TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Would buy again It was simple and only took about 1 hour to fill out and file
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax...a GREAT HELP!! Woohoo! The Live Help was fantastic! Got me through a major headache in filing in 2 states.
Date published: 2022-04-19
Rated 4 out of 5 by from Works fine Simple Joint return, both retired. Used TT Delux in several prior years; always right on; except for 2020 taxes IRS disagreed with TT results & charged us more -- could have been issues over Stimulus payments, etc. Overall, TT is very capable.
Date published: 2022-04-19
Rated 5 out of 5 by from Good Good Process as usual year after year. Easy to use.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo is awesome Very easiy to use and navigate through the entire process
Date published: 2022-04-19
Rated 2 out of 5 by from Turbo Tax is Slow Had to wait after entering info ... very, very, very slow. I rebooted computer, no help. Still the same the next day. I have used Turbo Tax for years ...never this bad.... if the same next year I will change to another software going forward....
Date published: 2022-04-19
Rated 5 out of 5 by from Wouldn't Use Another Tax Service Because I always have to pay a hefty federal tax, I consistently wait until the last day to file my taxes. I can then file them with confidence that Turbo will make my last-minute filing stress free.
Date published: 2022-04-19
Rated 1 out of 5 by from turbotax isnt all it seems bad ui unable to go back and unselect an option that it almost forces you to select even if i was going to try and and type information in myself. for the 4 years i have used turbo tax i have never had to pay for my state return and now im being forced to pay 50 dollars to even move forward after i was forced to pay 70 dollars to even file my stocks and crypto losses. even when i have the documents that the numbers do 99 percent of the work. I will not be returning to turbo tax in the future and will take my taxes to true professionals.
Date published: 2022-04-19
Rated 5 out of 5 by from always with Turbotax Its easy and basic for anyone, even for first time users.
Date published: 2022-04-19
Rated 5 out of 5 by from Great step by step instruction Easy to use and navigate. Able to e file multiple state returns
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6805
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Would buy again It was simple and only took about 1 hour to fill out and file
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax...a GREAT HELP!! Woohoo! The Live Help was fantastic! Got me through a major headache in filing in 2 states.
Date published: 2022-04-19
Rated 4 out of 5 by from Works fine Simple Joint return, both retired. Used TT Delux in several prior years; always right on; except for 2020 taxes IRS disagreed with TT results & charged us more -- could have been issues over Stimulus payments, etc. Overall, TT is very capable.
Date published: 2022-04-19
Rated 5 out of 5 by from Good Good Process as usual year after year. Easy to use.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo is awesome Very easiy to use and navigate through the entire process
Date published: 2022-04-19
Rated 2 out of 5 by from Turbo Tax is Slow Had to wait after entering info ... very, very, very slow. I rebooted computer, no help. Still the same the next day. I have used Turbo Tax for years ...never this bad.... if the same next year I will change to another software going forward....
Date published: 2022-04-19
Rated 5 out of 5 by from Wouldn't Use Another Tax Service Because I always have to pay a hefty federal tax, I consistently wait until the last day to file my taxes. I can then file them with confidence that Turbo will make my last-minute filing stress free.
Date published: 2022-04-19
Rated 1 out of 5 by from turbotax isnt all it seems bad ui unable to go back and unselect an option that it almost forces you to select even if i was going to try and and type information in myself. for the 4 years i have used turbo tax i have never had to pay for my state return and now im being forced to pay 50 dollars to even move forward after i was forced to pay 70 dollars to even file my stocks and crypto losses. even when i have the documents that the numbers do 99 percent of the work. I will not be returning to turbo tax in the future and will take my taxes to true professionals.
Date published: 2022-04-19
Rated 5 out of 5 by from always with Turbotax Its easy and basic for anyone, even for first time users.
Date published: 2022-04-19
Rated 5 out of 5 by from Great step by step instruction Easy to use and navigate. Able to e file multiple state returns
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6805