TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great! Very easy to use and you are able to understand what it is you are doing.
Date published: 2021-02-28
Rated 5 out of 5 by from I love how easy it is! I feel like this service is easier to use every year! Thank you to the people working on the TurboTax software. It's so easy to file my own taxes!
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax suits my purpose It doubled my state tax refund and did not delete my other employer from prior year
Date published: 2021-02-28
Rated 4 out of 5 by from Great for over 30 years till today! I have never had a problem with using TurboTax for over 30 years until this year. When I completed my daughter's return first, I tried to pay for her State to be e-filed with the "Guest" option and the window was so large that I could not get to the NEXT or whatever button to process the $20.00 State e-file payment. This was so frustrating. No help in the help Community, hours are only during the week. I will print the States from now on.
Date published: 2021-02-28
Rated 2 out of 5 by from when refund doesnt go through Every year we efile Illinois taxes and same outcome, denied, must file paper yet we pay u for it every year,,paper is excepted so 40 bucks either way?
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax I was satisfied with the results of my return done today
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax Turbo Tax is so much easier to use over other tax disc
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy This is my 7th year with turbo, if something is not correct they message me so fast within 2 hours so we can fix it.
Date published: 2021-02-28
Rated 3 out of 5 by from Overall Great Expereience Like in the title, overall it was very easy to use and I was able to breeze right through with all my paperwork at hand. My only problem was the fact that multiple times I unmarked the "Premium" which added an additional $40 to my total cost. I paid $40 for federal and $40 for the state. I felt very confident in my filing so I don't understand why the Premium stayed on the invoice. I wish there was an easier way to remove it. It might have been cheaper just to go into H&R block because it came out to about the same cost.
Date published: 2021-02-28
Rated 5 out of 5 by from Great product Easy to follow and explains each step, I would recommend using it.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6781
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great! Very easy to use and you are able to understand what it is you are doing.
Date published: 2021-02-28
Rated 5 out of 5 by from I love how easy it is! I feel like this service is easier to use every year! Thank you to the people working on the TurboTax software. It's so easy to file my own taxes!
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax suits my purpose It doubled my state tax refund and did not delete my other employer from prior year
Date published: 2021-02-28
Rated 4 out of 5 by from Great for over 30 years till today! I have never had a problem with using TurboTax for over 30 years until this year. When I completed my daughter's return first, I tried to pay for her State to be e-filed with the "Guest" option and the window was so large that I could not get to the NEXT or whatever button to process the $20.00 State e-file payment. This was so frustrating. No help in the help Community, hours are only during the week. I will print the States from now on.
Date published: 2021-02-28
Rated 2 out of 5 by from when refund doesnt go through Every year we efile Illinois taxes and same outcome, denied, must file paper yet we pay u for it every year,,paper is excepted so 40 bucks either way?
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax I was satisfied with the results of my return done today
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax Turbo Tax is so much easier to use over other tax disc
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy This is my 7th year with turbo, if something is not correct they message me so fast within 2 hours so we can fix it.
Date published: 2021-02-28
Rated 3 out of 5 by from Overall Great Expereience Like in the title, overall it was very easy to use and I was able to breeze right through with all my paperwork at hand. My only problem was the fact that multiple times I unmarked the "Premium" which added an additional $40 to my total cost. I paid $40 for federal and $40 for the state. I felt very confident in my filing so I don't understand why the Premium stayed on the invoice. I wish there was an easier way to remove it. It might have been cheaper just to go into H&R block because it came out to about the same cost.
Date published: 2021-02-28
Rated 5 out of 5 by from Great product Easy to follow and explains each step, I would recommend using it.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6781