TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TurboTax is easy It was easy and fast. Not as bad as I thought it would be!
Date published: 2023-04-21
Rated 5 out of 5 by from Maximum refund I had complex filing situation yet filing with turbo tax on line was easy and my refund was far more than I expected.
Date published: 2023-04-21
Rated 1 out of 5 by from Terrible website I’m using H&R now This is a terrible and wonky website none of it makes me smile.
Date published: 2023-04-21
Rated 1 out of 5 by from Hopefully 3rd times a charm 3rd time I have been charged to correct my return, all for things turbo tax sh ok old have caught...in fact I caught but turbo tax were ouldnt let me amend and skipped. It wouldn't allow me to put in the insurance proof when I went through and didn't catch it and then told me I was getting back 4,000 more than the IRS gave back because it didn't do a simple calculation with investment income correctly. I have advocated for turbo tax for years but this was horrible, will be trying a different one next year, especially if there is no refund of the multiple charges.
Date published: 2023-04-21
Rated 2 out of 5 by from Not easy Things I had put in disappeared. And It's much more expensive online than the desktop, but the desktop wouldn't work on my Mac even with latest iOS. State cost is not disclosed until payment section. I used to think it was a breeze -- but the last two years, using the online because I switched to a Mac, have been frustrating, confusing and a nightmare.
Date published: 2023-04-21
Rated 3 out of 5 by from Great resource with some speedbumps/ Stoppage happened with no way out it seemed. But there was but TT should do a better guide to those break points. TT should offer us a look at ouir previous years return so we do not have to go hunting for it.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbor Tax is great! Everything was smooth and easy to follow. Prompt and courteous service.
Date published: 2023-04-21
Rated 3 out of 5 by from Great till your taxes are rejected. Everything is great and easy step by step but when your taxes get rejected it not always easy to correct the problem. I've been going on for two days trying to correct a problem that is still rejected
Date published: 2023-04-21
Rated 1 out of 5 by from Turbo verification is bugged. Verification of my email was a pain. This was due to Intuit verification process. Before the Last step "3" on turbo tax you need to verify your email. If you do this with the pop up it will not send you a email. I selected "didn't get email" and still nothing. I had to go to my Intuit account page and verify that way. Turbo tax pop up verification doesn't work. Just link it to Intuit account page instead. Or have that information on the help page/bot.
Date published: 2023-04-21
Rated 5 out of 5 by from Mr Bryan was so very helpful Mr. Bryan was so helpful. I would give him 100+ stars for his excellent help!!
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 680
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is easy It was easy and fast. Not as bad as I thought it would be!
Date published: 2023-04-21
Rated 5 out of 5 by from Maximum refund I had complex filing situation yet filing with turbo tax on line was easy and my refund was far more than I expected.
Date published: 2023-04-21
Rated 1 out of 5 by from Terrible website I’m using H&R now This is a terrible and wonky website none of it makes me smile.
Date published: 2023-04-21
Rated 1 out of 5 by from Hopefully 3rd times a charm 3rd time I have been charged to correct my return, all for things turbo tax sh ok old have caught...in fact I caught but turbo tax were ouldnt let me amend and skipped. It wouldn't allow me to put in the insurance proof when I went through and didn't catch it and then told me I was getting back 4,000 more than the IRS gave back because it didn't do a simple calculation with investment income correctly. I have advocated for turbo tax for years but this was horrible, will be trying a different one next year, especially if there is no refund of the multiple charges.
Date published: 2023-04-21
Rated 2 out of 5 by from Not easy Things I had put in disappeared. And It's much more expensive online than the desktop, but the desktop wouldn't work on my Mac even with latest iOS. State cost is not disclosed until payment section. I used to think it was a breeze -- but the last two years, using the online because I switched to a Mac, have been frustrating, confusing and a nightmare.
Date published: 2023-04-21
Rated 3 out of 5 by from Great resource with some speedbumps/ Stoppage happened with no way out it seemed. But there was but TT should do a better guide to those break points. TT should offer us a look at ouir previous years return so we do not have to go hunting for it.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbor Tax is great! Everything was smooth and easy to follow. Prompt and courteous service.
Date published: 2023-04-21
Rated 3 out of 5 by from Great till your taxes are rejected. Everything is great and easy step by step but when your taxes get rejected it not always easy to correct the problem. I've been going on for two days trying to correct a problem that is still rejected
Date published: 2023-04-21
Rated 1 out of 5 by from Turbo verification is bugged. Verification of my email was a pain. This was due to Intuit verification process. Before the Last step "3" on turbo tax you need to verify your email. If you do this with the pop up it will not send you a email. I selected "didn't get email" and still nothing. I had to go to my Intuit account page and verify that way. Turbo tax pop up verification doesn't work. Just link it to Intuit account page instead. Or have that information on the help page/bot.
Date published: 2023-04-21
Rated 5 out of 5 by from Mr Bryan was so very helpful Mr. Bryan was so helpful. I would give him 100+ stars for his excellent help!!
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 680