TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBO TAX IS GREAT! Turbo tax is very easy to understand and use. I have used this product for 6 years.
Date published: 2022-05-17
Rated 3 out of 5 by from Why change every year I stay with turbo tax every year because everything is stored there and carried forward. However, it seems that they change too many things each year and it causes too much relearning each time. Itemizing deductions is particularly tedious and too many things that are in their cost system.
Date published: 2022-05-17
Rated 5 out of 5 by from Y'all took for ever to help me get my money It's ite took for ever to get my money but It was a easy step tho
Date published: 2022-05-17
Rated 5 out of 5 by from Great! Easy and quick, a little expensive for simple forms but all in good product
Date published: 2022-05-17
Rated 5 out of 5 by from I love turbo tax GREAT!! I love doing my tax great to learn. It’s my second time with Turbo tax and I will return next year. So I say to other always go online to complete you taxes.
Date published: 2022-05-17
Rated 4 out of 5 by from Turbo Tax 2021 They have made some improvements to catch updates prior to transmission. Unlike last year, no upgrades prior to transmission. Owed taxes that expected to receive.
Date published: 2022-05-17
Rated 5 out of 5 by from My fourth year returning!! I have alway had a great expense using TurboTax. The explanations are detailed for an easy understanding of the question.
Date published: 2022-05-17
Rated 5 out of 5 by from Turbo Tax made filing my taxes so easy! Jackie was the first representative with whom I spoke, and she reviewed my documents before signing me up with tax expert Bethanie. Jackie was soooo patient. I had a missing document and had difficulty getting it downloaded. She was completely calm, patient, and very kind and helpful. Kudos to Jackie! Bethanie was equally kind and very knowledgeable. She double checked all entries and was efficient and quick. My taxes were finished in less than an hour. She was professional and personable which made my experience very favorable.
Date published: 2022-05-17
Rated 3 out of 5 by from Not Impressed This is my first year using this software. It was fairly easy to enter the information and the help screens were easy to understand. My disappointment is in the inability to E-File the returns. I had to print and snail mail the returns and with the IRS in disarray opening mail, I was afraid to snail mail anything. They are still working on 2020 mailed returns, it may be a year before they open my returns. So for that reason, I was disappointed in the product.
Date published: 2022-05-17
Rated 5 out of 5 by from It relieved my anxiety Lisa was great and I'd recommend her to anyone in need
Date published: 2022-05-16
All TurboTax® Offerings Reviews - Page 6806
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS GREAT! Turbo tax is very easy to understand and use. I have used this product for 6 years.
Date published: 2022-05-17
Rated 3 out of 5 by from Why change every year I stay with turbo tax every year because everything is stored there and carried forward. However, it seems that they change too many things each year and it causes too much relearning each time. Itemizing deductions is particularly tedious and too many things that are in their cost system.
Date published: 2022-05-17
Rated 5 out of 5 by from Y'all took for ever to help me get my money It's ite took for ever to get my money but It was a easy step tho
Date published: 2022-05-17
Rated 5 out of 5 by from Great! Easy and quick, a little expensive for simple forms but all in good product
Date published: 2022-05-17
Rated 5 out of 5 by from I love turbo tax GREAT!! I love doing my tax great to learn. It’s my second time with Turbo tax and I will return next year. So I say to other always go online to complete you taxes.
Date published: 2022-05-17
Rated 4 out of 5 by from Turbo Tax 2021 They have made some improvements to catch updates prior to transmission. Unlike last year, no upgrades prior to transmission. Owed taxes that expected to receive.
Date published: 2022-05-17
Rated 5 out of 5 by from My fourth year returning!! I have alway had a great expense using TurboTax. The explanations are detailed for an easy understanding of the question.
Date published: 2022-05-17
Rated 5 out of 5 by from Turbo Tax made filing my taxes so easy! Jackie was the first representative with whom I spoke, and she reviewed my documents before signing me up with tax expert Bethanie. Jackie was soooo patient. I had a missing document and had difficulty getting it downloaded. She was completely calm, patient, and very kind and helpful. Kudos to Jackie! Bethanie was equally kind and very knowledgeable. She double checked all entries and was efficient and quick. My taxes were finished in less than an hour. She was professional and personable which made my experience very favorable.
Date published: 2022-05-17
Rated 3 out of 5 by from Not Impressed This is my first year using this software. It was fairly easy to enter the information and the help screens were easy to understand. My disappointment is in the inability to E-File the returns. I had to print and snail mail the returns and with the IRS in disarray opening mail, I was afraid to snail mail anything. They are still working on 2020 mailed returns, it may be a year before they open my returns. So for that reason, I was disappointed in the product.
Date published: 2022-05-17
Rated 5 out of 5 by from It relieved my anxiety Lisa was great and I'd recommend her to anyone in need
Date published: 2022-05-16
All TurboTax® Offerings Reviews - Page 6806