TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Ykrick from
Quality Control is Missing
I purchase a Turbotax CD from a retail store. Put the CD in and nothing. No auto start, prompts, message, or anything else -nothing. After a few seconds the CD drive ejected the CD. The CD contained no files. None, nada. The CD wasn't even formatted. I called Turbotax and they help me registered and I used the license from the CD to file my taxes. They were great helping me through the process and very patient but after years of using your product I am disappointed in your quality control and lack of a technical support number.
Date published: 2022-04-19
Rated 5 out of 5 by
Shane50 from
Easy to use!
Have used this software for years and it is easy to use. Questions are easily answered by either the database or via the online Tax Pros.
Date published: 2022-04-19
Rated 1 out of 5 by
notworththemoney from
State Form had a glitch
State form had a glitch on the education form. Support was unable to help. Had to use the mail-in version of the form to submit. Still got charged for the state E-File even though I couldn't use it.
Date published: 2022-04-19
Rated 2 out of 5 by
SMCCLOUD from
AGERVATED
I am finding that its getting harder to use. May have to go back to HR BLOCK
Date published: 2022-04-19
Rated 5 out of 5 by
peteputtsidewalk from
I like turbo tax
I liked the format compared to previous years. I like being able to file both the federal and the state together.
Date published: 2022-04-19
Rated 5 out of 5 by
Phoebee 2006 from
Works Great
Been using it for years. Works great for me. Awecome product.
Date published: 2022-04-19
Rated 5 out of 5 by
tupper mania from
great product
always very helpful and easy to use will always use this service
Date published: 2022-04-19
Rated 5 out of 5 by
SJL21 from
Great!!
Amazing and the live CPA was very helpful and solved all of my problems
Date published: 2022-04-19
Rated 1 out of 5 by
Mikey929292 from
Convoluted
Blank Squares and 0s should be interchangable its dumb that it can't figure that out :(
Date published: 2022-04-19
Rated 5 out of 5 by
lexymelt from
Turbo tax 100%
long but worth it.. I took a while but I was able to figure it out.
All TurboTax® Offerings Reviews - Page 6768
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Ykrick from
Quality Control is Missing
I purchase a Turbotax CD from a retail store. Put the CD in and nothing. No auto start, prompts, message, or anything else -nothing. After a few seconds the CD drive ejected the CD. The CD contained no files. None, nada. The CD wasn't even formatted. I called Turbotax and they help me registered and I used the license from the CD to file my taxes. They were great helping me through the process and very patient but after years of using your product I am disappointed in your quality control and lack of a technical support number.
Date published: 2022-04-19
Rated 5 out of 5 by
Shane50 from
Easy to use!
Have used this software for years and it is easy to use. Questions are easily answered by either the database or via the online Tax Pros.
Date published: 2022-04-19
Rated 1 out of 5 by
notworththemoney from
State Form had a glitch
State form had a glitch on the education form. Support was unable to help. Had to use the mail-in version of the form to submit. Still got charged for the state E-File even though I couldn't use it.
Date published: 2022-04-19
Rated 2 out of 5 by
SMCCLOUD from
AGERVATED
I am finding that its getting harder to use. May have to go back to HR BLOCK
Date published: 2022-04-19
Rated 5 out of 5 by
peteputtsidewalk from
I like turbo tax
I liked the format compared to previous years. I like being able to file both the federal and the state together.
Date published: 2022-04-19
Rated 5 out of 5 by
Phoebee 2006 from
Works Great
Been using it for years. Works great for me. Awecome product.
Date published: 2022-04-19
Rated 5 out of 5 by
tupper mania from
great product
always very helpful and easy to use will always use this service
Date published: 2022-04-19
Rated 5 out of 5 by
SJL21 from
Great!!
Amazing and the live CPA was very helpful and solved all of my problems
Date published: 2022-04-19
Rated 1 out of 5 by
Mikey929292 from
Convoluted
Blank Squares and 0s should be interchangable its dumb that it can't figure that out :(
Date published: 2022-04-19
Rated 5 out of 5 by
lexymelt from
Turbo tax 100%
long but worth it.. I took a while but I was able to figure it out.
All TurboTax® Offerings Reviews - Page 6768
Date published: 2022-04-19