TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from TurboTax is great...until you have an issue My taxes are fairly complicated, and I couldn't do them on my own without the help of TurboTax. However, on occasion I run into a glitch and can't find answers right away. This year, I kept getting an error message for royalties (for which I had none) and the default entry was 0. I tried entering 0.00...didn't work. I searched the web - nothing. TurboTax needed me to delete the entry completely prior to moving forward. It took about 2 hours for me to figure this out. Kind of ridiculous, but again, I can't do my taxes without them.
Date published: 2023-03-12
Rated 1 out of 5 by from Surprise charge, Nice! why do you guys suddenly pull out charges left and right as I am moments away from finishing
Date published: 2023-03-12
Rated 5 out of 5 by from The best! I got a small return but personalized service. How much longer do you need it to be to pass the test.
Date published: 2023-03-12
Rated 5 out of 5 by from I love TurboTax TurboTax is very easy to use. The step-by-step instructions are easy to follow!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Awesome Great experience! Easy to use and trustworthy process
Date published: 2023-03-12
Rated 4 out of 5 by from Generally Works Program generally worked well. The checking process seems a fit flawed, because it would no accept the Texas WebFile # issued by Texas, so I have to send paper copies.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbotax I awesome Amazing and easy-to-use platform, I 100% Recommend
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax for 2022. Year after year, Turbo Tax has done good and 2022 was another good product.
Date published: 2023-03-12
Rated 5 out of 5 by from Very easy to understand Max was great and helped answer all of my questions in an easy to understand way. He was professional and courteous.
Date published: 2023-03-12
Rated 5 out of 5 by from We LOVE TurboTax! This is our fourth year using TurboTax as a couple. Not only have we saved thousands of dollars over the previous service we used for tax prep, we've also saved days and days of time. The interface is clean, it's easy, and it's quick. I can't imagine going back to the way we used to do our taxes before.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6767
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is great...until you have an issue My taxes are fairly complicated, and I couldn't do them on my own without the help of TurboTax. However, on occasion I run into a glitch and can't find answers right away. This year, I kept getting an error message for royalties (for which I had none) and the default entry was 0. I tried entering 0.00...didn't work. I searched the web - nothing. TurboTax needed me to delete the entry completely prior to moving forward. It took about 2 hours for me to figure this out. Kind of ridiculous, but again, I can't do my taxes without them.
Date published: 2023-03-12
Rated 1 out of 5 by from Surprise charge, Nice! why do you guys suddenly pull out charges left and right as I am moments away from finishing
Date published: 2023-03-12
Rated 5 out of 5 by from The best! I got a small return but personalized service. How much longer do you need it to be to pass the test.
Date published: 2023-03-12
Rated 5 out of 5 by from I love TurboTax TurboTax is very easy to use. The step-by-step instructions are easy to follow!
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Awesome Great experience! Easy to use and trustworthy process
Date published: 2023-03-12
Rated 4 out of 5 by from Generally Works Program generally worked well. The checking process seems a fit flawed, because it would no accept the Texas WebFile # issued by Texas, so I have to send paper copies.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbotax I awesome Amazing and easy-to-use platform, I 100% Recommend
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax for 2022. Year after year, Turbo Tax has done good and 2022 was another good product.
Date published: 2023-03-12
Rated 5 out of 5 by from Very easy to understand Max was great and helped answer all of my questions in an easy to understand way. He was professional and courteous.
Date published: 2023-03-12
Rated 5 out of 5 by from We LOVE TurboTax! This is our fourth year using TurboTax as a couple. Not only have we saved thousands of dollars over the previous service we used for tax prep, we've also saved days and days of time. The interface is clean, it's easy, and it's quick. I can't imagine going back to the way we used to do our taxes before.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 6767