TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Process to Amend 2021 return is not well organized We received an amended SSA-1099 and two unanticipated 1099-Int forms for interest on a life insurance payout. Process to file 1040X was delayed and then had contradictory information regarding whether we would have to mail a printed copy to Federal IRS. I believe that we have it figured out, but it was not a smooth process
Date published: 2022-02-26
Rated 1 out of 5 by from thumbs down I had there is a charge for Deluxe product. You advertise $39 but when u get to the end its goes up to $79. Will not be using Turbo tax ever again!!!!!!!!
Date published: 2022-02-26
Rated 5 out of 5 by from so helpful I was on the verge of tears but our tax rep really helped us out!
Date published: 2022-02-26
Rated 5 out of 5 by from So smooth! It is really nice to just be walked through everything and not have to worry about if I am doing it wrong.
Date published: 2022-02-26
Rated 5 out of 5 by from excelence The lady was incredibly kind and patient and her smile made me lower my stress- thank you!
Date published: 2022-02-26
Rated 5 out of 5 by from Stress Free Taxes! We were in new waters filing married and jointly for the first time, but then realized we had to file states separately. Way out of our league and our tax expert, Ellen, was AMAZING!!
Date published: 2022-02-26
Rated 5 out of 5 by from great and easy Love it very easy to use. Would recommend it to my family and friends
Date published: 2022-02-26
Rated 5 out of 5 by from Makes taxes easy! Have always used TurboTax and it's always such an easy process.
Date published: 2022-02-26
Rated 1 out of 5 by from Getting too complicated. I've been using Turbo Tax for 12 years or so. When I started it was simple and easy to use and navigate. Each year there are updates and each year it gets more complicated. I'm not sure we will use it next year.
Date published: 2022-02-26
Rated 5 out of 5 by from Taxes done right. Turbobtax has made doing my taxes so very easy. Every step they take you thru is explained so simple and easy. Thank you TurboTax
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6795
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Process to Amend 2021 return is not well organized We received an amended SSA-1099 and two unanticipated 1099-Int forms for interest on a life insurance payout. Process to file 1040X was delayed and then had contradictory information regarding whether we would have to mail a printed copy to Federal IRS. I believe that we have it figured out, but it was not a smooth process
Date published: 2022-02-26
Rated 1 out of 5 by from thumbs down I had there is a charge for Deluxe product. You advertise $39 but when u get to the end its goes up to $79. Will not be using Turbo tax ever again!!!!!!!!
Date published: 2022-02-26
Rated 5 out of 5 by from so helpful I was on the verge of tears but our tax rep really helped us out!
Date published: 2022-02-26
Rated 5 out of 5 by from So smooth! It is really nice to just be walked through everything and not have to worry about if I am doing it wrong.
Date published: 2022-02-26
Rated 5 out of 5 by from excelence The lady was incredibly kind and patient and her smile made me lower my stress- thank you!
Date published: 2022-02-26
Rated 5 out of 5 by from Stress Free Taxes! We were in new waters filing married and jointly for the first time, but then realized we had to file states separately. Way out of our league and our tax expert, Ellen, was AMAZING!!
Date published: 2022-02-26
Rated 5 out of 5 by from great and easy Love it very easy to use. Would recommend it to my family and friends
Date published: 2022-02-26
Rated 5 out of 5 by from Makes taxes easy! Have always used TurboTax and it's always such an easy process.
Date published: 2022-02-26
Rated 1 out of 5 by from Getting too complicated. I've been using Turbo Tax for 12 years or so. When I started it was simple and easy to use and navigate. Each year there are updates and each year it gets more complicated. I'm not sure we will use it next year.
Date published: 2022-02-26
Rated 5 out of 5 by from Taxes done right. Turbobtax has made doing my taxes so very easy. Every step they take you thru is explained so simple and easy. Thank you TurboTax
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6795