TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Much improved over previous years When I needed more information about an item during the process, the help functionality was easy to use and informative.
Date published: 2023-03-12
Rated 4 out of 5 by from Tax expert was helpful but Turbo Tax fees pricey I earned a small amount of money in self-employment last year. I only had a few business expenses to deduct. Nevertheless, because I received a 1099-NEC, I had to file a Schedule C. The amount I had to pay to file this document was rather high, as a percentage of the income I earned.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and Easy I have been a taxpayer for over fifty years. This was the quickest and easiest year to get them filed. Every step was explained clearly with follow ups when I got confused with a question. I didn't even need to use chat to get through the process. Finished in record time. Kudos to the Turbo Tax people for making filing taxes so easy!
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax keeps getting worse I've been using TurboTax personal and business from probably about 15 years now and I'm getting very close to giving up and finding another product, there has to be something less bad out there somewhere! More and more, turbotax hides important options and I have to switch into forms mode to do my taxes correctly. I'm sure they are trying to simplify, but in taxes accuracy is much more important than simplicity, and they make being accurate VERY hard. There are also fields that just don't show up on the step by step mode but then the error check complains they are blank. Turbotax also keeps putting nonrecourse debt by default into recourse debt and then I have to change it manually in form view. The online turbotax simply cannot handle my tax needs - the downloadable version still can, albeit barely, but they make you hunt for that on their web site. All in all, the only thing keeping me here is inertia and maybe soon I'll make the effort to find something better. I keep hoping turbotax will get better, it was actually good a long time ago, but so far it's actually just getting a little worse every year.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Easy to Use to Prepare Business Taxes Turbo Tax keeps getting easier to use to prepare our Business Tax Returns. For a Sub S Corp.
Date published: 2023-03-12
Rated 5 out of 5 by from Thank You! Easy to prepare and file. I will use turbo tax in the future.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Tax Help Used the Diy again this year. If I had questions, the help sections answered them. I've used TurboTax for years.
Date published: 2023-03-12
Rated 4 out of 5 by from Some glitches - but overall OK Got to the very end and the program would not let me print and review before filing
Date published: 2023-03-12
Rated 4 out of 5 by from Quick and Easy Pulling info from last year made the process quicker and easier.
Date published: 2023-03-12
Rated 5 out of 5 by from TURBO TAX IS GREAT EVERYTHING MADE EASY AND QUICK FOR FILING MY RETURN
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6797
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Much improved over previous years When I needed more information about an item during the process, the help functionality was easy to use and informative.
Date published: 2023-03-12
Rated 4 out of 5 by from Tax expert was helpful but Turbo Tax fees pricey I earned a small amount of money in self-employment last year. I only had a few business expenses to deduct. Nevertheless, because I received a 1099-NEC, I had to file a Schedule C. The amount I had to pay to file this document was rather high, as a percentage of the income I earned.
Date published: 2023-03-12
Rated 5 out of 5 by from Quick and Easy I have been a taxpayer for over fifty years. This was the quickest and easiest year to get them filed. Every step was explained clearly with follow ups when I got confused with a question. I didn't even need to use chat to get through the process. Finished in record time. Kudos to the Turbo Tax people for making filing taxes so easy!
Date published: 2023-03-12
Rated 1 out of 5 by from TurboTax keeps getting worse I've been using TurboTax personal and business from probably about 15 years now and I'm getting very close to giving up and finding another product, there has to be something less bad out there somewhere! More and more, turbotax hides important options and I have to switch into forms mode to do my taxes correctly. I'm sure they are trying to simplify, but in taxes accuracy is much more important than simplicity, and they make being accurate VERY hard. There are also fields that just don't show up on the step by step mode but then the error check complains they are blank. Turbotax also keeps putting nonrecourse debt by default into recourse debt and then I have to change it manually in form view. The online turbotax simply cannot handle my tax needs - the downloadable version still can, albeit barely, but they make you hunt for that on their web site. All in all, the only thing keeping me here is inertia and maybe soon I'll make the effort to find something better. I keep hoping turbotax will get better, it was actually good a long time ago, but so far it's actually just getting a little worse every year.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Easy to Use to Prepare Business Taxes Turbo Tax keeps getting easier to use to prepare our Business Tax Returns. For a Sub S Corp.
Date published: 2023-03-12
Rated 5 out of 5 by from Thank You! Easy to prepare and file. I will use turbo tax in the future.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy Tax Help Used the Diy again this year. If I had questions, the help sections answered them. I've used TurboTax for years.
Date published: 2023-03-12
Rated 4 out of 5 by from Some glitches - but overall OK Got to the very end and the program would not let me print and review before filing
Date published: 2023-03-12
Rated 4 out of 5 by from Quick and Easy Pulling info from last year made the process quicker and easier.
Date published: 2023-03-12
Rated 5 out of 5 by from TURBO TAX IS GREAT EVERYTHING MADE EASY AND QUICK FOR FILING MY RETURN
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6797