TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Easy, but deceitive My parents, my brother and myself have used for years. Somehow a Turbo Premium was added to my account. Even in error, it is impossible to remove. Who needs premium on a $70 refund....NO ONE!!
Date published: 2023-04-19
Rated 4 out of 5 by from User Friendly The process was long but well worth it! The customer interface was easy to navigate and understand.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome! My e file was rejected, because I had to include the 2021 1040, line 11 Adjusted gross income (AGI) $125,523. Thank you for allowing me to fix the error!
Date published: 2023-04-19
Rated 5 out of 5 by from easy thank you for such an easy experience. I appreciate the quickness.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome It was fast and easy it was fun would recommend it to anybody
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax has changed for the better I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by from Use it every year! Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
Date published: 2023-04-19
Rated 4 out of 5 by from Problems with Oregon State Tax Return I have used Turbo Tax for several years. It works well for my Federal return. However, it consistently miscalculates my non-resident Oregon tax return, showing that I owe no tax. Oregon recalculates the tax and sends me a refund less what I actually owe. One year I was able to get the Oregon forms on line and file correctly myself. I tried to do that this year, but Oregon has revised their forms and I was unable to find where the problem is. I gave up and went with Turbo Tax even though I know it gives the wrong result.
Date published: 2023-04-19
Rated 5 out of 5 by from great help!!!!!!! turbotax makes it easy!!! I plan on using turbo tax in the future too!
Date published: 2023-04-19
Rated 2 out of 5 by from Using refund to pay for return It did not state I would be charged for using my refund to pay for my return.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 682
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Easy, but deceitive My parents, my brother and myself have used for years. Somehow a Turbo Premium was added to my account. Even in error, it is impossible to remove. Who needs premium on a $70 refund....NO ONE!!
Date published: 2023-04-19
Rated 4 out of 5 by from User Friendly The process was long but well worth it! The customer interface was easy to navigate and understand.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome! My e file was rejected, because I had to include the 2021 1040, line 11 Adjusted gross income (AGI) $125,523. Thank you for allowing me to fix the error!
Date published: 2023-04-19
Rated 5 out of 5 by from easy thank you for such an easy experience. I appreciate the quickness.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome It was fast and easy it was fun would recommend it to anybody
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax has changed for the better I had used TurboTax years ago and there were some hiccups decided to try it again this year and definitely happy with my experience! Thank you for your updates!
Date published: 2023-04-19
Rated 5 out of 5 by from Use it every year! Super easy to use and I can do itin my pajamas! I've always felt like I've gotten the correct refund.
Date published: 2023-04-19
Rated 4 out of 5 by from Problems with Oregon State Tax Return I have used Turbo Tax for several years. It works well for my Federal return. However, it consistently miscalculates my non-resident Oregon tax return, showing that I owe no tax. Oregon recalculates the tax and sends me a refund less what I actually owe. One year I was able to get the Oregon forms on line and file correctly myself. I tried to do that this year, but Oregon has revised their forms and I was unable to find where the problem is. I gave up and went with Turbo Tax even though I know it gives the wrong result.
Date published: 2023-04-19
Rated 5 out of 5 by from great help!!!!!!! turbotax makes it easy!!! I plan on using turbo tax in the future too!
Date published: 2023-04-19
Rated 2 out of 5 by from Using refund to pay for return It did not state I would be charged for using my refund to pay for my return.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 682