TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Scared Filer I was scared and nervous but Turbo Tax walked me through it went through and verified my information multiple times and each time it was correct!! I was gaining confidence everytime I used the multiple checkers!!
Date published: 2022-04-19
Rated 4 out of 5 by from Great experience live experts were busy but the help menu was very resourceful
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Super Helpful and User Friendly I was able to get through a pretty complicated tax situation with the help of Turbo Tax. I was able to get significant tax deductions through its self-employment tax service. I got on the phone with a Turbo Tax representative, who walked me through my questions for 1 hour. She was truly amazing! I am really thankful for the service I received. I was able to file my taxes on time.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax Is Great I have been using Turbo Tax for well over a decade. However the past several years that I have been purchasing the Turbo Tax software retail, I always have problems downloading the CD which never just starts and prompts for the validation number on its own. It is very discouraging and frustrating so much so I am thinking of switching to another software next year.
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax My Review One thing that is missing that would be helpful for repeat customers is the automatic calculation of carry-over deductions. It is frustrating when a couple like us does not have enough deductions for one year or we are over for the year that the software does not automatically calculate it for me.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Excellent results. I’ve used turbo tax for the last 6 years
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is wonderful very simple step by step instructions. If you have question they are quickly answered.
Date published: 2022-04-19
Rated 4 out of 5 by from Complicated no matter how easy you make it First time using turbo tax. Not terribly difficult. I'm not good at keeping up with past paperwork so hopefully it'll save that for next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Straightforward, easy to use. We appreciate the basic format of Turbotax (TT). We like how it guides one through everything, asking questions and the back up questions to be certain items match up. We like how we can use it year to year, and how items are remembered. Questions at the get go lead to further information obtained, making TT straightforward for most tax situations. Doing ones taxes prior to the day of also allows one to find all the forms needed, which TT is good at reminding one to get the correct forms.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo is Awesome! I wanted to completed my family taxes online at home and choosing Turbo Taxes was the best option. The steps were easy and if I didn't understand the question mark answered my question. I will use this Turbo Tax next Year.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 677
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Scared Filer I was scared and nervous but Turbo Tax walked me through it went through and verified my information multiple times and each time it was correct!! I was gaining confidence everytime I used the multiple checkers!!
Date published: 2022-04-19
Rated 4 out of 5 by from Great experience live experts were busy but the help menu was very resourceful
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Super Helpful and User Friendly I was able to get through a pretty complicated tax situation with the help of Turbo Tax. I was able to get significant tax deductions through its self-employment tax service. I got on the phone with a Turbo Tax representative, who walked me through my questions for 1 hour. She was truly amazing! I am really thankful for the service I received. I was able to file my taxes on time.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax Is Great I have been using Turbo Tax for well over a decade. However the past several years that I have been purchasing the Turbo Tax software retail, I always have problems downloading the CD which never just starts and prompts for the validation number on its own. It is very discouraging and frustrating so much so I am thinking of switching to another software next year.
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax My Review One thing that is missing that would be helpful for repeat customers is the automatic calculation of carry-over deductions. It is frustrating when a couple like us does not have enough deductions for one year or we are over for the year that the software does not automatically calculate it for me.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Excellent results. I’ve used turbo tax for the last 6 years
Date published: 2022-04-19
Rated 5 out of 5 by from turbo tax is wonderful very simple step by step instructions. If you have question they are quickly answered.
Date published: 2022-04-19
Rated 4 out of 5 by from Complicated no matter how easy you make it First time using turbo tax. Not terribly difficult. I'm not good at keeping up with past paperwork so hopefully it'll save that for next year.
Date published: 2022-04-19
Rated 5 out of 5 by from Straightforward, easy to use. We appreciate the basic format of Turbotax (TT). We like how it guides one through everything, asking questions and the back up questions to be certain items match up. We like how we can use it year to year, and how items are remembered. Questions at the get go lead to further information obtained, making TT straightforward for most tax situations. Doing ones taxes prior to the day of also allows one to find all the forms needed, which TT is good at reminding one to get the correct forms.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo is Awesome! I wanted to completed my family taxes online at home and choosing Turbo Taxes was the best option. The steps were easy and if I didn't understand the question mark answered my question. I will use this Turbo Tax next Year.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 677