TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is great and easy! I feel confident using TurboTax because it asks questions, so I don't need to worry that I've forgotten something. The "search" and then "jump to section" tools are very handy when I need help.
Date published: 2023-04-23
Rated 2 out of 5 by from I somewhat like it for my first time Took me 30 times till I got it right. Without no one helping me
Date published: 2023-04-23
Rated 5 out of 5 by from At ease with turbo tax I love I can chat at anytime during completing my tax form..
Date published: 2023-04-23
Rated 4 out of 5 by from turbo tax good tax service i will use again actually got a refund
Date published: 2023-04-23
Rated 5 out of 5 by from Turbo Tax is very helpful Turbo Tax is convenient and helpful. I think they could do without the $39 refund process fee.
Date published: 2023-04-22
Rated 5 out of 5 by from simple for simple folks very easy to understand and very convenient on many levels
Date published: 2023-04-22
Rated 5 out of 5 by from It is friendlier than I thought it would be. Ha! It was quite painless. I am pleasantly surprised.
Date published: 2023-04-22
Rated 1 out of 5 by from archaic & futile Spent ~5 hours on the phone & had no resolution. Program is not flexible and customer service doesn't know anything-they just google stuff and waste your time, making you do things you have done a dozen times. Been with you for 15+ years-Pathetic...
Date published: 2023-04-22
Rated 1 out of 5 by from 2022 TurboTax is the Worst in Intuit History! I have been using Turbo Tax since the 1990s and it has never crashes. Not until this year. And I get errors for things that are entered correctly. The form shows my name and address in red and will not stop telling my my return has errors. This is the last year I use Intuit! I need a program I can trust. This year TurboTax crashes and shows erroneous errors!
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax Keeps It Simple! I'm always nervous about doing my own taxes. This year I decided to try TurboTax and I cannot believe how user-friendly this program is. I will definitely be recommending this program with others.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 682
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great and easy! I feel confident using TurboTax because it asks questions, so I don't need to worry that I've forgotten something. The "search" and then "jump to section" tools are very handy when I need help.
Date published: 2023-04-23
Rated 2 out of 5 by from I somewhat like it for my first time Took me 30 times till I got it right. Without no one helping me
Date published: 2023-04-23
Rated 5 out of 5 by from At ease with turbo tax I love I can chat at anytime during completing my tax form..
Date published: 2023-04-23
Rated 4 out of 5 by from turbo tax good tax service i will use again actually got a refund
Date published: 2023-04-23
Rated 5 out of 5 by from Turbo Tax is very helpful Turbo Tax is convenient and helpful. I think they could do without the $39 refund process fee.
Date published: 2023-04-22
Rated 5 out of 5 by from simple for simple folks very easy to understand and very convenient on many levels
Date published: 2023-04-22
Rated 5 out of 5 by from It is friendlier than I thought it would be. Ha! It was quite painless. I am pleasantly surprised.
Date published: 2023-04-22
Rated 1 out of 5 by from archaic & futile Spent ~5 hours on the phone & had no resolution. Program is not flexible and customer service doesn't know anything-they just google stuff and waste your time, making you do things you have done a dozen times. Been with you for 15+ years-Pathetic...
Date published: 2023-04-22
Rated 1 out of 5 by from 2022 TurboTax is the Worst in Intuit History! I have been using Turbo Tax since the 1990s and it has never crashes. Not until this year. And I get errors for things that are entered correctly. The form shows my name and address in red and will not stop telling my my return has errors. This is the last year I use Intuit! I need a program I can trust. This year TurboTax crashes and shows erroneous errors!
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax Keeps It Simple! I'm always nervous about doing my own taxes. This year I decided to try TurboTax and I cannot believe how user-friendly this program is. I will definitely be recommending this program with others.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 682