TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a great product I used the free edition and it was seamless and easy to use. I just have income from w2's for type of earning, I'd totally recommend. They save all my info from the year before so it takes me half the time it normally would.
Date published: 2023-01-29
Rated 1 out of 5 by from Turbo tax pushes to pay for unnecessary tools Won’t let me go back to diy if i only have w-2 form
Date published: 2023-01-29
Rated 5 out of 5 by from Great experience! Easy to follow, and helpful info is easy to access. Using Turbo Tax helps alleviate tax prep anxiety.
Date published: 2023-01-29
Rated 5 out of 5 by from Best way to file I like turbo tax and have filed my federal return using turbo tax for 10 years now. My only complaint is that it is too costly.
Date published: 2023-01-29
Rated 4 out of 5 by from It was different this year questions are too confusing this year, live agent wasn't a help.
Date published: 2023-01-29
Rated 5 out of 5 by from OMG Turbo Tax is Amazing I returned to Turbo Tax after 4 yrs of trying out a competitor and was pleasantly surprised at the difference. Turbo Tax was so much smoother to use and it took less time to complete. Q&A had easier to understand responses. Oh, and my refund was even better!
Date published: 2023-01-29
Rated 4 out of 5 by from easy file We've been using TurboTax for several years. Always find easy to follow and such a relief to finish taxes in so little time. Thanks turbotax!
Date published: 2023-01-29
Rated 5 out of 5 by from EASY TO USE Have been using Turbo Tax of over 5 years. They make it easy to do your taxes yourself.
Date published: 2023-01-29
Rated 1 out of 5 by from Awful I was forced to file my state return by mail because TurboTax would not let me continue beyond the question “Credit for income taxes paid to other jurisdictions worksheet”. I did not pay any taxes to another state! There was no help, no answers at all. This is ridiculous
Date published: 2023-01-29
Rated 4 out of 5 by from Very easy and fast. Taxes started and done in one Expert answered all questions. Didn't have to wait on hold, expert just called back if there were any delays. Several technical difficulties but all were resolved.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 682
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a great product I used the free edition and it was seamless and easy to use. I just have income from w2's for type of earning, I'd totally recommend. They save all my info from the year before so it takes me half the time it normally would.
Date published: 2023-01-29
Rated 1 out of 5 by from Turbo tax pushes to pay for unnecessary tools Won’t let me go back to diy if i only have w-2 form
Date published: 2023-01-29
Rated 5 out of 5 by from Great experience! Easy to follow, and helpful info is easy to access. Using Turbo Tax helps alleviate tax prep anxiety.
Date published: 2023-01-29
Rated 5 out of 5 by from Best way to file I like turbo tax and have filed my federal return using turbo tax for 10 years now. My only complaint is that it is too costly.
Date published: 2023-01-29
Rated 4 out of 5 by from It was different this year questions are too confusing this year, live agent wasn't a help.
Date published: 2023-01-29
Rated 5 out of 5 by from OMG Turbo Tax is Amazing I returned to Turbo Tax after 4 yrs of trying out a competitor and was pleasantly surprised at the difference. Turbo Tax was so much smoother to use and it took less time to complete. Q&A had easier to understand responses. Oh, and my refund was even better!
Date published: 2023-01-29
Rated 4 out of 5 by from easy file We've been using TurboTax for several years. Always find easy to follow and such a relief to finish taxes in so little time. Thanks turbotax!
Date published: 2023-01-29
Rated 5 out of 5 by from EASY TO USE Have been using Turbo Tax of over 5 years. They make it easy to do your taxes yourself.
Date published: 2023-01-29
Rated 1 out of 5 by from Awful I was forced to file my state return by mail because TurboTax would not let me continue beyond the question “Credit for income taxes paid to other jurisdictions worksheet”. I did not pay any taxes to another state! There was no help, no answers at all. This is ridiculous
Date published: 2023-01-29
Rated 4 out of 5 by from Very easy and fast. Taxes started and done in one Expert answered all questions. Didn't have to wait on hold, expert just called back if there were any delays. Several technical difficulties but all were resolved.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 682