TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Your support system about taxes filed sucks!!! Having used Turbo Tax for many years I find it easy to use. But this year for 2020 Taxes when I ended to check on Status and get answers your system has become far to complicated. In trying to answer all the questions with robots responses you don't understand the questions.
Date published: 2021-03-12
Rated 5 out of 5 by from Expensive, but worth it I appreciate the step-by-step questions and how it directed me where to find the info. The only oddity was after Fed & State all completed, after Turbo got paid, they questioned entries on four W-2s had been downloaded (not entered by me). They were minor, but I thought it was odd to come so late in the process. Regardless, the process was very easy and I appreciated the explanations and background to the items.
Date published: 2021-03-12
Rated 5 out of 5 by from Easy to use. I've been using TurboTax for 20+ years. Easy to use for all tax situations, Stays current with new tax laws/breaks. Great tax library for questions,
Date published: 2021-03-12
Rated 1 out of 5 by from Toooo Expensive I will be looking for a CPA for 2021 taxes. I only paid 140 for the previous year with a CPA and now it was $175 with you. Sorry but you have over priced yourself and say its FREE to file.
Date published: 2021-03-12
Rated 5 out of 5 by from Excellent Product Saves ALL documentation on your personal computer - No excessive information on the internet - Excellent step by step instructions - compares previous year figures.
Date published: 2021-03-12
Rated 5 out of 5 by from great service Easy, convenient and affordable! Thanks for all your help.
Date published: 2021-03-12
Rated 5 out of 5 by from Excellent! Great! Great help! The program is very straightforward and easy to use.
Date published: 2021-03-12
Rated 5 out of 5 by from awesome thanks for a smooth and easy process it gets better everytime i use the system
Date published: 2021-03-12
Rated 4 out of 5 by from TurboTax is extremely helpful. References were sometimes made to click on icons that did not exist. The instructions for changing from mail to e-filing were rather poor. Entering all the required data was simple and easy. The overall layout of the web site was superb.
Date published: 2021-03-12
Rated 5 out of 5 by from The only way to go is with turbo tax. Using turbo tax was a good experience. I will do it again.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6765
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Your support system about taxes filed sucks!!! Having used Turbo Tax for many years I find it easy to use. But this year for 2020 Taxes when I ended to check on Status and get answers your system has become far to complicated. In trying to answer all the questions with robots responses you don't understand the questions.
Date published: 2021-03-12
Rated 5 out of 5 by from Expensive, but worth it I appreciate the step-by-step questions and how it directed me where to find the info. The only oddity was after Fed & State all completed, after Turbo got paid, they questioned entries on four W-2s had been downloaded (not entered by me). They were minor, but I thought it was odd to come so late in the process. Regardless, the process was very easy and I appreciated the explanations and background to the items.
Date published: 2021-03-12
Rated 5 out of 5 by from Easy to use. I've been using TurboTax for 20+ years. Easy to use for all tax situations, Stays current with new tax laws/breaks. Great tax library for questions,
Date published: 2021-03-12
Rated 1 out of 5 by from Toooo Expensive I will be looking for a CPA for 2021 taxes. I only paid 140 for the previous year with a CPA and now it was $175 with you. Sorry but you have over priced yourself and say its FREE to file.
Date published: 2021-03-12
Rated 5 out of 5 by from Excellent Product Saves ALL documentation on your personal computer - No excessive information on the internet - Excellent step by step instructions - compares previous year figures.
Date published: 2021-03-12
Rated 5 out of 5 by from great service Easy, convenient and affordable! Thanks for all your help.
Date published: 2021-03-12
Rated 5 out of 5 by from Excellent! Great! Great help! The program is very straightforward and easy to use.
Date published: 2021-03-12
Rated 5 out of 5 by from awesome thanks for a smooth and easy process it gets better everytime i use the system
Date published: 2021-03-12
Rated 4 out of 5 by from TurboTax is extremely helpful. References were sometimes made to click on icons that did not exist. The instructions for changing from mail to e-filing were rather poor. Entering all the required data was simple and easy. The overall layout of the web site was superb.
Date published: 2021-03-12
Rated 5 out of 5 by from The only way to go is with turbo tax. Using turbo tax was a good experience. I will do it again.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6765