TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Online vs. CD Versions inconsistent I bought CD version, some of the calculations were inaccurate. So had to revert to the online option. At this point, have paid for Premier twice. Awaiting refund for the CD version.
Date published: 2022-04-07
Rated 5 out of 5 by from Full service and fast Shakeerah was great and worked quickly and hard to make sure we got what we needed to complete the filling.
Date published: 2022-04-07
Rated 3 out of 5 by from Still need more easy way for us I find sometimes questions not easy to answer so some help would be better
Date published: 2022-04-07
Rated 3 out of 5 by from Underwhelming It seems to me (and others in my family) that Intuit could build in significantly more smarts to this software. The user should be given options that allow them to tell the software that this years taxes are identical to last years and then the "Easy Step" process should trim the "interview" down. If the user indicates that this year x, y and z are different then the software should amend last years path appropriately. I filed my mother's taxes the last 2 years and some of the questions that are asked of an 87 year old woman are ridiculous. "Do you want to add to your retirement account?" or "Do you have any dependent children?" after having imported the imformation from the prior years return.
Date published: 2022-04-07
Rated 5 out of 5 by from Highly Recommend TurboTax TurboTax has completely changed tax season for me! Thank you TT!
Date published: 2022-04-07
Rated 3 out of 5 by from Worked like a charm Worked like a charm. Integration with the financial system is awesome
Date published: 2022-04-07
Rated 5 out of 5 by from Amazing I love Turbo Tax, really. It helps with every single thing you need for filing your tax return.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is great Very easy and intuitive software with lots of help
Date published: 2022-04-07
Rated 5 out of 5 by from TURBOTAX IS REALLY USER FRIENDLY I LOVE EVERY FUNCTION OF TURBOTAX AND HAVE BEEN USING IT FOR OVER 29 YEARS
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is easy to use. My son encouraged me to do my own taxes through Turbo Tax 7 years ago and I've been doing them ever since.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 6793
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Online vs. CD Versions inconsistent I bought CD version, some of the calculations were inaccurate. So had to revert to the online option. At this point, have paid for Premier twice. Awaiting refund for the CD version.
Date published: 2022-04-07
Rated 5 out of 5 by from Full service and fast Shakeerah was great and worked quickly and hard to make sure we got what we needed to complete the filling.
Date published: 2022-04-07
Rated 3 out of 5 by from Still need more easy way for us I find sometimes questions not easy to answer so some help would be better
Date published: 2022-04-07
Rated 3 out of 5 by from Underwhelming It seems to me (and others in my family) that Intuit could build in significantly more smarts to this software. The user should be given options that allow them to tell the software that this years taxes are identical to last years and then the "Easy Step" process should trim the "interview" down. If the user indicates that this year x, y and z are different then the software should amend last years path appropriately. I filed my mother's taxes the last 2 years and some of the questions that are asked of an 87 year old woman are ridiculous. "Do you want to add to your retirement account?" or "Do you have any dependent children?" after having imported the imformation from the prior years return.
Date published: 2022-04-07
Rated 5 out of 5 by from Highly Recommend TurboTax TurboTax has completely changed tax season for me! Thank you TT!
Date published: 2022-04-07
Rated 3 out of 5 by from Worked like a charm Worked like a charm. Integration with the financial system is awesome
Date published: 2022-04-07
Rated 5 out of 5 by from Amazing I love Turbo Tax, really. It helps with every single thing you need for filing your tax return.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is great Very easy and intuitive software with lots of help
Date published: 2022-04-07
Rated 5 out of 5 by from TURBOTAX IS REALLY USER FRIENDLY I LOVE EVERY FUNCTION OF TURBOTAX AND HAVE BEEN USING IT FOR OVER 29 YEARS
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is easy to use. My son encouraged me to do my own taxes through Turbo Tax 7 years ago and I've been doing them ever since.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 6793