TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not happy with TurboTax Business I wasn't happy with the TurboTax Business. I had a hard time sending my VA Business Taxes and could not get assistance in solving this problem.
Date published: 2023-03-14
Rated 5 out of 5 by from Great tax program Easy to you and been a great tax product! Keep up the great work!
Date published: 2023-03-14
Rated 4 out of 5 by from TurboTax Not always easy I would give you 5 stars but the access to help is not as easy as you say. Often it is a group chat not a one to one or it is an email or it just takes to long and I moved on.
Date published: 2023-03-14
Rated 5 out of 5 by from Perfect! Step by Step is Awesome! Almost All the hint and tips are 100% helpful. Any unanswered questions are a quick google search. which usually brings you to a turbo tax or intuit web page with the answer and a direction to go.
Date published: 2023-03-14
Rated 5 out of 5 by from Great customer service! I apricated the helpful lady Maureen that pulled up the screen sharing feature to help and guide me through my issue.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service efficient, great service! Very efficient for busy people like me
Date published: 2023-03-14
Rated 4 out of 5 by from Very Helpful Smooth and to the point. Really helped with health insurance info.
Date published: 2023-03-14
Rated 4 out of 5 by from long wait I asked for chat help and they said it would be 17 min. I waited 45 min. and hung up then i opted to call in and my call got answered in less than 10 min.
Date published: 2023-03-14
Rated 4 out of 5 by from Great! I have been using Turbo Tax for over 30 years. Each year it gets easier to navigate however, entering the W2 information each year is awful!.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is easy and convenient! I did my taxes in just a few hours with ease and convenience. I love it!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6797
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not happy with TurboTax Business I wasn't happy with the TurboTax Business. I had a hard time sending my VA Business Taxes and could not get assistance in solving this problem.
Date published: 2023-03-14
Rated 5 out of 5 by from Great tax program Easy to you and been a great tax product! Keep up the great work!
Date published: 2023-03-14
Rated 4 out of 5 by from TurboTax Not always easy I would give you 5 stars but the access to help is not as easy as you say. Often it is a group chat not a one to one or it is an email or it just takes to long and I moved on.
Date published: 2023-03-14
Rated 5 out of 5 by from Perfect! Step by Step is Awesome! Almost All the hint and tips are 100% helpful. Any unanswered questions are a quick google search. which usually brings you to a turbo tax or intuit web page with the answer and a direction to go.
Date published: 2023-03-14
Rated 5 out of 5 by from Great customer service! I apricated the helpful lady Maureen that pulled up the screen sharing feature to help and guide me through my issue.
Date published: 2023-03-14
Rated 5 out of 5 by from Great service efficient, great service! Very efficient for busy people like me
Date published: 2023-03-14
Rated 4 out of 5 by from Very Helpful Smooth and to the point. Really helped with health insurance info.
Date published: 2023-03-14
Rated 4 out of 5 by from long wait I asked for chat help and they said it would be 17 min. I waited 45 min. and hung up then i opted to call in and my call got answered in less than 10 min.
Date published: 2023-03-14
Rated 4 out of 5 by from Great! I have been using Turbo Tax for over 30 years. Each year it gets easier to navigate however, entering the W2 information each year is awful!.
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo tax is easy and convenient! I did my taxes in just a few hours with ease and convenience. I love it!
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6797