TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax All around made it pretty easy to file and seems to have gotten me a good return only complaint is that when filing for Max protection they actually charged you $39 for them to take it out of the return that they are already doing for you, on top of the $44
Date published: 2022-02-27
Rated 5 out of 5 by from SO EASY First time using TurboTax. I thought it was going to be harder than it was. So easy and explanations helpful .
Date published: 2022-02-27
Rated 5 out of 5 by from Exceeded expectations I wished to be contacted by a TurboTax live expert. Anita was more than exemplary, she exceeded expectations. She was concise and engaging with all my questions, and used simplistic terms to answer them, in a way where I could clearly and coherently understand
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax Made Me Some Money! Great experience-- easy to use AND saved me money!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax all around good product very good product had no issues completing the process
Date published: 2022-02-27
Rated 2 out of 5 by from Powerful Lobbyists Sure, Turbotax helped me with my taxes, as they do every year, but it's Intuit's powerful lobbyists in DC that keep them in business. We are the richest country in the world, why isn't the IRS providing this service? Because of Intuit. People in other countries have a much easier time with their taxes than we do. The IRS already knows how much we made, they have all of these forms, but I have to pay a bunch of money to Intuit so I can press a few buttons and tell the IRS what it already knows. Ridiculous. Now, this year, I had a form that I needed to include that I couldn't even use turbotax for, because, as they said, the IRS hasn't supplied that form yet. I checked with the IRS and they HAVE finished that form, but Intuit just decided not to include it in their software and blamed it on the IRS. Write to your representatives in Congress and tell them that you don't want to keep giving money to Intuit every year, and that tax reform is in order so that we don't have to keep doing this. It's so stupid.
Date published: 2022-02-27
Rated 5 out of 5 by from YOU GUYS ROCK!!!! This is the second time I've used this service for doing my own taxes and just like last year it was a breeze! They make filing and understanding my tax forms easy-peasy! I highly recommend them if you want fast, cheap, and easy filing!
Date published: 2022-02-27
Rated 4 out of 5 by from turbotax makes it easy to file 2022 turbo tax was easy to follow and instructions are cleaned and direct, even for a dummy like me LOL
Date published: 2022-02-27
Rated 4 out of 5 by from Not bad overall Not bad overall, but some of the forms were not available or difficult to follow with the questions. There was not an easy way to share my screen for tax help. It would be better on a cloud platform.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo taxes Was easier two cap the times and working with other will be right next year
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6796
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax All around made it pretty easy to file and seems to have gotten me a good return only complaint is that when filing for Max protection they actually charged you $39 for them to take it out of the return that they are already doing for you, on top of the $44
Date published: 2022-02-27
Rated 5 out of 5 by from SO EASY First time using TurboTax. I thought it was going to be harder than it was. So easy and explanations helpful .
Date published: 2022-02-27
Rated 5 out of 5 by from Exceeded expectations I wished to be contacted by a TurboTax live expert. Anita was more than exemplary, she exceeded expectations. She was concise and engaging with all my questions, and used simplistic terms to answer them, in a way where I could clearly and coherently understand
Date published: 2022-02-27
Rated 5 out of 5 by from TurboTax Made Me Some Money! Great experience-- easy to use AND saved me money!!!!!
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax all around good product very good product had no issues completing the process
Date published: 2022-02-27
Rated 2 out of 5 by from Powerful Lobbyists Sure, Turbotax helped me with my taxes, as they do every year, but it's Intuit's powerful lobbyists in DC that keep them in business. We are the richest country in the world, why isn't the IRS providing this service? Because of Intuit. People in other countries have a much easier time with their taxes than we do. The IRS already knows how much we made, they have all of these forms, but I have to pay a bunch of money to Intuit so I can press a few buttons and tell the IRS what it already knows. Ridiculous. Now, this year, I had a form that I needed to include that I couldn't even use turbotax for, because, as they said, the IRS hasn't supplied that form yet. I checked with the IRS and they HAVE finished that form, but Intuit just decided not to include it in their software and blamed it on the IRS. Write to your representatives in Congress and tell them that you don't want to keep giving money to Intuit every year, and that tax reform is in order so that we don't have to keep doing this. It's so stupid.
Date published: 2022-02-27
Rated 5 out of 5 by from YOU GUYS ROCK!!!! This is the second time I've used this service for doing my own taxes and just like last year it was a breeze! They make filing and understanding my tax forms easy-peasy! I highly recommend them if you want fast, cheap, and easy filing!
Date published: 2022-02-27
Rated 4 out of 5 by from turbotax makes it easy to file 2022 turbo tax was easy to follow and instructions are cleaned and direct, even for a dummy like me LOL
Date published: 2022-02-27
Rated 4 out of 5 by from Not bad overall Not bad overall, but some of the forms were not available or difficult to follow with the questions. There was not an easy way to share my screen for tax help. It would be better on a cloud platform.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo taxes Was easier two cap the times and working with other will be right next year
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6796