TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Does not cater well to foreign residents Product does not cater well for foreign residents. Address and zip codes that foreign companies and residents do not have end with errors in the system. Importing foreign address from other service accounts as promoted by TurboTax ends with mis-filled forms.
Date published: 2022-04-10
Rated 4 out of 5 by from A little confusing with the K1 investments I had an question about why the K1 balance was showing $0 but was incorporated with the other investments that gave 1099. Audrey gave a logical explanation and made me comfortable enough to file.
Date published: 2022-04-10
Rated 4 out of 5 by from It was good It was easy to load all the documents. Have them do all the taxes was great
Date published: 2022-04-10
Rated 5 out of 5 by from Great for first timers TurboTax has an answer for all of your questions every step of the way. It was worth paying for the Deluxe version. I feel confident all my information was filed correctly!
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is a huge money saver We used to pay over $700 for professional tax preparation for our personal and business taxes. Now we pay less than $200 for everything. Thank you Turbo Tax!
Date published: 2022-04-10
Rated 5 out of 5 by from Great Experience Our tax situation is always complicated, but we always feel comfortable with the results when we file (been using TurboTax for years)
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is good Sometimes question cannot find answers. I have used it so many years, still feel it is not that easy to use and to understand.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is easy Questions make it easy to understand what you need to enter.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax Thank you for allowing me the independence to do my taxes well.
Date published: 2022-04-10
Rated 1 out of 5 by from Troublesome year. I bought the dvd/cd version, which did not transfer last years info over. would not save, would not print without Adobe. Last years did not transfer either...I thought it was user error. Fine print must use on-line software. Tried that, my license # was used, I called thought we had the issue resolved,...nope, Called again, another hour on the phone. I have used Turbo Tax since 2014. Very dissappointed.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 6817
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Does not cater well to foreign residents Product does not cater well for foreign residents. Address and zip codes that foreign companies and residents do not have end with errors in the system. Importing foreign address from other service accounts as promoted by TurboTax ends with mis-filled forms.
Date published: 2022-04-10
Rated 4 out of 5 by from A little confusing with the K1 investments I had an question about why the K1 balance was showing $0 but was incorporated with the other investments that gave 1099. Audrey gave a logical explanation and made me comfortable enough to file.
Date published: 2022-04-10
Rated 4 out of 5 by from It was good It was easy to load all the documents. Have them do all the taxes was great
Date published: 2022-04-10
Rated 5 out of 5 by from Great for first timers TurboTax has an answer for all of your questions every step of the way. It was worth paying for the Deluxe version. I feel confident all my information was filed correctly!
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is a huge money saver We used to pay over $700 for professional tax preparation for our personal and business taxes. Now we pay less than $200 for everything. Thank you Turbo Tax!
Date published: 2022-04-10
Rated 5 out of 5 by from Great Experience Our tax situation is always complicated, but we always feel comfortable with the results when we file (been using TurboTax for years)
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is good Sometimes question cannot find answers. I have used it so many years, still feel it is not that easy to use and to understand.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is easy Questions make it easy to understand what you need to enter.
Date published: 2022-04-10
Rated 4 out of 5 by from Turbo Tax Thank you for allowing me the independence to do my taxes well.
Date published: 2022-04-10
Rated 1 out of 5 by from Troublesome year. I bought the dvd/cd version, which did not transfer last years info over. would not save, would not print without Adobe. Last years did not transfer either...I thought it was user error. Fine print must use on-line software. Tried that, my license # was used, I called thought we had the issue resolved,...nope, Called again, another hour on the phone. I have used Turbo Tax since 2014. Very dissappointed.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 6817