TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Not FREE at all Ridiculous. Filing taxes are not free as they promise. There's always an extra charge that you HAVE TO accept in order to file your tax return. I could have hired HR Block and pay half. That's what I'll do next year.
Date published: 2022-02-26
Rated 5 out of 5 by from Great and safe to use. Very self-explanatory. Have live help when needed as well.
Date published: 2022-02-26
Rated 3 out of 5 by from Beware of hidden fees!!! Having paid $80 for the 2021 Premier CD version, I was shocked that upon e-filing my return, $40 was deducted from my Federal refund for reasons that I still do not understand. From all indications, the only way I could have this extraneous electronic filing fee would have been to print and mail my return via the USPS. Inexcusable!!! I've used TurboTax to file my taxes for the past 20+ years; but after this unexpected fee, I may give serious consideration to using another vendor next year.
Date published: 2022-02-26
Rated 5 out of 5 by from Fairly easy to use Pretty clear to just enter and click. Only a few special items that have to be researched to better understand.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is Awesome It was very helpful!! Would definitely recommend!!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax easy to follow and file TurboTax was easy to follow, offered import of documents and live help; but didn't need it. Asked all the appropriate questions.
Date published: 2022-02-26
Rated 5 out of 5 by from Got the help I needed! The expert was so thorough and fast! Helped me resolve my issue in minutes and got my state returned filed!
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax is a great Product Easy walk thru. Comprehensive and easy to understand
Date published: 2022-02-26
Rated 4 out of 5 by from 2022 TurboTax Free Edition VERY EASY TO USE. PROCESS WAS QUICK AND ACCURATE..
Date published: 2022-02-26
Rated 5 out of 5 by from TURBO TAX IS GREAT While filing my taxes, I was able to get assistance with a tax expert online. This was great!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6787
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not FREE at all Ridiculous. Filing taxes are not free as they promise. There's always an extra charge that you HAVE TO accept in order to file your tax return. I could have hired HR Block and pay half. That's what I'll do next year.
Date published: 2022-02-26
Rated 5 out of 5 by from Great and safe to use. Very self-explanatory. Have live help when needed as well.
Date published: 2022-02-26
Rated 3 out of 5 by from Beware of hidden fees!!! Having paid $80 for the 2021 Premier CD version, I was shocked that upon e-filing my return, $40 was deducted from my Federal refund for reasons that I still do not understand. From all indications, the only way I could have this extraneous electronic filing fee would have been to print and mail my return via the USPS. Inexcusable!!! I've used TurboTax to file my taxes for the past 20+ years; but after this unexpected fee, I may give serious consideration to using another vendor next year.
Date published: 2022-02-26
Rated 5 out of 5 by from Fairly easy to use Pretty clear to just enter and click. Only a few special items that have to be researched to better understand.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo tax is Awesome It was very helpful!! Would definitely recommend!!
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax easy to follow and file TurboTax was easy to follow, offered import of documents and live help; but didn't need it. Asked all the appropriate questions.
Date published: 2022-02-26
Rated 5 out of 5 by from Got the help I needed! The expert was so thorough and fast! Helped me resolve my issue in minutes and got my state returned filed!
Date published: 2022-02-26
Rated 4 out of 5 by from Turbo Tax is a great Product Easy walk thru. Comprehensive and easy to understand
Date published: 2022-02-26
Rated 4 out of 5 by from 2022 TurboTax Free Edition VERY EASY TO USE. PROCESS WAS QUICK AND ACCURATE..
Date published: 2022-02-26
Rated 5 out of 5 by from TURBO TAX IS GREAT While filing my taxes, I was able to get assistance with a tax expert online. This was great!
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6787