TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Quality Control is Missing I purchase a Turbotax CD from a retail store. Put the CD in and nothing. No auto start, prompts, message, or anything else -nothing. After a few seconds the CD drive ejected the CD. The CD contained no files. None, nada. The CD wasn't even formatted. I called Turbotax and they help me registered and I used the license from the CD to file my taxes. They were great helping me through the process and very patient but after years of using your product I am disappointed in your quality control and lack of a technical support number.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use! Have used this software for years and it is easy to use. Questions are easily answered by either the database or via the online Tax Pros.
Date published: 2022-04-19
Rated 1 out of 5 by from State Form had a glitch State form had a glitch on the education form. Support was unable to help. Had to use the mail-in version of the form to submit. Still got charged for the state E-File even though I couldn't use it.
Date published: 2022-04-19
Rated 2 out of 5 by from AGERVATED I am finding that its getting harder to use. May have to go back to HR BLOCK
Date published: 2022-04-19
Rated 5 out of 5 by from I like turbo tax I liked the format compared to previous years. I like being able to file both the federal and the state together.
Date published: 2022-04-19
Rated 5 out of 5 by from Works Great Been using it for years. Works great for me. Awecome product.
Date published: 2022-04-19
Rated 5 out of 5 by from great product always very helpful and easy to use will always use this service
Date published: 2022-04-19
Rated 5 out of 5 by from Great!! Amazing and the live CPA was very helpful and solved all of my problems
Date published: 2022-04-19
Rated 1 out of 5 by from Convoluted Blank Squares and 0s should be interchangable its dumb that it can't figure that out :(
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax 100% long but worth it.. I took a while but I was able to figure it out.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6768
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Quality Control is Missing I purchase a Turbotax CD from a retail store. Put the CD in and nothing. No auto start, prompts, message, or anything else -nothing. After a few seconds the CD drive ejected the CD. The CD contained no files. None, nada. The CD wasn't even formatted. I called Turbotax and they help me registered and I used the license from the CD to file my taxes. They were great helping me through the process and very patient but after years of using your product I am disappointed in your quality control and lack of a technical support number.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use! Have used this software for years and it is easy to use. Questions are easily answered by either the database or via the online Tax Pros.
Date published: 2022-04-19
Rated 1 out of 5 by from State Form had a glitch State form had a glitch on the education form. Support was unable to help. Had to use the mail-in version of the form to submit. Still got charged for the state E-File even though I couldn't use it.
Date published: 2022-04-19
Rated 2 out of 5 by from AGERVATED I am finding that its getting harder to use. May have to go back to HR BLOCK
Date published: 2022-04-19
Rated 5 out of 5 by from I like turbo tax I liked the format compared to previous years. I like being able to file both the federal and the state together.
Date published: 2022-04-19
Rated 5 out of 5 by from Works Great Been using it for years. Works great for me. Awecome product.
Date published: 2022-04-19
Rated 5 out of 5 by from great product always very helpful and easy to use will always use this service
Date published: 2022-04-19
Rated 5 out of 5 by from Great!! Amazing and the live CPA was very helpful and solved all of my problems
Date published: 2022-04-19
Rated 1 out of 5 by from Convoluted Blank Squares and 0s should be interchangable its dumb that it can't figure that out :(
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax 100% long but worth it.. I took a while but I was able to figure it out.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 6768