TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281589 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Good, could be better For the most part TT does what I need it to do: make sure I pay attention, make sure the right forms are included, do the calculations, facilitate filing. But it's flawed by the provider's tendency to ignore problems that are very important for small subgroups--those who refinance jumbo mortgages, for example, especially Californians--and to leave small annoyances in place, such as not being able to copy-and-paste formatted numbers (eg, with commas and/or dollar signs) from other software (something that Quicken, for example, allows routinely).
Date published: 2021-03-13
Rated 5 out of 5 by from Wonderful way to file your taxes very easy to use and makes me feel like I'm doing my taxes correctly every time.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy to use Product was great but thank you but I don't want to do a review
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome Customer Service I had a very positive experience with the tax experts and would highly recommend to anyone.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is awesome! This was absolutely awesome! This was by far the easiest tax preparation application I’ve ever experienced.
Date published: 2021-03-13
Rated 5 out of 5 by from Used for many years now! A little more complicated because of 1099 information changes.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax has always worked for me I have used you for several years, I was surprised at the increase in fee as this year I am paying $303 with tax and last year it was less.
Date published: 2021-03-13
Rated 5 out of 5 by from Always easy and reliable!! Year after year, for decades, TurboTax out performs itself and makes the year end tax stress less.
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax is Fine - I'm Use to It - Price is OK Product is OK Website: No link on main page to download a purchased copy. Instructions say it is easy and quick: Sign in and enter license code. But could not find it. Need to hunt and search all over the place. License code window did not work the first time. Some quirk when it automatically adds a dash. This should be simple but is very frustrating.
Date published: 2021-03-13
Rated 5 out of 5 by from turbo tax is amazing it was easy and a good learning experience I highly recommend it
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6792
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good, could be better For the most part TT does what I need it to do: make sure I pay attention, make sure the right forms are included, do the calculations, facilitate filing. But it's flawed by the provider's tendency to ignore problems that are very important for small subgroups--those who refinance jumbo mortgages, for example, especially Californians--and to leave small annoyances in place, such as not being able to copy-and-paste formatted numbers (eg, with commas and/or dollar signs) from other software (something that Quicken, for example, allows routinely).
Date published: 2021-03-13
Rated 5 out of 5 by from Wonderful way to file your taxes very easy to use and makes me feel like I'm doing my taxes correctly every time.
Date published: 2021-03-13
Rated 5 out of 5 by from Easy to use Product was great but thank you but I don't want to do a review
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome Customer Service I had a very positive experience with the tax experts and would highly recommend to anyone.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo tax is awesome! This was absolutely awesome! This was by far the easiest tax preparation application I’ve ever experienced.
Date published: 2021-03-13
Rated 5 out of 5 by from Used for many years now! A little more complicated because of 1099 information changes.
Date published: 2021-03-13
Rated 4 out of 5 by from Turbo Tax has always worked for me I have used you for several years, I was surprised at the increase in fee as this year I am paying $303 with tax and last year it was less.
Date published: 2021-03-13
Rated 5 out of 5 by from Always easy and reliable!! Year after year, for decades, TurboTax out performs itself and makes the year end tax stress less.
Date published: 2021-03-13
Rated 3 out of 5 by from Turbo Tax is Fine - I'm Use to It - Price is OK Product is OK Website: No link on main page to download a purchased copy. Instructions say it is easy and quick: Sign in and enter license code. But could not find it. Need to hunt and search all over the place. License code window did not work the first time. Some quirk when it automatically adds a dash. This should be simple but is very frustrating.
Date published: 2021-03-13
Rated 5 out of 5 by from turbo tax is amazing it was easy and a good learning experience I highly recommend it
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6792