TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is extremely user friendly! Turbo Tax is a so easy to use and I always feel like I've gotten the best refund given my situation. They walk you through every step. Your crazy for not using TT!
Date published: 2021-03-13
Rated 5 out of 5 by from Great Eperience It was my first time filing my taxes by myself ad TurboTax made it extremely easy and affordable. The experts were able to answer all of my questions and walk me through the steps with no problem I definitely recommend this service and will use them again next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome Turbo Tax got me the most money back! Great service.
Date published: 2021-03-13
Rated 5 out of 5 by from Great service The tax tax expert was great. She knew exactly what to do to correct my issue.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax Helps me understand Taxes Great helps answer my questions I have and inform me of new things I miss or over look
Date published: 2021-03-13
Rated 4 out of 5 by from Okay, but not everyone understands taxspeak I like Turbo Tax. However, I wish they would remember that very few people are conversant in taxspeak. They get better each year, as far as that goes, but now the consents and back-end tasks are becoming too lengthy and cumbersome. May have to try a different one next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Saved me from being late ! Once again I forgot that the IRS expects businesses to file a month earlier than personal returns. Why ? No idea other than they like cashing in on the $400+ penalty for late filing. And you get forgiveness once. Forget in 2016 and again in 2019 ? Oops ! there goes $400+ !!
Date published: 2021-03-13
Rated 5 out of 5 by from So Simpk3 Easy to use and walk you through want is needed, corrections,. Etc. I've been using turbo tax for years, as a single filer
Date published: 2021-03-13
Rated 5 out of 5 by from good i had a good experance hate reviews. quick and easy.
Date published: 2021-03-13
Rated 2 out of 5 by from Awesome program - horrible customer service I purchased the most expensive version since I am self employed. It supposedly came with one free state filing. When it was time to file, it said it could not verify and I had to pay. I clicked the provided link for help and called customer service. The computer voice said my phone number was not authorized to speak with a customer service rep. So even though their program offered the phone number with a window for them to give me some kind of a code, it would not allow me to speak to someone. So I still had to pay yet another fee of $25 more dollars to file my state form. Very unprofessional of you, Intuit. I have used your product for years and this is the second year in a row I have had issues. Likely will not make the mistake of using Intuit products in the future.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6779
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is extremely user friendly! Turbo Tax is a so easy to use and I always feel like I've gotten the best refund given my situation. They walk you through every step. Your crazy for not using TT!
Date published: 2021-03-13
Rated 5 out of 5 by from Great Eperience It was my first time filing my taxes by myself ad TurboTax made it extremely easy and affordable. The experts were able to answer all of my questions and walk me through the steps with no problem I definitely recommend this service and will use them again next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Awesome Turbo Tax got me the most money back! Great service.
Date published: 2021-03-13
Rated 5 out of 5 by from Great service The tax tax expert was great. She knew exactly what to do to correct my issue.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax Helps me understand Taxes Great helps answer my questions I have and inform me of new things I miss or over look
Date published: 2021-03-13
Rated 4 out of 5 by from Okay, but not everyone understands taxspeak I like Turbo Tax. However, I wish they would remember that very few people are conversant in taxspeak. They get better each year, as far as that goes, but now the consents and back-end tasks are becoming too lengthy and cumbersome. May have to try a different one next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Saved me from being late ! Once again I forgot that the IRS expects businesses to file a month earlier than personal returns. Why ? No idea other than they like cashing in on the $400+ penalty for late filing. And you get forgiveness once. Forget in 2016 and again in 2019 ? Oops ! there goes $400+ !!
Date published: 2021-03-13
Rated 5 out of 5 by from So Simpk3 Easy to use and walk you through want is needed, corrections,. Etc. I've been using turbo tax for years, as a single filer
Date published: 2021-03-13
Rated 5 out of 5 by from good i had a good experance hate reviews. quick and easy.
Date published: 2021-03-13
Rated 2 out of 5 by from Awesome program - horrible customer service I purchased the most expensive version since I am self employed. It supposedly came with one free state filing. When it was time to file, it said it could not verify and I had to pay. I clicked the provided link for help and called customer service. The computer voice said my phone number was not authorized to speak with a customer service rep. So even though their program offered the phone number with a window for them to give me some kind of a code, it would not allow me to speak to someone. So I still had to pay yet another fee of $25 more dollars to file my state form. Very unprofessional of you, Intuit. I have used your product for years and this is the second year in a row I have had issues. Likely will not make the mistake of using Intuit products in the future.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6779