TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax makes filing fun and easy I like using TurboTax because they explain every part of the filing process. Plus they make it easy to understand
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is quick, efficient , and convenient I had a more complex tax situation this year and I was really getting stumped. I saw the button to have an actual expert do my taxes. I clicked the button and followed the instructions. I uploaded what I needed to and was talking to an associate in 5 minutes. They reviewed everything and got me matched up with a tax expert and I was speaking to the tax expert within 24 hours. 100% recommend and Willy my tax expert was awesome!
Date published: 2022-04-06
Rated 3 out of 5 by from Helpful but could be better I have been a long time turbo tax user. I use the Premier as it was for investments, this is the same program I have used for years, but had a lot of trouble with getting it to connect with my investment accounts I called and person I talked to didn't have a clue When tried to connect with bank said I needed to upgrade to business. Customer service just said I should upgrade to business which I do not have a business. Finally called my bank they were able to get me the code that the program would not request for me. They even stayed on the line to make sure info transferred properly. Turbo Tax customer service should be aware of program problems and report them. I also miss the future planning that use to be part of the program. This would be very helpful as I am going to be taking 401K disbursements and with future planning it would be helpful in seeing how it would effect taxes next year.
Date published: 2022-04-06
Rated 5 out of 5 by from No problem Is good It's just fine and that's about all I have to say.
Date published: 2022-04-06
Rated 5 out of 5 by from fairly easy even with dual states! very helpful people calls took a while ...but once you found someone they were so very helpful! chatted for 15 minutes after the tax issue was solved ! ;-)
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is great I LOVE HOW IT KEEPS INFO FROM PREVIOUS YEARS. IT MAKES DOING TAXES MUCH EASIER.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome & helpful! Very cool and easy to work with. I loved using turbo tax business.
Date published: 2022-04-06
Rated 5 out of 5 by from Great help and fast!!!! Sadhi did a great job. Thanks . He answered my questions very clearly and quickly. Really appreciate the service.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is awesome! TurboTax is good, though a little bit more expensive than the others, but it is worth it because it seems saving my time.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is awesome! The software guides and assist in every way pertaining to taxes. It is detail-oriented and user-friendly.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 6760
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes filing fun and easy I like using TurboTax because they explain every part of the filing process. Plus they make it easy to understand
Date published: 2022-04-06
Rated 5 out of 5 by from TurboTax is quick, efficient , and convenient I had a more complex tax situation this year and I was really getting stumped. I saw the button to have an actual expert do my taxes. I clicked the button and followed the instructions. I uploaded what I needed to and was talking to an associate in 5 minutes. They reviewed everything and got me matched up with a tax expert and I was speaking to the tax expert within 24 hours. 100% recommend and Willy my tax expert was awesome!
Date published: 2022-04-06
Rated 3 out of 5 by from Helpful but could be better I have been a long time turbo tax user. I use the Premier as it was for investments, this is the same program I have used for years, but had a lot of trouble with getting it to connect with my investment accounts I called and person I talked to didn't have a clue When tried to connect with bank said I needed to upgrade to business. Customer service just said I should upgrade to business which I do not have a business. Finally called my bank they were able to get me the code that the program would not request for me. They even stayed on the line to make sure info transferred properly. Turbo Tax customer service should be aware of program problems and report them. I also miss the future planning that use to be part of the program. This would be very helpful as I am going to be taking 401K disbursements and with future planning it would be helpful in seeing how it would effect taxes next year.
Date published: 2022-04-06
Rated 5 out of 5 by from No problem Is good It's just fine and that's about all I have to say.
Date published: 2022-04-06
Rated 5 out of 5 by from fairly easy even with dual states! very helpful people calls took a while ...but once you found someone they were so very helpful! chatted for 15 minutes after the tax issue was solved ! ;-)
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is great I LOVE HOW IT KEEPS INFO FROM PREVIOUS YEARS. IT MAKES DOING TAXES MUCH EASIER.
Date published: 2022-04-06
Rated 5 out of 5 by from Awesome & helpful! Very cool and easy to work with. I loved using turbo tax business.
Date published: 2022-04-06
Rated 5 out of 5 by from Great help and fast!!!! Sadhi did a great job. Thanks . He answered my questions very clearly and quickly. Really appreciate the service.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is awesome! TurboTax is good, though a little bit more expensive than the others, but it is worth it because it seems saving my time.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax is awesome! The software guides and assist in every way pertaining to taxes. It is detail-oriented and user-friendly.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 6760