to improve the product. The same screens with very small letters, with very little support
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo Tax was just ok this year I have used Turbo Tax for several years without any problems. This year there I encounter problems (1) I have no qualifying children but was continually asked to complete form 8812 and received EIC. ?????????
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 683
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I LOVE Turbo Tax, 3rd year in a row and I am HAPPY Vickie was absolutely amazing and helped me identify some areas that I found difficult to navigate through. I am so grateful for her help and her professional Experience.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use It gave direct instructions to file taxes. I will continue to use TurboTax
Date published: 2022-04-18
Rated 5 out of 5 by from Simple and easy to muse Simply and very easy to use. Step by step process helped a lot.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax 2021 Turbo Tax provides the tax information needed to determine what you can or cannot do in preparing your taxes. The answered questions are also great because it answers your question but other question answered helps to add additional understanding of the tax matter.
Date published: 2022-04-18
Rated 4 out of 5 by from The tax preparation sections are good, but........ I have used TT for over 30 years. The tax preparation programs have always been excellent and easy to use and have covered all of my tax subjects. The actual filing of the returns, however, has become more cumbersome, beauracratic, and expensive. This is unnecessary in my opinion, it is annoying, and adds to what has now become an expensive tax program to begin with. TT can do better and be more customer friendly, especially for those of us who have been customers for decades.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is awesome! TurboTax runs you right through everything you need to do. If there's a problem it'll correct it.simple and easy guaranteed results.
Date published: 2022-04-18
Rated 1 out of 5 by from The information they want is insane I am required to write a review to file for my taxes! That is ridiculous
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax and Support Team Were Awesome! I have been using Turbo Tax for many years and I have been extremely helpful. This year I had to use a Live Expert and they quickly resolved my concern and were a tremendous help!
Date published: 2022-04-18
Rated 2 out of 5 by from Turbo tax - Not the experience you want Turbotax owner put very little effort to improve the product. The same screens with very small letters, with very little support
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo Tax was just ok this year I have used Turbo Tax for several years without any problems. This year there I encounter problems (1) I have no qualifying children but was continually asked to complete form 8812 and received EIC. ?????????
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 683