TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax OK Could not import Schwab and Vanguard investment 1099 data, other thanthat was good.
Date published: 2023-03-11
Rated 5 out of 5 by from Accuracy is possible Turbo tax had added features this year that sped up the process. I really liked the imported files from financial institutions that put the figures into the correct boxes automatically for accuracy of reporting.
Date published: 2023-03-11
Rated 5 out of 5 by from easy, sometimes just a little confusing easy, sometimes a little confusing but overall it was easy
Date published: 2023-03-11
Rated 5 out of 5 by from loved it turbo tax live was great. fast and easy and affordable. Alana was great!
Date published: 2023-03-11
Rated 3 out of 5 by from Thorough/detailed; Difficult to navigate - I had a ton of forms to fill out this year (lived in multiple states, four different jobs, independent contractor, foreign income, made income off interest, student loan payments, etc.). - TurboTax's greatest benefit was helping me identify what forms I needed to fill out, creating them, and filling in the information using prompts that make sense. - TurboTax's greatest weakness was that, with all the forms, I had no way to easily search their content/keep track of which ones were created and for which purposes. If I entered something inaccurately, it was a real headache to go fix it. - Suggestion: Create an option to filter to forms that have content, and include blurbs about the purpose of those forms. Create a search engine so I can search for a number/specific entry/specific piece of info within the forms I've filled out. - Overall, in the future I am likely to use TurboTax, but this year I felt like it didn't save me any time. I feel like the suggestions above are difficult to implement but would help lots of users like me in the future!
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo tax failure to transfer After successfully transferring my 2021 taxes, at least that's what Turbo tax said, the data never showed up in my current return. After completion of the taxes my first 3 attempts to transmit my taxes failed for no apparent reason
Date published: 2023-03-11
Rated 5 out of 5 by from I lover Turbo Tax....Easy Speasy I like first doing the taxes with Turbo Tax walking me through it. From then on I like to walk through myself. The tax review/check at the end of both Federal and State have proven to be very beneficial.
Date published: 2023-03-11
Rated 5 out of 5 by from Very Easy to Use Turbo Tax is very easy to use and it's free for people like me who doesn't earn much.
Date published: 2023-03-11
Rated 5 out of 5 by from Makes filing business taxes so easy! It was been super easy to follow along and understand the business side of our taxes. I would highly recommend this service over paying an accountant!
Date published: 2023-03-11
Rated 5 out of 5 by from Great Help Turbo Tax is complete as usual. I had a problem understanding the forms and Jamie from Atlanta was extremely helpful.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6783
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax OK Could not import Schwab and Vanguard investment 1099 data, other thanthat was good.
Date published: 2023-03-11
Rated 5 out of 5 by from Accuracy is possible Turbo tax had added features this year that sped up the process. I really liked the imported files from financial institutions that put the figures into the correct boxes automatically for accuracy of reporting.
Date published: 2023-03-11
Rated 5 out of 5 by from easy, sometimes just a little confusing easy, sometimes a little confusing but overall it was easy
Date published: 2023-03-11
Rated 5 out of 5 by from loved it turbo tax live was great. fast and easy and affordable. Alana was great!
Date published: 2023-03-11
Rated 3 out of 5 by from Thorough/detailed; Difficult to navigate - I had a ton of forms to fill out this year (lived in multiple states, four different jobs, independent contractor, foreign income, made income off interest, student loan payments, etc.). - TurboTax's greatest benefit was helping me identify what forms I needed to fill out, creating them, and filling in the information using prompts that make sense. - TurboTax's greatest weakness was that, with all the forms, I had no way to easily search their content/keep track of which ones were created and for which purposes. If I entered something inaccurately, it was a real headache to go fix it. - Suggestion: Create an option to filter to forms that have content, and include blurbs about the purpose of those forms. Create a search engine so I can search for a number/specific entry/specific piece of info within the forms I've filled out. - Overall, in the future I am likely to use TurboTax, but this year I felt like it didn't save me any time. I feel like the suggestions above are difficult to implement but would help lots of users like me in the future!
Date published: 2023-03-11
Rated 3 out of 5 by from Turbo tax failure to transfer After successfully transferring my 2021 taxes, at least that's what Turbo tax said, the data never showed up in my current return. After completion of the taxes my first 3 attempts to transmit my taxes failed for no apparent reason
Date published: 2023-03-11
Rated 5 out of 5 by from I lover Turbo Tax....Easy Speasy I like first doing the taxes with Turbo Tax walking me through it. From then on I like to walk through myself. The tax review/check at the end of both Federal and State have proven to be very beneficial.
Date published: 2023-03-11
Rated 5 out of 5 by from Very Easy to Use Turbo Tax is very easy to use and it's free for people like me who doesn't earn much.
Date published: 2023-03-11
Rated 5 out of 5 by from Makes filing business taxes so easy! It was been super easy to follow along and understand the business side of our taxes. I would highly recommend this service over paying an accountant!
Date published: 2023-03-11
Rated 5 out of 5 by from Great Help Turbo Tax is complete as usual. I had a problem understanding the forms and Jamie from Atlanta was extremely helpful.
Date published: 2023-03-11
All TurboTax® Offerings Reviews - Page 6783