TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Chlo Bo from
Turbo Tax is a great product
I used the free edition and it was seamless and easy to use. I just have income from w2's for type of earning, I'd totally recommend. They save all my info from the year before so it takes me half the time it normally would.
Date published: 2023-01-29
Rated 1 out of 5 by
Bluefin ap from
Turbo tax pushes to pay for unnecessary tools
Won’t let me go back to diy if i only have w-2 form
Date published: 2023-01-29
Rated 5 out of 5 by
Elle9 from
Great experience!
Easy to follow, and helpful info is easy to access. Using Turbo Tax helps alleviate tax prep anxiety.
Date published: 2023-01-29
Rated 5 out of 5 by
Cheapskate in Texas from
Best way to file
I like turbo tax and have filed my federal return using turbo tax for 10 years now. My only complaint is that it is too costly.
Date published: 2023-01-29
Rated 4 out of 5 by
jojo56976 from
It was different this year
questions are too confusing this year, live agent wasn't a help.
Date published: 2023-01-29
Rated 5 out of 5 by
Katymac12 from
OMG Turbo Tax is Amazing
I returned to Turbo Tax after 4 yrs of trying out a competitor and was pleasantly surprised at the difference. Turbo Tax was so much smoother to use and it took less time to complete. Q&A had easier to understand responses. Oh, and my refund was even better!
Date published: 2023-01-29
Rated 4 out of 5 by
NandJtaxes from
easy file
We've been using TurboTax for several years. Always find easy to follow and such a relief to finish taxes in so little time. Thanks turbotax!
Date published: 2023-01-29
Rated 5 out of 5 by
Joanne DG from
EASY TO USE
Have been using Turbo Tax of over 5 years. They make it easy to do your taxes yourself.
Date published: 2023-01-29
Rated 1 out of 5 by
credit for income in anot from
Awful
I was forced to file my state return by mail because TurboTax would not let me continue beyond the question “Credit for income taxes paid to other jurisdictions worksheet”. I did not pay any taxes to another state! There was no help, no answers at all. This is ridiculous
Date published: 2023-01-29
Rated 4 out of 5 by
bryanriv from
Very easy and fast. Taxes started and done in one
Expert answered all questions. Didn't have to wait on hold, expert just called back if there were any delays. Several technical difficulties but all were resolved.
All TurboTax® Offerings Reviews - Page 682
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Chlo Bo from
Turbo Tax is a great product
I used the free edition and it was seamless and easy to use. I just have income from w2's for type of earning, I'd totally recommend. They save all my info from the year before so it takes me half the time it normally would.
Date published: 2023-01-29
Rated 1 out of 5 by
Bluefin ap from
Turbo tax pushes to pay for unnecessary tools
Won’t let me go back to diy if i only have w-2 form
Date published: 2023-01-29
Rated 5 out of 5 by
Elle9 from
Great experience!
Easy to follow, and helpful info is easy to access. Using Turbo Tax helps alleviate tax prep anxiety.
Date published: 2023-01-29
Rated 5 out of 5 by
Cheapskate in Texas from
Best way to file
I like turbo tax and have filed my federal return using turbo tax for 10 years now. My only complaint is that it is too costly.
Date published: 2023-01-29
Rated 4 out of 5 by
jojo56976 from
It was different this year
questions are too confusing this year, live agent wasn't a help.
Date published: 2023-01-29
Rated 5 out of 5 by
Katymac12 from
OMG Turbo Tax is Amazing
I returned to Turbo Tax after 4 yrs of trying out a competitor and was pleasantly surprised at the difference. Turbo Tax was so much smoother to use and it took less time to complete. Q&A had easier to understand responses. Oh, and my refund was even better!
Date published: 2023-01-29
Rated 4 out of 5 by
NandJtaxes from
easy file
We've been using TurboTax for several years. Always find easy to follow and such a relief to finish taxes in so little time. Thanks turbotax!
Date published: 2023-01-29
Rated 5 out of 5 by
Joanne DG from
EASY TO USE
Have been using Turbo Tax of over 5 years. They make it easy to do your taxes yourself.
Date published: 2023-01-29
Rated 1 out of 5 by
credit for income in anot from
Awful
I was forced to file my state return by mail because TurboTax would not let me continue beyond the question “Credit for income taxes paid to other jurisdictions worksheet”. I did not pay any taxes to another state! There was no help, no answers at all. This is ridiculous
Date published: 2023-01-29
Rated 4 out of 5 by
bryanriv from
Very easy and fast. Taxes started and done in one
Expert answered all questions. Didn't have to wait on hold, expert just called back if there were any delays. Several technical difficulties but all were resolved.
All TurboTax® Offerings Reviews - Page 682
Date published: 2023-01-29